I checked out of the hotel to stay at another hotel 3 days into my stay. I requested to speak to a manager. The staff, including valet, seemed confused as to who I needed to speak to. I assured the front desk agent, she wasn’t the issue, but I did need to speak to a supervisor. I was told “none are on staff”. I don’t know about you, but I know who hires and fires where I am employed, also who I directly report to daily. No one seemed to know. While they do try to make it safe to get to your rooms with the elevator, anyone can get on once it opens. Thus, random men following me (single female traveler) towards my room. MAJOR ISSUE! Daily I would receive texts telling me about “DJ Randomname will be spinning tracks in whatever space at whatever time”. Somehow by booking this hotel I apparently pledged to the Arlo Fraternity House. I clearly chose poorly because this frat house has uncomfortable linens, worn out furniture, previous occupants hair in the shower, slow WiFi, incompetent staff due to poor leadership and, the worst part, this frat house that doubles as a “hotel”, isn’t hip, chill, cool and lacks a vibe. This hotel is for those who are desperately hoping to be seen in Miami — the fact is, this isn’t “the scene” you want to be seen in, fellow travelers. All and all, with better management and consistent leadership this “Holiday Inn Express with a DJ” (The Arlo) could actually be a retreat in an area filled with art, culture and plenty of entertainment (like DJs).