Dundee's Restaurant on the Waterfront - 3 min walk
Blu Marlin Bistro - 4 min walk
Silverswift - 3 min walk
Three Wolves - 5 min walk
About this property
Pullman Reef Hotel Casino
Placing you only steps from Cairns Esplanade, Pullman Reef Hotel Casino features a casino and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tamarind, one of 5 restaurants, which serves Fusion cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Hindi, Japanese, Thai
At a glance
Hotel size
127 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (AUD 12.00 per night)
On-site valet parking (AUD 20.00 per night; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
5 restaurants
3 bars/lounges
Coffee shop
Coffee/tea in a common area
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Evening entertainment
Pool table
Bike rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba-diving nearby
Scooter/moped hire nearby
Skydiving nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (4080 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1996
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness centre
An outdoor pool
Casino
38 casino gaming tables
455 casino slot machines
Casino VIP room
Sauna
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
42-inch LCD TV
Premium digital channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Jetted
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Tamarind – This fine-dining restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Flinders Bar and Grill – This bistro specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 150 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 39 per person
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for AUD 80 per night
Parking
Self-parking costs AUD 12.00 per night
Valet parking costs AUD 20.00 per night with in/out privileges
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns
Frequently asked questions
Does Pullman Reef Hotel Casino offer free cancellation for a full refund?
Yes, Pullman Reef Hotel Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Reef Hotel Casino?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Reef Hotel Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pullman Reef Hotel Casino?
Yes. Self-parking costs AUD 12.00 per night. Valet parking costs AUD 20.00 per night. Electric car charging is available.
What are the check-in and check-out times at Pullman Reef Hotel Casino?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Pullman Reef Hotel Casino?
Yes, the 26566 square-foot casino features 455 slot machines and 38 gaming tables.
What is there to do at Pullman Reef Hotel Casino and nearby?
Have fun with activities such as cycling, hiking and parasailing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a casino. Pullman Reef Hotel Casino also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Pullman Reef Hotel Casino?
Yes, there are 5 on-site restaurants, featuring Fusion cuisine.
Does Pullman Reef Hotel Casino have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Pullman Reef Hotel Casino have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pullman Reef Hotel Casino like?
Pullman Reef Hotel Casino is located on the waterfront in Cairns Central Business District, a short 2-minute walk from Cairns Esplanade and 7 minutes' walk from Cairns Marlin Marina.
Pullman Reef Hotel Casino Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Nov 2024
Great location and large, comfortable room.
A pleasant stay at the Pullman Reef Hotel Casino. The room was large and well appointed, though some minor signs of age will need addressing in the next year or two. A great location with a lovely view. Staff were helpful and efficient. Despite it being linked to the casino, the room was pleasingly quiet. The pool area was better than expected too. Would stay there again.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Verified traveller
7-night trip
Verified Hotels.com guest review
8/10 Very good
12 Oct 2024
Catharine
Catharine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Georgia
Georgia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Siu hung
Siu hung, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Fast check in. Clean, spacious modern room. Within easy walking distance of just about every activity.
Douglas
Douglas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2024
Weekend getaway.
Great place to stay, staff are always welcoming & helpful. Rooms are spacious and comfortable. Spent the afternoon lazing around the pool which was sparkling clean. Highly recommend 😊
Debra
Debra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Great location. Close to convention centre
Regina
Regina, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
The room was so large and comfy - spa - 2 beds, sparkling water - just super!
Rex and Ros
Rex and Ros, 2-night trip
Verified Wotif guest review
10/10 Exceptional
18 Aug 2024
philip
philip, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Friendly staff, great location and good room. The spa bath in the room was disappointing because the overflow outlet is conservatively low making it impossible to get anything but your legs under water. So it’s more of a leg spa unless you are very very short. I won’t bother to upgrade next time.
Stacy
Stacy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Great staff accommodating to my request
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Julie
Julie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
8 Aug 2024
Great stay
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2024
Nice hotel.
Great size room, balcony and private facilities.
Variety of eating places within hotel.
Very polite and helpful staff.
Jacqueline
Jacqueline, 3-night family trip
Verified Wotif guest review
8/10 Very good
3 Aug 2024
enjoyed our stay unfortunately weather could have been better but still better than Melb
David
David, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Todd
Todd, 3-night trip
Verified Wotif guest review
6/10 Good
29 Jul 2024
This was a very average hotel. The common areas and carpets are showing signs of wear. The carpet in our room was quite badly stained. On a positive, the staff were friendly.
Shivani
Shivani, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2024
All the staff were very friendly and helpful. It was particularly nice to see Gabriella in the mornings t breakfast with her lovely smile and bubbly personality.
Paul Barry
Paul Barry, 7-night romance trip
Verified Lastminute guest review
10/10 Exceptional
21 Jul 2024
Rooms are of high quality and properly SERVICED
Peter
Peter, 4-night romance trip
Verified Wotif guest review
10/10 Exceptional
17 Jul 2024
We had a wonderful stay in a King Superior room which was comfortable and spacious. The breakfasts were amazing and staff so polite and helpful.
Barbara
Barbara, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
It's a nice hotel with great amenities and excellent staff knowledge
Herbert
Herbert, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2024
Amy
Amy, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Jun 2024
Stayed in a standard king room and it was super spacious and comfortable. Staff were wonderful. My only downer would be the light at night from the timber blinds. I’m one of those who enjoy a dark room for sleeping. Please sort out the carpark ticketing as we daily attended reception to sort out our parking as well. Will definitely stay here if we come back to Cairns.