Grand Hotel and Casino

4.0 star property
Bayfront hotel in Port Vila with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel and Casino

Terrace/patio
Panoramic Suite | Premium bedding, in-room safe, desk, blackout curtains
Deluxe Room, Harbour View | Terrace/patio
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • 24-hour room service
  • In-room childcare
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families (6)

  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area

Room options

Available filters for rooms
Showing 3 of 3 rooms

Panoramic Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 43 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Room, Harbour View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room, Harbour View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 23.0 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Lini Highway, P.O Box 3061, Port Vila, Efate

What's nearby

  • Iririki Island - 1 min walk - 0.1 km
  • Port Vila Market - 3 min walk - 0.3 km
  • Independence Park - 6 min walk - 0.5 km
  • National Museum - 9 min walk - 0.8 km
  • University of the South Pacific - 19 min walk - 1.5 km

Getting around

  • Port Vila (VLI-Bauerfield) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Beach Bar - ‬10 min drive
  • ‪Port Vila Central Market - ‬4 min walk
  • ‪Stone Grill - ‬19 min walk
  • ‪Reefers Restaurant & Rum Bar - ‬19 min walk
  • ‪warhorse saloon - ‬2 min drive

About this property

Grand Hotel and Casino

Grand Hotel and Casino is just 3.7 mi (6 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Crystals Restaurant, which serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a terrace. Fellow travellers love the helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 19
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Golfing nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Crystals Restaurant – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Hemisphere Lounge Bar – Overlooking the ocean, this cocktail bar only serves dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VUV 2600 for adults and VUV 1300 for children
  • Airport shuttle service is offered for an extra charge of VUV 1600 per person (one-way)
  • Late checkout can be arranged for an extra charge of VUV 2000 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VUV 3500 per night
  • Airport shuttle service for children up to age 18 costs VUV 1600 (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Frequently asked questions

Does Grand Hotel and Casino offer free cancellation for a full refund?
Yes, Grand Hotel and Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel and Casino?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hotel and Casino?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Grand Hotel and Casino?
Yes, an airport shuttle is available. The charge is VUV 1600 per person one-way.
What are the check-in and check-out times at Grand Hotel and Casino?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of VUV 2000 (subject to availability).
What is there to do at Grand Hotel and Casino and nearby?
Have fun with activities such as boat tours, kayaking and snorkelling, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars.
Are there restaurants at or near Grand Hotel and Casino?
Yes, Crystals Restaurant offers ocean views.
Does Grand Hotel and Casino have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Hotel and Casino like?
Grand Hotel and Casino is located on the Port Vila Strip, a short 1-minute walk from Iririki Island and 3 minutes' walk from Port Vila Market.

Grand Hotel and Casino Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Linda, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday. Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else.
Steven, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Great Hotel
The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.
Tom, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tom, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jill, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Jonathan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

As always the best hotel in town!
Wayne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags
Veniana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
CAROLINE, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Very friendly staff Exchange rates are better in town
david samuel, 8-night romance trip
Verified Wotif guest review

8/10 Very good

Very Central
lovely helpful staff. Internet so-so. - A few problems with the shower but came right,
WARREN, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Needs a lot of help, currently it’s just a place to stay and, to be honest, not worth it.
Adrianus, 7-night business trip
Verified Orbitz guest review

6/10 Good

We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.
Alan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Peter, 7-night trip
Verified Expedia guest review

8/10 Very good

Raoul, 2-night trip
Verified Hotels.com guest review

6/10 Good

Staff we lovely but construction work was bery noisy
Trevor, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.
Costa, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

It was undergoing some upgrading painting outside, but very nice
Greg, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Telesia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay. The staff were amazing!
Susie, 1-night trip
Verified Expedia guest review

8/10 Very good

Marcus, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Makereta, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lanieta, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Elleena, 5-night trip
Verified Wotif guest review