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Best Western Crystal Palace Hotel

4.0 star property
Hotel with bar/lounge, near Egyptian Museum Torino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Crystal Palace Hotel

Front of property
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room
Exterior
Lobby
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • 24-hour business centre
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
  • Multilingual staff
  • Luggage storage
  • TV in a common area
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The price is £71
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Rainfall showerhead
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Bar (on property)

Starhotels Majestic

Airport transfer
Pet-friendly
Parking available
Free WiFi
9.2 out of 10, Wonderful, (1003)
The price is £87
includes taxes & fees
5 Jan - 6 Jan 2025
Starhotels Majestic
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About the area

Map
Via Nizza, 11, Turin, TO, 10125

What's nearby

  • Via Roma - 4 min walk
  • Egyptian Museum Torino - 12 min walk
  • Piazza San Carlo - 12 min walk
  • Piazza Castello - 17 min walk
  • Mole Antonelliana - 4 min drive

Getting around

  • Turin International Airport (TRN) - 26 min drive
  • Turin Porta Nuova Station - 4 min walk
  • Turin (TPY-Porta Nuova Rail Station) - 4 min walk
  • Turin (ITT-Porta Susa Rail Station) - 25 min walk
  • Porta Nuova Station - 4 min walk
  • Marconi Station - 5 min walk
  • Re Umberto Station - 9 min walk

Restaurants

  • ‪Greek Food Lab - ‬2 min walk
  • ‪Isola - ‬3 min walk
  • ‪Sol Levante Fusion - ‬2 min walk
  • ‪Bar Mellow - ‬2 min walk
  • ‪Ristorante Urbani - ‬2 min walk

About this property

Best Western Crystal Palace Hotel

At Best Western Crystal Palace Hotel, you'll be a short five-minute drive from Egyptian Museum Torino and Mole Antonelliana. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Stadio Olimpico Grande Torino and Allianz Stadium are within a short drive. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Porta Nuova Station is 4 minutes and Marconi Station is 5 minutes.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 60 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (EUR 20 per night)
  • Off-site parking within 328 ft (EUR 25 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Television in common areas

Accessibility

  • Lift
  • Lift door width (centimetres): 70

Room amenities

Be entertained

  • 30-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 8 for children

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Uncovered self-parking costs EUR 20 per night
  • Parking is available nearby and costs EUR 25 per day (328 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Crystal Torino
Mercure Palace
Mercure Torino Crystal Palace
Mercure Torino Crystal Palace Hotel
Mercure Torino Crystal Palace Hotel Turin
Mercure Torino Crystal Palace Turin
Torino Palace
Mercure Hotel Turin
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Turin
Best Western Crystal Palace
Best Crystal Hotel Turin
Best Western Crystal Palace Hotel Hotel
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Hotel Hotel Turin

Frequently asked questions

Are pets allowed at Best Western Crystal Palace Hotel?
Yes, pets stay free.
Is parking offered on site at Best Western Crystal Palace Hotel?
Yes. Self-parking costs EUR 20 per night.
What are the check-in and check-out times at Best Western Crystal Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing are available.
What's the area around Best Western Crystal Palace Hotel like?
Best Western Crystal Palace Hotel is in San Salvario, a short 4-minute walk from Porta Nuova Station and 12 minutes' walk from Egyptian Museum Torino.

Best Western Crystal Palace Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Buon hotel. Colazione spettacolari, pulizia delle camere ineccepibile. Solo un problema il primo giorno con il condizionatore che non funzionava subito riparato dopo il reclamo. Staff veramente geltile. L'unica pecca che è vicino alla stazione che di notte diventa veramente pericoloso. 8/10 solo per la location altrimenti sarebbe stato un 10/10.
Crystal, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. Conveniently located.
Christopher, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel is in a good position in the city centre close to the main railway station. The area is not the best, although we never felt unsafe. Unfortunately on one evening we were unable to get drinks at the bar as there was no bar staff, although it was just after 10pm, and the bar should have been open until 11pm. The air conditioning in the bedroom was quite noisy and didn't work very well.
MICHAEL, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel room was perfect for my family of four. Had good options for shopping and restaurants, walking distance.
Inez, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel with American Standards
VIVIANA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Property and staff was outstanding, very clean. my rooms wi-fi was pretty much not existent since i was the last room of the hallway(314) which was a real bummer. other than that some shady characters like to hang out within the street of the hotel next to the terminal, but had 0 issues.
Verified Travelocity guest review

