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aja Strandhotel Bansin

Beachfront hotel with spa, near Tropenhaus Bansin

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for aja Strandhotel Bansin

Indoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Front of property
Lobby
Front of property
Children’s activities

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Bar
  • Airport transfer
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Steam room
  • Beach towels

For families (6)

  • Children stay free
  • Babysitting (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Separate sitting area
The price is £150
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Non Smoking, Beachfront

Junior Suite, 1 Double Bed with Sofa bed, Non Smoking, Beachfront | Pillow-top beds, free minibar, in-room safe, blackout curtains

Junior Suite, 1 Double Bed with Sofa bed, Non Smoking, Beachfront

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Land Side with Balcony

Pillow-top beds, free minibar, in-room safe, blackout curtains

Double Room Land Side with Balcony

Highlights

Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, 1 Bedroom, Sea View

Double Room, 1 Bedroom, Sea View | Pillow-top beds, free minibar, in-room safe, blackout curtains

Double Room, 1 Bedroom, Sea View

Highlights

Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2012
Pillow-top bed
Blackout curtains
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, Partial Sea View

Pillow-top beds, free minibar, in-room safe, blackout curtains

Double Room, Partial Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom, Garden View

Comfort Double Room, 1 Bedroom, Garden View | Pillow-top beds, free minibar, in-room safe, blackout curtains

Comfort Double Room, 1 Bedroom, Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2012
Day bed
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room ("Springer" - one stay, various rooms)

Pillow-top beds, free minibar, in-room safe, blackout curtains

Double Room ("Springer" - one stay, various rooms)

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds

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Double Room, Sea View | In-room safe, desk, free cots/infant beds, free WiFi

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Pool
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Airport transfer
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9.0 out of 10, Wonderful, (121)
The price is £99
includes taxes & fees
21 Jan - 22 Jan 2025
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About the area

Map
Bergstrasse 30, Seebad Bansin, Heringsdorf, MV, 17429

What's nearby

  • Bansin Beach - 3 min walk - 0.3 km
  • Tropenhaus Bansin - 11 min walk - 1.0 km
  • Heringsdorf Pier - 9 min drive - 5.2 km
  • Ahlbeck Pier - 11 min drive - 6.8 km
  • Ahlbeck Beach - 13 min drive - 4.4 km

Getting around

  • Heringsdorf (HDF) - 22 min drive
  • Peenemuende (PEF) - 38 min drive
  • Schmollensee Station - 7 min drive
  • Heringsdorf Neuhof Station - 7 min drive
  • Bansin Seebad Station - 21 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Ponte Rialto - ‬12 min walk
  • ‪Stadtbäckerei Junge - ‬15 min walk
  • ‪GOSCH Sylt im Beachhouse - ‬7 min walk
  • ‪Strandimbiss Seebär - ‬7 min drive
  • ‪Restaurant Bernstein - ‬8 min drive

About this property

aja Strandhotel Bansin

At aja Strandhotel Bansin, you can spend time at the beach playing volleyball, plus windsurfing is nearby. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. Gabbiano, one of 2 restaurants, serves Regional cuisine and is open for breakfast and dinner. Other highlights include a free kid's club, a bar/lounge and a fitness centre.

Languages

English, German, Polish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Free babysitting
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (EUR 15 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Baby bath
  • Bed rails
  • Outlet covers
  • Pushchair

What to do

  • On the beach
  • Beach volleyball
  • Archery
  • Mini golf
  • Mountain biking
  • Bike tour information
  • Golfing nearby
  • Rock climbing nearby
  • Horse riding nearby
  • Safari nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Piano
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware only
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Tablet computer
  • 26-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled)
  • Free stocked minibar
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • WiFi (surcharge)

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Gabbiano – This beachfront restaurant specialises in Regional cuisine and serves breakfast, dinner and light fare. A children's menu is available.
Bistro & Bar Patio – This beachfront bistro specialises in Regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Bistro & Bar Patio – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November to 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

Optional extras

  • WiFi is available in guest rooms for EUR 0 per stay (rates may vary)
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Covered self-parking costs EUR 15 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 12 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
State tax ID – DE261353619

Also known as

Travel Charme Strandhotel Bansin
Travel Charme Strandhotel Bansin Heringsdorf
Travel Charme Strandhotel Bansin Hotel
Travel Charme Strandhotel Bansin Hotel Heringsdorf
Travel Charme Strandhotel Ban
aja Strandhotel Bansin Hotel
Travel Charme Strandhotel Bansin
aja Strandhotel Bansin Heringsdorf
aja Strandhotel Bansin Hotel Heringsdorf

