8/10 Very good
We needed to stay an extra night. We were given this at a very reasonable price.
The room was good and the reception staff were always available and very pleasant
Paul
Paul, 2-night trip
Soho Boutique Palacio de Pombo
Hotel within walking distance of Santander Ferry Terminal
Choose dates to view prices
In the heart of Santander City Centre, Soho Boutique Palacio de Pombo offers a warm welcome with coffee shop and laundry services. With in-room WiFi, luggage storage, and concierge assistance at your fingertips, you'll feel right at home.
8.6
Excellent
Popular amenities
- Pet-friendly
- Free Wi-Fi
- Air-conditioning
- Laundry facilities
- 24/7 front desk
- Non-smoking
Main amenities (12)
- Daily housekeeping
- Breakfast available
- Room service
- Coffee shop/cafe
- 24-hour front desk
- Air conditioning
- Communal living room
- Laundry service
- Concierge services
- Luggage storage
- Tour/ticket assistance
- Reception hall
Feel at home (6)
- Rollaway/extra beds
- Private bathroom
- Daily housekeeping
- Coffee/tea maker
- Blackout curtains
- Lift
Room options
Showing 5 of 5 rooms
Double Room
8.8Excellent
11 reviews
- Sleeps 2
- 1 Queen Bed
Superior Double Room
9.4Exceptional
3 reviews
- Sleeps 2
- 1 Queen Bed
Triple Room
- Sleeps 3
- 3 Single Beds
Junior Suite
- City view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Suite
- City view
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the area
CALLE MARCELINO SANZ DE SAUTUOLA, 2, Santander, 39003
What's nearby
- Plaza de Canadio - 2 min walk - 0.2 km
- Banco Santander - 2 min walk - 0.2 km
- Jardines de Pereda - 2 min walk - 0.2 km
- Santander Cathedral - 5 min walk - 0.4 km
- Santander Ferry Terminal - 6 min walk - 0.6 km
Getting around
- Santander (SDR) - 19 min drive
- Santander (YJL-Santander Train Station) - 11 min walk
- Santander Station - 11 min walk
- Valdecilla Station - 30 min walk
Restaurants
- La Casa del Indiano - 1 min walk
- La Catedra Tapas - 2 min walk
- Bodega del Riojano - 2 min walk
- Plaza de Cañadío - 2 min walk
- El Diluvio - 2 min walk
About this property
Soho Boutique Palacio de Pombo
At Soho Boutique Palacio de Pombo , you'll be within a 10-minute drive of Santander Ferry Terminal and El Sardinero Beach.
At a glance
Hotel size
- 64 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; check-in end time: anytime
- Minimum check-in age – 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cots (infant beds)
Pets
- Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
- Service animals welcome
- Specific rooms only*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
- No on-site parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 8:30 AM–11:00 AM
- Coffee shop
- Room service (limited hours)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
Facilities
- Communal living room
- Reception hall
Accessibility
- Lift
- Lift door width (centimetres): 80
- Wheelchair-accessible path to lift
Room amenities
Home comfort
- Air conditioning and heating
- Minibar
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Blackout curtains
- Travel cot
- Rollaway/extra bed (surcharge)
- Bed sheets provided
Freshen up
- Private bathroom
- Bath or shower
- Shampoo
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
- Phone
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Guidebooks/recommendations
- Local maps
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Children & extra beds
- Rollaway beds are available for EUR 50 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 10 per pet, per day, plus a one-off cleaning fee of EUR 20
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Soho Palacio Pombo Santander
Soho Boutique Palacio de Pombo Hotel
Soho Boutique Palacio de Pombo Santander
Soho Boutique Palacio de Pombo Hotel Santander
Frequently asked questions
Does Soho Boutique Palacio de Pombo offer free cancellation for a full refund?
Yes, Soho Boutique Palacio de Pombo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Soho Boutique Palacio de Pombo ?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Soho Boutique Palacio de Pombo ?
