Zhong Xiang Hotel

2.5 star property
Fuel your day at the coffee shop then work out some stress at the health club.

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February 2025

Photo gallery for Zhong Xiang Hotel

Interior detail
Minibar, in-room safe, free WiFi
Hair dryer, slippers
Interior detail
Minibar, in-room safe, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Free parking
  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/games room
  • Front desk safe

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
  • Satellite TV service
  • Arcade/games room

Room options

Available filters for rooms
Showing 6 of 6 rooms

Business Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Business Suite

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Suite

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Map
No 1558 Zhongxing Road, Shanghai, Shanghai, 200070

What's nearby

  • West Nanjing Road - 4 min drive
  • Nanjing Road Shopping District - 5 min drive
  • People's Square - 5 min drive
  • Jing'an Temple - 5 min drive
  • The Bund - 9 min drive

Getting around

  • Hongqiao International Airport (SHA) - 14 min drive
  • Pudong International Airport (PVG) - 35 min drive
  • Shanghai Railway Station - 7 min walk
  • Shanghai South Railway Station - 13 min drive
  • Nanxiang North Railway Station - 15 min drive
  • Zhongxing Road Station - 14 min walk
  • North Zhongshan Road Station - 15 min walk
  • Hanzhong Road Station - 20 min walk

Restaurants

  • ‪星巴克 - ‬5 min walk
  • ‪华必和 - ‬6 min walk
  • ‪恒顿咖啡 - ‬5 min walk
  • ‪关外人家 - ‬3 min walk
  • ‪金蒙烧烤 - ‬1 min walk

About this property

Zhong Xiang Hotel

When you stay at Zhong Xiang Hotel, you'll be a short five-minute drive from Nanjing Road Shopping District and People's Square. Guests can visit the health club for a workout or grab a bite to eat at Chinese Restaurant, which serves lunch and dinner. Also, The Bund and Jing'an Temple are within a short drive. The property is only a short walk to public transportation: Zhongxing Road Station is 14 minutes away.

Languages

English

At a glance

DONE

Hotel size

    • 208 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in time starts at 1 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • Safe-deposit box at front desk
  • Health club
  • Arcade/games room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Turndown service

Freshen up

  • Hairdryer

Stay connected

  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Chinese Restaurant – This restaurant serves lunch and dinner.
Western Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Xiang Hotel
Xiang Zhong
Zhong Xiang
Zhong Xiang Hotel
Zhong Xiang Hotel Shanghai
Zhong Xiang Shanghai
Zhong Xiang Hotel Hotel
Zhong Xiang Hotel Shanghai
Zhong Xiang Hotel Hotel Shanghai

Frequently asked questions

Does Zhong Xiang Hotel offer free cancellation for a full refund?
Yes, Zhong Xiang Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zhong Xiang Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Zhong Xiang Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Zhong Xiang Hotel?
You can check in starting at 1 PM. Check-out time is noon.
What is there to do at Zhong Xiang Hotel and nearby?
Zhong Xiang Hotel has a health club and an arcade.
Are there restaurants at or near Zhong Xiang Hotel?
Yes, there's an on-site restaurant, Chinese Restaurant.
What's the area around Zhong Xiang Hotel like?
Zhong Xiang Hotel is in Jing'an, a short 7-minute walk from Shanghai Railway Station.

Zhong Xiang Hotel Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

6.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Fair

There is a lot of room for improvement
It started at the Check-In when they asked me to take a picture without giving me any explanation. The service rarely speaks any english. At breakfast, they stopped offering coffee way before the end of their breakfast time. The room was noisy and poorly serviced and cleaned. Their elevator system is pretty crooked. By the way it stopped at each floor it took me sometimes 15min from leaving my room until I left the hotel...
Philipp, 1-night business trip
Verified Hotels.com guest review

