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Crystal Palace Hotel

4.0 star property
Bucharest hotel with restaurant, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Palace Hotel

Interior entrance
Executive Queen | View from room
Bar (on property)
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Train station pick-up service
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £85
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Queen

Standard Queen | Minibar, in-room safe, desk, blackout curtains

Standard Queen

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin

Minibar, in-room safe, desk, blackout curtains

Executive Twin

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Minibar
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin

Minibar, in-room safe, desk, blackout curtains

Standard Twin

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Minibar
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Queen

Executive Queen | Minibar, in-room safe, desk, blackout curtains

Executive Queen

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living room | LCD TV

Junior Suite

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
18-20 Alexandru Serbanescu, 1st District, Bucharest, 014292

What's nearby

  • Herastrau Park - 3 min drive - 1.8 km
  • Piata Romana - 7 min drive - 5.0 km
  • RomExpo - 7 min drive - 5.0 km
  • Romanian Athenaeum - 7 min drive - 5.5 km
  • Palace of the Parliament - 12 min drive - 7.7 km

Getting around

  • Bucharest (BBU-Aurel Vlaicu) - 7 min drive
  • Bucharest (OTP-Henri Coanda Intl.) - 11 min drive
  • Polizu - 14 min drive
  • Gara de Nord - 16 min drive
  • Bucharest Baneasa Station - 28 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Nikos - ‬13 min walk
  • ‪Turkish Kitchen - ‬11 min walk
  • ‪Mandaloun - ‬6 min walk
  • ‪ORYGYNS Specialty Coffee - ‬8 min walk

About this property

Crystal Palace Hotel

Crystal Palace Hotel is just 1.4 mi (2.3 km) from the airport and offers a shuttle (available 24 hours). The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include a health club, a fitness centre and a steam room.

Languages

English, French, German, Hungarian, Italian, Romanian, Spanish

At a glance

Hotel size

  • 74 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately RON 70 per person
  • Airport shuttle service is offered for an extra charge of RON 115 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Palace Bucharest
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel Bucharest

Frequently asked questions

Does Crystal Palace Hotel offer free cancellation for a full refund?
Yes, Crystal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Palace Hotel?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Crystal Palace Hotel?
Yes, an airport shuttle is available. The charge is RON 115 per vehicle one way.
What are the check-in and check-out times at Crystal Palace Hotel?
Check-in start time: noon; check-in end time: anytime. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Crystal Palace Hotel?
No, this hotel doesn't have a casino, but Casino Partouche - Athenee Palace Hilton (7-min drive) and Casino at JW Marriott Bucharest Grand Hotel (11-min drive) are both nearby.
What is there to do at Crystal Palace Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a sauna and a steam room.
Are there restaurants at or near Crystal Palace Hotel?
Yes, there's an on-site restaurant.
What's the area around Crystal Palace Hotel like?
Crystal Palace Hotel is in Sector 1, a short 7-minute drive from Bucharest (BBU-Aurel Vlaicu) and 10 minutes' walk from Floreasca Business Park.

Crystal Palace Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Good

Maksim, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nikolay, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Poor value for money
Faris, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Elena, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Alan, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Decent location
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alessandro, 1-night trip
Verified Expedia guest review

8/10 Very good

Location was great, staff and services were very nice.
4-night business trip
Verified Expedia guest review

10/10 Exceptional

As ever, great service and cleanness. Great attention to the customer
Paolo, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay
The hotel is very nice. Pleasant place. I really enjoyed the breakfast. You can choose whatever you like from the menu and even if it is not. The manager has been very kind and professional and very customer focused.
Paolo, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

good choice
Met my initial expectations from a Business hotel.
Menachem, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel in a good location for business
The hotel was very nice, tidy and clean. The evening restaurant served very nice food. There was only a couple of things which were not so great: 1/ No Airconditioning during winter as heating is on. The room was 26 degrees which was too hot to sleep. I was told to open the window but its quite a busy road outside and lots of cars tooting their horns 2/ Breakfast was limited in relation to options of cold food.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend 100% is you have business in Aurel Vlaic
Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.
Andrei Alexandru, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel is ok for position but has to improve rooms
Hotel has good position for offices around, but we had a hard time booking the rooms because the prices spiked up a month before, although after some days they went dramatically down and hotel refused to reimburse the difference or apply benefits. The breakfast was excellent, although with little variety, and I have to say that service was really at top, with reception and waiters at complete disposal. When arrived I found the heating broken, the day after I was sent a reparation, which did not fix the issue completely, but temperatures overall were still ok. The rooms are a bit tired, bed are definitely not comfortable and sheets are really messy, it is impossible to sleep well in all these folds and covers which are none of the right size. For the price you can find something better around or in the center.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good for business
Helpful fast service. The breakfast staff was also very efficient and attentive. The room was of good standard and well equipped. Would go again. Perhaps a bit far out of out.
Virginie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

This is my third time at the Crystal Palace, and I've got nothing to say that is bad about either the staff or the rooms. Highly recommended.
1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

Staff is Rude and No Air Conditioning
This hotel DOES NOT have air conditioning!!!! Beware!! The front desk staff are rude and I am pretty sure they just don’t like foreigners.. We complained about the A/C and finally they moved us to another room that had windows in separate rooms so we could have a “draft”. Lady at the front desk had the audacity to tell us that the entire hotel switches to only heat in the winter time. It might have been the end of October but it was prob 80 degrees outside. We almost walked across the street to another hotel and would’ve just forfeited the money but we had way too much luggage & were exhausted after spending 2 weeks road tripping through Romania. The bed was actually pretty comfortable but the bathroom was dirty and the sink was so clogged I had to rush when brushing my teeth. Overall the absolute worst experience we have EVER had in any Hotel. Period.
Joshua, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Ebookers guest review

8/10 Very good

Very nice hotel, beautiful building. Walking distance from the city centre (about 15-20 minutes). Helpful staff, big rooms, quiet area no noise coming from outside, free parking.
Grzegorz, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful staff, modern hotel
Hotel staff had me a to-go breakfast for my early flight out. White glove checkin service. Hotel lobby is gorgeous and modern by any standard.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and great service
Great hotel and service
Ashvini, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good value for your money.
Decent hotel close to a nice mall (Promenada) and relatively close to the airport. The area is not bad, or good, just meh... Friendly staff and better than average breakfast!
Gabriel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Staff bend over backwards to be helpful
The hotel is generally neat and tidy. Aircon seemed a little lacking. The rooms are on the small side, but well presented. There was a slight confusion about my booking, which the staff bent over backwards to sort out. The staff generally are a real credit to the hotel, and make the stay so much more enjoyable. A good hotel to use if you need to stay in Sector 1.
David, 1-night trip
Verified Expedia guest review