Sorry, there's no on-site parking at Soho Boutique Palacio de Pombo .
What are the check-in and check-out times at Soho Boutique Palacio de Pombo ?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Soho Boutique Palacio de Pombo ?
No, this hotel doesn't have a casino, but Gran Casino del Sardinero (4-min drive) is nearby.
What's the area around Soho Boutique Palacio de Pombo like?
Soho Boutique Palacio de Pombo is a short 7-minute walk from Santander Ferry Terminal and 2 minutes' walk from Plaza de Canadio.
Have a question?
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Soho Boutique Palacio de Pombo Reviews
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Amenities
8.6
Staff & service
9.0
Property conditions & facilities
8/10 Very good
Lovely location. Room with veranda balcony overlooking the street below
Maria
Maria, 2-night trip
10/10 Exceptional
Excellent standard of hotel for the price!
Verified traveller
2-night trip
10/10 Exceptional
Good beds
Good beds
John
John, 1-night trip
10/10 Exceptional
Amazing hotel. We had a corner room with three balconies which was lovely. Room was very large and comfortable. Staff were amazing. Only niggle was the breakfast - could get a better breakfast just across the road at the corner bar for a third of the price. But I would definitely stay at this hotel again.
Brian
Brian, 3-night trip
8/10 Very good
Shops nearby
Breakfast good
Inconvenient parking not included in tarrif
Astrid
Astrid, 1-night trip
10/10 Exceptional
Friendly staff
Vert friendly staff, helt with differens things and breakfast was very nice. Will stay there next time I am in Santander again.
Lasse
Lasse, 2-night trip
8/10 Very good
Location, clean, friendly.
Please consider having English language News channel
Joanna
Joanna, 10-night trip
10/10 Exceptional
Great location in great hotel in santander
Great location dog friendly but don’t have bowls or beds
Paid parking available nearby
Stored our bikes for us
Elaine
Elaine, 2-night trip
10/10 Exceptional
I liked the hotel, fantastic old building with a lot of character. Rooms are basic but it was very quiet and I had a great sleep. The staff were very polite and helpful.
David
David, 4-night trip
8/10 Very good
Santander weekend
Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Adam
Adam, 3-night trip
8/10 Very good
Nice location
The hotel was nice . Lovely decor . The bed looked great but unfortunately it was not that comfortable. Great location for shops & restaurants.
Gavin
Gavin, 1-night trip
10/10 Exceptional
Location and room space
nancy
nancy, 1-night trip
8/10 Very good
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed.
Great location.
SUKHJIT
SUKHJIT, 2-night trip
10/10 Exceptional
Fantastic property which looks brand newly renovated. Unfortunately there is a huge renovation project next door which means constant noise during the day but once this is sorted the location is ideal in the centre of a beautiful small city
greig
greig, 2-night trip
10/10 Exceptional
Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Lindsay
Lindsay, 2-night trip
10/10 Exceptional
Great, room a little small
Daniel
Daniel, 1-night trip
10/10 Exceptional
Recommend.
Pablo
Pablo, 1-night trip
4/10 Fair
Works around hotel make the stay just unbearable.
Staff at check in counter were not helpful at all. Rude at times.
And, this is not a 5 star hotel by any means, 4 at best.
Luis Rodriguez
Luis Rodriguez, 1-night trip
8/10 Very good
LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Carlos
Carlos, 3-night trip
6/10 Good
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog.
However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful.
Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners.
The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.
Tarsha
10/10 Exceptional
Precioso hotel, muy ubicado y un staff muy atentos a nuestras necesidades
MARISSA
MARISSA, 2-night trip
10/10 Exceptional
Todo perfecto
Luis Javier
Luis Javier, 2-night trip
10/10 Exceptional
Excelente
Excelente habitación y servicio
FABIOLA
FABIOLA, 3-night trip
8/10 Very good
Aceptable.
Jorge Guajardo
Jorge Guajardo, 2-night trip
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