6/10 Good

I cannot recommend the hotel
This stay was not as pleasant as planned. The room was big but not in good shape. Water stains at the wall, a leaky shower, stained carpet and the hardest bed I have ever slept in. The sound isolation of the windows was very little and since the hotel is in a lively area of the city, we had 'entertainment' all night. The brekfast was okay. I tried the gym. They put the treadmill into a room with low ceilings... Meaning that if I would have run on it, I would bump my head each step...
Philipp, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Poor service
Night shift front desk staffs were not so friendly and the bed is too hard that I hardly slept.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Close to Metro & Reasonably Good Overall
Stayed for 2 nights very handy to Shanghai Railway Station so easy to get to. Room relatively modern decor. Mattress on bed very hard almost too hard for a comfortable sleep. Had a few issues on arrival safe not functioning and bathroom like an ice box due to window not closing. Found out on the second day that the maintenance man can lock the window for you but for day one this information was too late. The desk supervisor on the day shift had a dismissive attitude she interrupted you whilst speaking and just wanted you gone. Breakfast was good with many choices of food available. Suggest waiters should clear away used dishes progressively rather than wait until you leave the table to do a big clean away. They weren't very busy the 2 mornings we were there so could easily do this. Suggest also some black tea bags made available in rooms for those not partial to green tea. Overall a fair to good rating would apply.
Ken, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable stay
It was a very pleasant experience to stay at Zhong Xiang Hotel 中祥大酒店. The front desk staffs were very polite and helpful. The room is clean. I booked a standard single room that is little tight but comfortable still with fast speed Internet connection via WI-FI. It is within walking distance to Pu Shan tea market 普善毛家弄茶叶市场 where you can buy good quality tea with reasonable price after bargaining for 20-30% discount. There is a traditional market on Pu Shan Road. There are quite a few varieties for breakfast in the market and sounding area. I also visited the supermarket 联华超市 to pick up a few Chinese groceries (to bring back to US) on my way back to the hotel. This hotel is right next to the long distance bus station (长途汽车站) in North Square (北广场). It is close to MRT #3 and 4. If you need to take the Airport Express No. 5 bus to get to Pu Dong International Airport, you can take a taxi or motorcycle taxi for 20 RMB to get to the South Square 南广场 by Shanghai Railroad Station ( 上海火车站). The bus stop is in front of 友谊服装批发城 on 秣陵路.
Phyllis, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Nice place to stay. Next to railway station and subway. great breakfast buffet.
Verified Hotels.com guest review

6/10 Good

Convenient location. Not a four star quality
Clean and relatively comfortable room. Breakfast buffet pretty good. Don't recommend the hotel restaurant for lunch or dinner. We Had dinner in the hotel's restaurant one night. Surprised to see that there was no one else there and only two tables were set for dining with no napkins. Food was extremely salty and staff uninterested in taking care of the customers. They were on their phones the entire time. Front door staff barely spoke English and wouldn't answer any questions or help with anything. We asked one of them to get us a taxi and he showed us the exit door to go outside and get it ourselves. Not a four star accommodation.
Verified Expedia guest review

4/10 Fair

Commercial hotel
On checking in the desk staff were pleasant - only one spoke some English. I was given a key/card. I went up to the 17th floor to room 1710. I tried to find the slot to insert the card.......there wasn't one! I thought something was wrong so I went down to the desk. They sent a non-English speaking person with me who showed me that the card must be 'waved' in front of box and the door opened. The card then had to be placed in a box next to door for lights to work. It would have been much more efficient if I - being a new client - was taken up to my room and shown how things worked! Room was clean; businesslike. In the morning I wanted to take a shower............no hot water! I moved lever to the right and left.....leaving in left position for a few minutes.........no hot water.........then right position......colder! Basin had hot water. On leaving to go out I advised the desk of the above! They said they would fix it............they didn't! Second and last morning..........no hot water. No, I would not stay there again. Sincerely, Paul S. Lewis
Verified Travelocity guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Comfortable hotel close to the railway station
Stayed here for a couple of days on arrival in Shanghai and were quite happy with it so booked a couple more nights on returning to shanghai. Outside looks a little jaded but the inside is bright and clean and so were the rooms and restaurant. Lovely views from rooms and public square in front hosts an assortment of Chinese activities which are great to watch even if you don't want to join in. Are was safe and always a police presence, no trouble. People friendly, breakfast plentiful if a little weird, but remember it is Chinese, although they do toast and cereal as well (warm milk though). Nice extra touches in room such as slippers, combs and toothbrushes all new and sealed.
Verified Expedia guest review

8/10 Very good

Perfect for the station
If you need a hotel near the railway station this place is perfect.
Verified Hotels.com guest review

10/10 Exceptional

great
thats a great hotel beside the train station. i like it thanks
Verified Hotels.com guest review

10/10 Exceptional

good service and very clean hotel,, good rooms and the price also good
Verified Expedia guest review

