Shangri-La Mactan, Cebu

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Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools

Overview of Shangri-La Mactan, Cebu

Shangri-La Mactan, Cebu

5.0 star property
Lapu-Lapu beachfront resort with 5 restaurants, spa

9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £198
Price available on 4/9/2022
Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • SM City Cebu - 42 min drive
  • Ayala Center - 49 min drive
  • Fuente Osmena Circle - 52 min drive
  • SM Seaside City Cebu - 52 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 25 min drive
  • Shopping centre shuttle (surcharge)

About this property

Shangri-La Mactan, Cebu

Shangri-La Mactan, Cebu offers a private beach where you can enjoy free cabanas, beach umbrellas and sunloungers, plus you'll have access to on-site scuba-diving, snorkelling and sailing. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Thai massages, body wraps and facials. Dining choices include 5 restaurants, and the 3 bars/lounges are great places to grab a cold drink. A poolside bar, a health club and a fitness centre are other highlights at this luxurious resort. The helpful staff and family-friendly amenities get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 530 units

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests must provide the hotel with their planned arrival time and flight details.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Free use of nearby fitness centre
  • Golfing nearby
  • Parasailing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Japanese
  • Korean
  • Russian

Room amenities

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Fees & policies

Refundable deposits

  • Deposit: PHP 5000.00 per night

Optional extras

  • Full breakfast is offered for an extra charge of PHP 1456 for adults and PHP 728 for children (approximately)
  • Shopping centre shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Frequently asked questions

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Richard, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Beach
Great place for the family with one of the best beaches on the island
Donald, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Facilities need upgrading. Carpeting starts to smell and tile grouts are showing age of rooms.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Concepcion, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hazel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pleasant but not perfect.
One of the better hotels on Mactan, but with room for improvements. Breakfast buffet was outstanding, snorkeling was great, and there were plentiful pool and beach chairs each day. Service around the pool and beach was very spotty and the rooms/hallways need some TLC.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for vacation
As expected. Clean spacious room and good amenities. Minor improvements if they can add more TV channels. Friendly staff from front desk to room service. Breakfast at Tides was superb.
Edwin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Armand, 3-night family trip
Verified Hotels.com guest review