Frequently asked questions

Does aja Strandhotel Bansin offer free cancellation for a full refund?
Yes, aja Strandhotel Bansin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at aja Strandhotel Bansin?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at aja Strandhotel Bansin?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at aja Strandhotel Bansin?
Yes. Self-parking costs EUR 15 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by aja Strandhotel Bansin?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at aja Strandhotel Bansin?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a 50% charge (subject to availability).
What is there to do at aja Strandhotel Bansin and nearby?
Have fun with on-site activities such as mountain biking, archery and volleyball. Additional recreation nearby includes game viewing and safari tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Aja Strandhotel Bansin also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near aja Strandhotel Bansin?
Yes, there are 2 on-site restaurants, featuring beachfront dining, Regional cuisine and garden views.
What's the area around aja Strandhotel Bansin like?
Aja Strandhotel Bansin is located on the boardwalk, a short 1-minute walk from Islands of the Baltic Sea and 3 minutes' walk from Bansin Beach.

aja Strandhotel Bansin Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Zufrieden
im laufe der Jahre hat die Qualität des Hauses nachgelassen. Es geht bei den Hauslatschen los, bei Sekt und Kaviar weiter und den Laptop auf dem Zimmer gibt es auch nicht mehr ( ist wohl dem Diebstahl geschuldet ) aber mit der App war nicht viel anzufangen ,die Infos waren sehr spärlich. Das Haus selber,die Lage ,das Personal,die Sauberkeit,die Qualität der Speisen sind ausgezeichnet und entsprechen dem Ruf Ihres Hauses , ich werde Ihnen auch weiterhin treu bleiben.
Martin, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ich war mit 3 Freundinnen in diesem Hotel. Wir hatten 2 DZ mit Frühstück gebucht und einen Parkplatz. Angefangen vom Ein Check bis zum Aus Check, dem gesamten Service war alles in allerbester Ordnung und Qualität !
Dagmar, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Hans Otto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sehr freundliches Personal, Sauberkeit und Wohlfühlen wird hier GROSs geschrieben. Traumhaft.
Peter, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Tolles Strandhotel
Ein schön gelegenes Hotel direkt am breiten Strand von Bansin. Das Hotel befindet sich am ruhigeren Ende der Stadt und ich habe dies sehr genossen. Die mitarbeitenden im Hotel waren ausgesprochen freundlich und dies auch in einer sicherlich nicht einfachen Coronabedingten Zeit, kurz bevor die Insel „geräumt“ wurde. Das Zimmer war sauber und ordentlich, einziger Wermutstropfen für mich war ein für ein Hotel dieser Qualität relativ überschaubarer Saunabereich.
Frank, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

14-night trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Ebookers guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Direkte Strandlage, toller Sektempfang, schönes Zimmer mit Meerblick, äußerst freundliches Personal in allen Abteilungen, großer, wunderschöner Pool, Tiefgarage.
Ina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sehr freundlicher Empfang, reibungsloser Check-in mit Begrüßungsgetränk, wundervolles Zimmer, sauber und gemütlich. Wellnessbereich genial, Pool mit Blick aufs Meer. Alles sauber und zweckmäßig. Rundherum zufrieden. Einziger Kritikpunkt: Beim Frühstück im Restaurant werden auch Eierspeisen etc. auf Wunsch zubereitet. Sehr lecker, jedoch funktioniert die Abluft nicht gut, so dass der ganze Raum unangenehm nach Gebratenem riecht.
Elisabeth, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Außenterasse mit Seeblick
Tiefgarage hat viel Platz, Check-In ist effektiv mit gleichzeitigen Erzählungen zur Geschichte, Sauna und Pool 30`C ist definitiv zu empfehlen, Hotel ist gut gelegen mit vielen Restaurants im fußläufigen Bereich, Frühstück darf man nicht verpassen, auch wenn nur bis max. 10:30 Uhr
Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bestlage!
Das Hotel bietet einen idealen Ausgangspunkt für ausgiebige Spaziergänge am Meer und verfügt über einen schönen Wellness-Bereich zur anschließenden Entspannung.
7-night trip
Verified Expedia guest review

8/10 Very good

Rigtig gode cykelruter. Dejlig beliggenhed, tæt på stranden
4-night trip
Verified Expedia guest review

10/10 Exceptional

Always the Sun
Immer schön auf DER Sonneninsel Deutschlands.
Jan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mit Bitten wird an der Rezeption unfreundlich umgegangen. Unkulant
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sehr gutes Hotel in ruhiger Lage am Ortsrand
Jan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nettes Ambiente ruhig gelegen, Service für die Kategorie (4+) Verbesserungsfähig. Nur eingeschränkter Barbetrieb unter der Woche
Thomas, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Gemütliches Hotel an der Promenade
Das aus drei miteinander verbundenen Gebäuden bestehende, innen hübsch gestaltete Hotel liegt an der Strandpromenade, die am Wald beginnt. Die liebevolle Führung durch die Direktorin Frau Böse ist nicht nur am Pflegezustand des Hotels sondern auch, was uns positiv auffiel, an der wohl auch für die Angestellten angenehmen Atmosphäre zu erkennen. Wir haben uns während unseres kurzen Aufenthalts über Silvester dort sehr wohl gefühlt. Das Essen war sehr gut. Als einziger Nachteil erschien uns der baulich bedingte Umstand, dass wir von unserem Zimmer zum Wellnessbereich nur durch die Hotelhalle gelangen konnten.
Verified Expedia guest review