4/10 Fair

The four-star ranking is a mistake
Choosing Zhongxiang Hotel in Shanghai was a mistake. The only thing that is good about this hotel is that it is by the Shanghai Railway Station. As a result, it is very convenient to travel around. However, this hotel does not deserve its four-star status at all. First, when I tried to check in, a front desk lady told me that the hotel had not received my reservation from hotels.com. She asked me to call hotels.com, and it took me around one hour to solve the problem with poor online phone connection since I was outside of the United States. The way she handled the problem was hardly professional. Second, the hotel does not truly have a non-smoking room. The smell of smoke goes into my booked “non-smoking” room via the ventilation system. Third, I was assigned to a room on the 13th floor, and there was no WiFi signal. As a result, none of my hand-held devices could access the Internet for four days. I called the front desk to solve the issue. The rep told me that someone would call back, but nobody called back. Fourth, there was not even tissue paper in the hotel room. Finally, the hotel Web page on hotels.com says that the hotel has a pingpong room. I asked for access, the front desk told me that it had been deserted for many years and could not be used. In short, my experience with this hotel was nothing but daily frustration, and I would not go back to it again.
Verified Hotels.com guest review

10/10 Exceptional

The Best Hotel Staff Ever !
i arrived from the airport at around midnight and the staff informed me my deluxe double i had booked was unavailable but would put me in a business double at no extra cost then processed it swiftly so that i could get to my room and sleep. The breakfast was brilliant,offering a choice of both chinese and western and the staff in the restaurant were so friendly. i needed to book a bus ticket and they were so helpful to me taking me to the bus station and helping me buy one. also needed to contact a friend in jiangsu to meet me from the bus,my phone wasnt working and they let me use their phone,my friend didnt answer,so they let me use their internet too. My friend informed me that he picked up the missed calls and when he called the hotel,they remembered me and gave him all the details about the bus, he said they were so friendly and helpful to him also, enabling him to meet me from the bus ontime. Probably the nicest, kindest, friendliest and most helpful hotel staff i have ever met in all my travels. i will most definately stay here again when i am in shanghai in july.
Verified Expedia guest review

6/10 Good

位置方便,内部较旧
酒店位置很好,周边配套也方便,前台工作人员服务态度友善,大堂和走廊保养较好,但房间内部,尤其是洗手间的清洁,毛巾的清洁程度,有待加强。洗头水和沐浴露的包装和质感都很陈旧。
Verified Hotels.com guest review

10/10 Exceptional

上海駅の近いところで、外国人よく泊まってるらしい。
上海駅の近いところで、外国人がよく泊まってるらしいです。ロビーが綺麗ですし、客室も清潔です。設備がとても良いです。アイロンなども部屋の中に置いてます。おすすめです。
4-night trip
Verified Expedia guest review

8/10 Very good

상해역 바로 앞에 있는 호텔
호텔은 오래되서 그렇지 크고 좋은 호텔입니다. 좀 시끄러워요. 역 바로 앞에 있어서 근처에 노숙자도 많아요.
yan9ary, 2-night business trip
Verified Expedia guest review

6/10 Good

駅近
北広場の目の前で立地はいい。上海駅を抜けることはできないにで南に行くには不便。朝食が高い。部屋が狭い。バスタブがあるのでゆっくり浸かれる。
TonyYen, 1-night trip
Verified Expedia guest review

2/10 Poor

有健身房但设备坏了,不好用,太差
酒店老旧不好
YAN, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

8/10 Very good

good location and very close to the train station.
Verified Expedia guest review

6/10 Good

上海駅からは凄く近いです。
上海駅からは凄く近いですが、地下鉄1号線の乗り場に行くにはやや不便です。3号線、4号線をメインに使う方には立地は最高かも。 従業員は、日本語は出来ないと思っていた方が良いレベルですね。あと、たまたまかもしれませんが、ひげ剃りと歯ブラシのセットは有りませんでした。部屋は、値段なりの綺麗さだと思います。
Verified Expedia guest review

4/10 Fair

入住、退房很慢,房間桌燈及浴室燈都太暗。
Verified Hotels.com guest review

8/10 Very good

上海駅 目の前!
表示された地図を頼りに歩きましたが、すごい遠回りをしてしまい、結局ホテルは 上海駅 北口の目の前にありました。雨が振っててもなんとか大丈夫な距離だと思います。
Verified Expedia guest review