Oaks Brisbane on Charlotte Suites offers a great location, putting you within a short 10-minute walk of Queen Street Mall and Treasury Casino. Guests can splash around at the outdoor pool or indoor pool, and the sauna makes for a relaxing end to the day. Apartments feature bonuses such as kitchens and washers/dryers, along with balconies and flat-screen TVs. Fellow travellers love the helpful staff and location.
Languages
Chinese (Mandarin), English, Korean
At a glance
Property size
220 apartments
Arranged over 44 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps; 3-device limit)
Parking
Covered on-site self-parking (AUD 39 per night; includes in/out privileges)
On-site extended parking (AUD 203 per week)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Indoor pool
Sauna
Internet
Free Wi-Fi, with a speed of 25+ Mbps
Free in-room WiFi has a 3-device limit
Parking and transport
Covered self parking on site (AUD 39 per night; includes in/out privileges)
Extended parking on site (AUD 203 per week)
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Family friendly
Cots (infant beds): AUD 20.0 per night
Kitchen
Fridge (full size)
Stovetop
Microwave
Dishwasher
Toaster
Electric kettle
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 59.0 per day
Bathrooms
Shower
Hairdryer
Towels provided
Living spaces
Dining room
Entertainment
43-inch flat-screen TV with cable service
Outdoor areas
Balcony
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Tour/ticket assistance
Iron/ironing board
Phone
Luggage storage
24-hour front desk
Location highlights
Near a train station
In the shopping district
In the city centre
Things to do
Fitness centre
Bike rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
220 rooms
44 floors
1 building
At least 80% of lighting from LEDs
LED light bulbs
Fees & policies
Refundable deposits
Deposit: AUD 1 per stay
Optional extras
Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
Cots/infant beds are available for AUD 20.0 per night
Rollaway beds are available for AUD 59.0 per day
Parking
Covered self-parking costs AUD 39 per night with in/out privileges
Extended parking costs AUD 203 per week
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property charges a fixed percentage fee on credit and debit card transactions.
Also known as
Charlotte Oaks Towers
Charlotte Towers Oaks
Oaks Charlotte Towers
Oaks Charlotte Towers Apartment
Oaks Charlotte Towers Apartment Brisbane
Oaks Charlotte Towers Brisbane
Oaks Charlotte Towers Hotel Brisbane
Oaks Charlotte Towers Brisban
Oaks Charlotte Towers
Oaks Charlotte Towers Brisbane
Oaks Brisbane on Charlotte Suites Brisbane
Oaks Brisbane on Charlotte Suites Aparthotel
Oaks Brisbane on Charlotte Suites Aparthotel Brisbane
Frequently asked questions
Does Oaks Brisbane on Charlotte Suites offer free cancellation for a full refund?
Yes, Oaks Brisbane on Charlotte Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oaks Brisbane on Charlotte Suites?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Oaks Brisbane on Charlotte Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Brisbane on Charlotte Suites?
Yes. Self-parking costs AUD 39 per night. Extended parking costs AUD 203 per week.
What are the check-in and check-out times at Oaks Brisbane on Charlotte Suites?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Oaks Brisbane on Charlotte Suites and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Oaks Brisbane on Charlotte Suites also has a sauna and a fitness centre.
Does Oaks Brisbane on Charlotte Suites have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
Does Oaks Brisbane on Charlotte Suites have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Oaks Brisbane on Charlotte Suites like?
Oaks Brisbane on Charlotte Suites is in Brisbane Central Business District, a short 8-minute walk from Brisbane Central Station and 4 minutes' walk from Queen Street Mall. Travellers say that the local area is good for shopping and very walkable.
Oaks Brisbane on Charlotte Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Dec 2024
Graham
Graham, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Megan
Megan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Very Happy
Friendly staff, booking was easy and the whole process was brilliant. Room was clean, fresh smelling and had the amenities there suitable for a one night stay.
Stuart
Stuart, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
One week business trip.
I have stayed here many times and would stay again. Good to have a separate room for sleeping, large rooms, well-equipped kitchen. Overall good for a longer stay. Good location too.
Verified traveller
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
6/10 Good
28 Oct 2024
Desmond
Desmond, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
One night away
I came down for the night with my daughter for her 16th birthday with her best friend. We had a really good stay and were happy with the apartment. However, I was personally quite upset as I rang before and explained it was a special occasion and asked for the highest floor possible and was told you are on floor 41, got there and were on 23 and no netflix which apparently is only in 'some' rooms which I presume are the higher ones. It took the shine off the whole trip as I wanted my girl to feel super special and nada. I'd paid so then they just dropped our floor I guess.
Marcia
Marcia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Great hotel in the CBD area of Brisbane , with lots of restaurants, coffee shops and bars nearby ,
ILARIO
ILARIO, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Great place to stay👍
Jacren
Jacren, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Sept 2024
The place is amazing
Mary Sto Domingo
Mary Sto Domingo, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Sept 2024
Eric
Eric, 4-night trip
Verified Expedia guest review
2/10 Poor
9 Sept 2024
I have no stayed there a few times , and every time they take money with no notice and a email saying why they have, I love oaks but I won’t be staying at this oaks hotel ever again
Brett
Brett, 2-night romance trip
Verified Wotif guest review
8/10 Very good
9 Sept 2024
Painfully slow lifts & also smelly lifts but otherwise brilliant
Jessica
Jessica, 4-night romance trip
Verified Wotif guest review
8/10 Very good
8 Sept 2024
Matthew
Matthew, 2-night trip
Verified Expedia guest review
8/10 Very good
4 Sept 2024
Robert
Robert, 2-night trip
Verified Wotif guest review
10/10 Exceptional
1 Sept 2024
Great location, nice rooms. Lifts are slow as there are only 2 per side.
Sh'von
Sh'von, 1-night trip
Verified Wotif guest review
8/10 Very good
1 Sept 2024
Rob
Rob, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Aug 2024
Vanessa
Vanessa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
This was my second stay at Oaks Charlotte. I use the lap pool and that is clean and nice temperature. Love the rooms and location. Very happy with my stay.
Mary
Mary, 2-night trip
Verified Expedia guest review
8/10 Very good
27 Aug 2024
All very good but with one shortcoming - the WiFi is very poor and sometimes unusable. I had to sit in reception to use it, but even there it cut out some of the time. This is probably only a problem for international visitors who cannot use mobile data. For Australians this property should be good.
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Received great customer service.
sharene
sharene, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
It’s in a busy part of city. Room was drab but adequate. I was surprised by a feeling of claustrophobia when I entered the room. I still enjoyed my stay and will go back.
Mary
Mary, 2-night trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
It is always hood to stay there easy to get around.
Vivian
Vivian, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Oluwatobi
Oluwatobi, 3-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jul 2024
The views are great. Views of river, cityscapes, mountains. It was quiet hands to restaurants & cafes.
It was unpleasant that a dirty towel from previous person was left on back of bathroom door.
I didn't want staff interrupting my space to fix it. It was uncomfortable.