Calle Quintana 11, Puerto de la Cruz, Tenerife, 38400
What's nearby
Plaza del Charco - 4 min walk
Lago Martianez Swimming Pools - 9 min walk
Taoro Park - 12 min walk
La Paz Lookout - 16 min walk
Loro Park - 4 min drive
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 21 min drive
Tenerife (TFS-Tenerife South) - 60 min drive
Restaurants
Hannen Barril - 3 min walk
Slow Coffee Tenerife - 4 min walk
Casa Mel - 6 min walk
Compostelana - 3 min walk
Tasca el Olivo - 4 min walk
About this property
Hotel Marquesa
Enjoy your visit to Puerto de la Cruz with a stay at Hotel Marquesa. Guests looking for a bite to eat can visit Marquesa, one of 2 restaurants, which serves international cuisine. Other highlights include an outdoor pool, a bar/lounge and a snack bar/deli.
Languages
English, French, German, Spanish
At a glance
Hotel size
144 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Free off-site parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Snack bar/deli
What to do
Beach nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1712
Safe-deposit box at front desk
Terrace
Television in common areas
An outdoor pool
Reception hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Marquesa – This restaurant specialises in international cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
On-site venue No. 2 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Marquesa Adults Only
Hotel Marquesa Adults Only Puerto de la Cruz
Marquesa Adults Only
Marquesa Adults Only Puerto de la Cruz
Hotel Marquesa Puerto de la Cruz
Hotel Marquesa
Marquesa Puerto de la Cruz
Hotel Marquesa Hotel
Hotel Marquesa Puerto de la Cruz
Hotel Marquesa Hotel Puerto de la Cruz
Frequently asked questions
Does Hotel Marquesa offer free cancellation for a full refund?
Yes, Hotel Marquesa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Marquesa?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Marquesa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Marquesa?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Marquesa?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Marquesa?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (12-min walk) is nearby.
What is there to do at Hotel Marquesa and nearby?
Hotel Marquesa has an outdoor pool.
Are there restaurants at or near Hotel Marquesa?
Yes, there are 2 on-site restaurants, featuring al fresco dining and international cuisine.
What's the area around Hotel Marquesa like?
Hotel Marquesa is located near Tenerife Beaches, only a short 1-minute walk from San Telmo Promenade and 4 minutes' walk from Plaza del Charco.
Hotel Marquesa Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
7 Dec 2024
Weekend Trip.
Our weekend stay was excellent, The hotel was excellent for the trip. The staff very friendly and helpful.
A couple of items required attention in the bathrom……fixed immediately.
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Great staff
Very convenient location near water front, clean and comfortable, staff were all very helpful and friendly.
Francis
Francis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
HECTOR
HECTOR, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Mar 2024
Verified traveller
9-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Mar 2024
James Richard Douglas
James Richard Douglas, 6-night trip
Verified Expedia guest review
10/10 Exceptional
20 Feb 2024
Very Traditional Spainish Hotel all round good and at the centre of everything
Lee
Lee, 3-night romance trip
Verified Expedia guest review
8/10 Very good
5 Jan 2024
Central location
Rod
Rod, 3-night trip
Verified Expedia guest review
8/10 Very good
19 Nov 2022
A centrally situated hotel with character. Two negatives, beds by pool could not be adjusted and the breakfast quality could do with improving. However we would stay there again. Good value for money
Hilary
Hilary, 6-night trip
Verified Hotels.com guest review
8/10 Very good
3 May 2022
A cracking little budget hotel right in the middle of town
Brian
Brian, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 Mar 2022
Lovely looking hotel and amazing features.
Our room was not very nice.
Guy
Guy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Feb 2022
Stephen
Stephen, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
6 Feb 2022
Nice hotel.
Jon
Jon, 7-night trip
Verified Expedia guest review
4/10 Fair
30 Jan 2022
Gone hungry
Really liked hotel very clean and comfortable but food let it down food was cold bad service had to wait about 15min to get more bacon and eggs for breakfast toaster not working properly evening meal was bad nearly every thing swimming in oil cheap bad food it's a pity because the hotel has everything going for it except the food and the service I would stay again but bed only What a shame such a lovely old hotel with charm and history but unfortunately bad food and service This hotel needs to get their act together and serve better food maybe different management Here's hoping!!!!
Roberta
Roberta, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2021
Lovely quaint hotel in an ideal location by the old port.
Would definitely stop there again.
Take your own toiletries as they only provide small sachets (shampoo and shower gel)
Anne
Anne, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2021
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2021
Perfect Stay and Location...
Fantastic experience. Hotel had a lot of character, and amazing breakfast and dinner. Amazing location in the center of the old town of Puerto de la Cruz. I am so glad Hotel BotanicoOriental Spa & Garden didn't have availability. I spent two days at the 5 Star Botanico, then a week at Hotel Marquesa. I am giving Marquesa a perfect score, because they did many things above their star rating.
Thomas
Thomas, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2021
Well located hotel with character
The hotel has great character and is based in a really good location with an abundance of bars and restaurants close by. The rooms were spacious but were a little warm due to the time of the year and no air conditioning. The bed was comfortable.
We had both breakfast and dinner in the hotel. They had a large range of choices in a buffet style and represented good value for money.
We also had the pleasure of dining at the restaurant in front of the hotel one evening. A wonderful German band was playing
The rooftop pool is nice and refreshing after a long day of walking around.
The only slight problem we had was finding free parking. We eventually found something around 15 mins walk away. We just decided to park up there each day. It was up the hill so was a good workout. Paid parking is available closer to the hotel.
If anyone is looking for a quick 20 minute COVID test for flying, we used Eurofins megalab which is a short walk from the hotel.
We would definitely stay at this hotel again.
James
James, 2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2021
Lovely historic hotel. The man on reception was very friendly and informative.
Very clean, Good selection buffet breakfast and fried eggs cooked to order.
Lovely views from rooftop pool.
PAUL
PAUL, 3-night trip
Verified Hotels.com guest review
8/10 Very good
2 Sept 2021
Samuel
Samuel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Mar 2020
Hotel with everything
A hotel of great character in a prime location. Great service.
Don
Don, 3-night trip
Verified Hotels.com guest review
8/10 Very good
2 Mar 2020
Do not be fooled by the patio restaurant at the front, enter the hotel to a magnificent adventure in Spanish heritage and history with the age and architecture. Much bigger than it appears from the street and includes an adjacent newer building with a rooftop swimming pool and lounge chairs. Larger rooms, a breakfast with options and outstanding staff makes this top of the three stars, all with a fantastic central location that is a few footsteps from everything. Ask for Jose to experience a personal welcome and attention.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
29 Jan 2020
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
24 Jan 2020
Great location
Excellent location,staff very helpful.food a little bland and repetetive.Rooms are generally in need of upgrading,but comfortable. Large balcony.
GEOFFREY
GEOFFREY, 7-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2019
2 night chill break
very good but breakfast a bit limited eg fresh fruit, but definitely would return
marie
marie, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2019
Pleasant hotel in good location.
Pleasant hotel in the heart of puerto de la cruz. Rooms are basic but spacious. The staff were friendly and helpful.