Grand Hotel and Casino, by the ocean, offers a warm welcome with an outdoor pool and sun loungers. Relax at the onsite spa or enjoy breathtaking views while savoring breakfast at Crystals Restaurant. With 2 bars, a business center, free newspapers and helpful multilingual staff on hand your stay is sure to be relaxing.
University of the South Pacific - 19 min walk - 1.5 km
Getting around
Port Vila (VLI-Bauerfield) - 19 min drive
Airport shuttle (surcharge)
Restaurants
The Beach Bar - 10 min drive
Port Vila Central Market - 4 min walk
Stone Grill - 19 min walk
Reefers Restaurant & Rum Bar - 19 min walk
warhorse saloon - 2 min drive
About this property
Grand Hotel and Casino
Grand Hotel and Casino is just 3.7 mi (6 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Crystals Restaurant, which serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a terrace. Fellow travellers love the helpful staff.
Languages
English, French
At a glance
Hotel size
74 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 19
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee/tea in a common area
24-hour room service
Travelling with children
Childcare in room (surcharge)
Children's menu
What to do
Golfing nearby
Kayaking nearby
Snorkelling nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
What to enjoy
In-room massage
Furnished balcony
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Crystals Restaurant – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Hemisphere Lounge Bar – Overlooking the ocean, this cocktail bar only serves dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VUV 2600 for adults and VUV 1300 for children
Airport shuttle service is offered for an extra charge of VUV 1600 per person (one-way)
Late checkout can be arranged for an extra charge of VUV 2000 (subject to availability)
Credit card charges are subject to an extra charge of 3 per cent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for VUV 3500 per night
Airport shuttle service for children up to age 18 costs VUV 1600 (one-way)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila
Frequently asked questions
Does Grand Hotel and Casino offer free cancellation for a full refund?
Yes, Grand Hotel and Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel and Casino?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hotel and Casino?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Grand Hotel and Casino?
Yes, an airport shuttle is available. The charge is VUV 1600 per person one-way.
What are the check-in and check-out times at Grand Hotel and Casino?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of VUV 2000 (subject to availability).
What is there to do at Grand Hotel and Casino and nearby?
Have fun with activities such as boat tours, kayaking and snorkelling, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars.
Are there restaurants at or near Grand Hotel and Casino?
Yes, Crystals Restaurant offers ocean views.
Does Grand Hotel and Casino have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Hotel and Casino like?
Grand Hotel and Casino is located on the Port Vila Strip, a short 1-minute walk from Iririki Island and 3 minutes' walk from Port Vila Market.
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Grand Hotel and Casino Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Sept 2024
As always the best hotel in town!
Wayne
Wayne, 2-night trip
8/10 Very good
1 Sept 2024
Very friendly staff
Exchange rates are better in town
david samuel
david samuel, 8-night trip
8/10 Very good
3 Oct 2024
Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.
joshua
joshua, 1-night trip
8/10 Very good
4 Nov 2024
Great Hotel
The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.
Tom
Tom, 10-night trip
6/10 Good
12 Nov 2024
The corner suite is a great look! The finishes are extremely dated
Damien
Damien, 3-night trip
10/10 Exceptional
18 Mar 2024
We had a wonderful stay. The staff were amazing!
Susie
Susie, 1-night trip
10/10 Exceptional
6 Sept 2024
This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
CAROLINE
CAROLINE, 3-night trip
6/10 Good
3 Dec 2024
We found the room got too hot as air conditioner wasn’t working properly
Linda
Linda, 2-night trip
10/10 Exceptional
17 Oct 2023
Great location ,very central to everything ,spacious rooms and lovely staff.
juan
juan, 4-night trip
10/10 Exceptional
15 Oct 2023
Wonderful staff and beautiful property
Katherine
Katherine, 5-night trip
4/10 Fair
25 Aug 2024
Needs a lot of help, currently it’s just a place to stay and, to be honest, not worth it.
Adrianus
Adrianus, 7-night trip
8/10 Very good
22 Nov 2023
Our stay was good. The staff were very friendly and helpful.
Milind
Milind, 5-night trip
6/10 Good
5 Nov 2024
Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday.
Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else.
Steven
Steven, 5-night trip
8/10 Very good
26 Aug 2024
Very Central
lovely helpful staff. Internet so-so.
- A few problems with the shower but came right,
WARREN
WARREN, 4-night trip
6/10 Good
17 Jun 2024
Staff we lovely but construction work was bery noisy
Trevor
Trevor, 3-night trip
10/10 Exceptional
30 Nov 2023
Quiet waterfront property with very friendly staff and great views.
John
John, 8-night trip
10/10 Exceptional
29 Oct 2023
Lovely hotel with great views
Virginia
8/10 Very good
20 Nov 2022
Good location and courteous staff.
Vikas
Vikas, 12-night trip
10/10 Exceptional
5 Jun 2024
It was undergoing some upgrading painting outside, but very nice
Greg
Greg, 7-night trip
10/10 Exceptional
20 Jan 2024
Really Nice!
Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
J Scott
J Scott, 2-night trip
8/10 Very good
10 Jan 2023
Great position, comfortable enough and lovely, helpful staff.
Audrey
8/10 Very good
7 Jul 2023
The place is a little dated but staff and food were fantastic
Garry
Garry, 10-night trip
10/10 Exceptional
3 Mar 2023
Staff and management were excellent
Michael
Michael, 5-night trip
8/10 Very good
8 Oct 2023
Right in the heart of town so it’s the place to be.
Staff are super friendly and attentive. Rooms are really comfortable.
Rachael
Rachael, 10-night trip
10/10 Exceptional
23 Jul 2023
Loved the close proximity to town and hospital.
Great pool for early morning swims.