10/10 Exceptional

First in Turin and this hotel checked all the boxes for an enjoyable stay.
Alvaro, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice stay.
Paul, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were fantastic and extremely hospitable, both at reception and at breakfast. The hotel is conveniently located outside Turin Porta Nuova station. Lots of retaurants and shops within walking distance. There are some loud groups and homeless people that hang around 'the columns' to the right side of the hotel entrance. Otherwise it is a pretty safe part of town. The rooms are clean and spacious including bathroom. Hig bathroom but strangely small shower stall. There is also a balcony. The towel heating racks are fantastic. I liked the breakfast buffet too, it was just right and really good price. They let our child eat for free. My first time with a Best Western chain and I am very impressed. I will definitely stay with them again.
Raymond, 3-night family trip
Verified Expedia guest review

4/10 Fair

My experience at this property was unfortunately disappointing for two major reasons. The first was the distasteful attitude with which I was treated by the swing shift front desk agent. We had an issue in which I had already reserved a room for 4 guests, 1 king bed and 1 queen in the family suite. For some reason my 2 sons were not in the system and while I expressed my concerns to the agent the tone she used was threatening saying I had to pay 60 euros a night per person for these extra two people. While I was clearly dissapointed, I had no problem paying, it was just the way she treated me that relayed a distasteful service. Not only that but the of the 2 beds I had reserved the queen was not an actual bed but a pull out couch. This was not what Expedia promoted only further adding to my disappointment. Lastly the heating in the room was extremely high and despite many requests to lower it for the 3 nights I stayed there, they came to no avail and thus left my family unable to sleep well. The hotels saving grace comes in the amazing service provided to us by Mari the wait staff at the breakfast station. She was always bright and cheery and made sure our days started out in the best way possible. I must also mention that the breakfast was actually extremely well set up and very enjoyable. As a family of hoteliers from Las Vegas we take service extremely seriously and hope that they take these comments into consideration to better the property as a whole.
ALEJANDRO, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel with friendly staff. Breakfast was varied with good food. Conveniently located next to Porta Nuova station. Unfortunately the sound insulation between the rooms isn’t very good. I was woken up each morning at 4:45 by the next room having a bath. The area around the hotel is quite unpleasant at night, such that you don’t want to go out. Groups of men hanging around drinking/doing drugs.
James, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Claudia G, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel situated at the train station
If you're way in and out of Torino is by train, then you can't possibly be situated any closer to the station, which is very convenient. The train station is well situated in town, just at the southern tip of most of the interesting neighborhoods to visit, so you're not compromising location too much by being so close to the station. Hotel is nice, good rooms, good air conditioning. At night, the area just immediately around the hotel isn't the nicest, but it's fine and it takes just a minute to get away from there.
Yves, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

jordan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Murray, 16-night family trip
Verified Expedia guest review

10/10 Exceptional

Great room. Breakfast was great. Friendly staff. Walking distance to great shopping and sights
Alex, 1-night trip
Verified Expedia guest review

10/10 Exceptional

BEATRIZ, 2-night trip
Verified Expedia guest review

8/10 Very good

Excellent location for being close to the railway station and walkable to central downtown Turin.
Verified Expedia guest review

10/10 Exceptional

Location, breakfasts, room, staff - everything. It was great!!!
Lynsey Margaret, 4-night trip
Verified Ebookers guest review

10/10 Exceptional

Great hotel!
The service from the front test was exceptional. They helped us make dinner reservations at a great restaurant right around the corner. The hotel is super clean and had a great breakfast. The room was very quiet yet we were walking distance to the train station just across the street.
Sheree, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lee J, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location, right beside the main train station and a taxi stand, very friendly staff.
giuseppe, 2-night family trip
Verified Expedia guest review

8/10 Very good

HICHAM, 1-night trip
Verified Expedia guest review

8/10 Very good

Centrally located for the City Centre. Clean. Friendly and very helpful staff.
Alan, 6-night romance trip
Verified Expedia guest review