10/10 Exceptional

Erholung pur an der Ostsee
Ein ruhig und direkt an der Ostsee gelegenes Hotel! Wer früh genug aufsteht, kann im Sommer das hervorragende Frühstücksbuffet auf der kleinen Terrasse mit wunderbarer Sicht aufs Meer genießen. Am Strand ist man in drei Minuten. Zahlreiche Restaurants sind zu Fuß gut zu erreichen. Vor dem Hotel beginnt Europas längste Strandpromenade, die über Heringsdorf und Ahlbeck bis nach Swinemünde in Polen führt. Vom etwas zu warmen, hauseigenen Hallenbad blickt man ebenfalls schön aufs Meer. Für die Benutzung des Wellness-Bereichs war während unserer Ferienwoche das Wetter zu schön. Wir waren lieber draußen. Man sagt, nirgendwo scheine in Deutschland die Sonne so häufig wie auf Usedom.
Verified Hotels.com guest review

10/10 Exceptional

Perfekter Kurztrip!
Kurzentschlossen an die Ostsee, die Kinder bleiben zu Haus! Einfach abschalten im Wellness-Bereich... Das Hotel hat in allem unsere Erwartung erfüllt, der Wellnessbereich ist schön und weitläufig. Badende Kinder stören nicht beim relaxen. Apropos Kinder: Unsere Kleine war nicht mit, hätte hier aber viel Spaß gehabt. Das Hotel bietet viel für kleine Kinder, die Treppe am Empfangstresen sagt viel über die Ausrichtung für kleine Gäste aus. Das Personal ist sehr nett und geschult. Das Abendbüffett und Frühstück sehr lecker und umfangreich in der Auswahl! Wir kommen auch mit Kindern wieder!
Verified Expedia guest review

8/10 Very good

3 Tage Auszeit im November - dafür genau richtig
Freundliche Mitarbeiterinnen im Service (Empfang, Frühstück, SPA). Mein Wunsch nach Zimmer im Schwimmbad-Flügel wurde erfüllt. Ich reiste an mit der Vorstellung: ausruhen, täglich schwimmen, evtl. saunieren, gut frühstücken, viel frische Luft tanken, in Ruhe und mit Muße lesen. Für einen Novemberaufenthalt eine gute Adresse, da viel Ruhe bei wenig(er) Gästen gegeben. Das setzte sich - für mich als Schwimmerin sehr angenehm - im doch eher weniger frequentierten Schwimmbecken fort. Die Möblierung im Restaurant ist für meinen Geschmack ein wenig preiswert ausgefallen. Die Qualität des Frühstücks-Speise-Angebots könnte man sicherlich verbessern (z.B. höherwertigeren Käse als Scheiben von Edamer, Gouda, Tilsiter und Stücke von Billigweichkäse; z.B. eine höherwertigere Müslisorte).
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Sehr schönes Wellnesshotel am Meer
Die Ostsee im Herbst - ein Ort der Ruhe und Entspannung. Besonders in diesem wirklich wunderschönen und gut organisierten Hotel. Angenehme Wellnessbehandlungen in großem Spa-Bereich mit direktem Blick aufs Meer, tolles Essen (Buffet) und angenehmer Service. Alles perfekt!
Verified Expedia guest review

4/10 Fair

Tophotel, inkompetentes Personal
Das Hotel liegt erstklassig und ist sehr schön ausgestattet. Von der Penthouse-Suite aus hat man einen gigantischen Blick. Alles entspricht den Erwartungen an ein 4-Sterne-Haus. Das Personal, speziell im Organisationsbereich des Empfangs ist jedoch nicht entsprechend qualifiziert. Einfache Fehlorganisationen, die sich leicht vermeiden ließen: z.B.Terminierung eines Candlelight-Dinners zur Hauptbelastungszeit des Restaurants ( liebevoll gedeckter Tisch, flankiert von Familien mit kreischenden Kleinkindern,...), äußerst mühselige Bearbeitung von Extraservice, den ich in einem 4-Sterne-Haus selbstverständlich erwarte. Insgesamt ist es sehr schade, daß unser Urlaub in diesem schönen Ambiente von Ärger, der durchaus mit etwas qualifiziertem Personal vermeidbar gewesen wäre, überschattet war.
Verified Expedia guest review