Enjoy your visit to Grande-Synthe with a stay at Best Hotel Dunkerque - Grande Synthe. Free perks include WiFi and self-parking.
Languages
English, French, German, Polish, Russian, Spanish
At a glance
Hotel size
43 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:30 PM
Check-out time is 11 AM
Special check-in instructions
The front desk is open Monday - Thursday (7 AM - 9:30 AM) and Friday - Sunday (7 AM - 9 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9 AM
Restaurant
Snack bar/deli
Services
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Sleep well
Free cot/infant bed
Day bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
On-site venue – This buffet restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7.10 for adults and EUR 4.20 for children
Children & extra beds
Rollaway beds are available for an additional charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 6.20 per pet, per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts major credit cards.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Best Dunkerque Grande Synthe
Best Grande Synthe
Best Hotel Dunkerque Grande Synthe
Best Hotel Grande Synthe
Best Hotel Dunkerque
Best Dunkerque Grande Synthe
Best Hotel Dunkerque - Grande Synthe Hotel
Best Hotel Dunkerque - Grande Synthe Grande-Synthe
Best Hotel Dunkerque - Grande Synthe Hotel Grande-Synthe
Frequently asked questions
Does Best Hotel Dunkerque - Grande Synthe offer free cancellation for a full refund?
Yes, Best Hotel Dunkerque - Grande Synthe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Best Hotel Dunkerque - Grande Synthe?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 6.20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Hotel Dunkerque - Grande Synthe?
Yes, there's free self parking.
What are the check-in and check-out times at Best Hotel Dunkerque - Grande Synthe?
Check-in start time: 3 PM; check-in end time: 9:30 PM. Check-out time is 11 AM.
Are there restaurants at or near Best Hotel Dunkerque - Grande Synthe?
Yes, there's an on-site restaurant that offers French cuisine.
Best Hotel Dunkerque - Grande Synthe Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Property conditions & facilities
Reviews
6/10 Good
14 Oct 2015
Okay for the ferry
A nights stay on way to catch the morning ferry from Dunkirk to Dover. Good fo this
Verified traveller
Verified Hotels.com guest review
6/10 Good
30 Jul 2015
Basic Hotel
One night stop over , hotel is remote and unfortunately on sunday has no restaurant . Very basic but the member of staff was very helpful.
Maxwell
Verified Hotels.com guest review
8/10 Very good
8 Jul 2015
Does what it says on the tin and does it well
great staff made it easy to check in and settle at this basic but clean hotel. Quiet, comfortable, handy parking and handy access to main routes made this perfect for our needs. For when you don't need more.
Simon
Verified Expedia guest review
4/10 Fair
1 May 2015
Only use for an overnight stop!
The staff were very good. Breakfast good. Rooms require updating. Strong smells of smoke in the two bedrooms we booked.
ALAN
Verified Hotels.com guest review
8/10 Very good
8 Nov 2014
Ideal Position
The room, though a little small was very clean and there was an excellent, powerful, hot shower. The service was very good indeed, both cheerful and helpful and the breakfast was varied and plentiful.
More than anything else, this hotel is ideally placed for the ferry port - literally five minutes away by car.
John
Verified Hotels.com guest review
8/10 Very good
1 Nov 2014
The friendly and kind member of staff.
We arrived late from the Dunkerque Ferry because we had broken down-1.30 am!! The code system worked to enter the hotel. We were in a 4 bedded room. It was adequate. Clean and well supplied with towels; the beds were comfortable just not so excitingly laid out. The cost was low so we were more than happy. In the morning we had a very delicious breakfast! The children talked about it as being really good! The receptionist was very very friendly, supplying us with refills of coffee and bread. When we were leaving, he was concerned about our welfare and tried to help us with our breakdown problems. The taxi driver in contrast was unfriendly so the efforts the receptionist made were not supported.I have already recommended the position of the Hotel in relationship to the Dunkerque Ferry as not too far away. I would recommend however that you find a way of signposting were you are. The endless "port" signs are extremely confusing and do not help!!
Thank you Marie
Marie
Verified Hotels.com guest review
6/10 Good
26 Sept 2014
Good value for money
This is a low cost hotel suitable for an overnight stay for holiday makers. It is also used by people working nearby. The bedroom is small but comfortable. The buffet style evening meal is restricted to a few dishes but of reasonable quality and unlimited quantity, as you would expect to be provided for men coming in from work. Breakfast was equally adequate.
Frank
Verified Expedia guest review
6/10 Good
24 Sept 2014
Good budget hotel
Very helpful and friendly staff. Went for 1 night, stayed for 3! The Polish lady on reception was charming, extremely helpful and always smiled.
TheOldGentleman
Verified Hotels.com guest review
8/10 Very good
22 Sept 2014
It's an ok hotel for business but as tourists its a bit out of town but close to the ferry
ne
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2014
Verry friendly
Nice hotel good service really good staff thanks to all
Swander
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2014
It's a nice hotel really good workers
It's a really good service verry friendly ppl I stayed here n enjoyed so as I recommend its a nice and clean hotel so who ever stay enjoy Ur stay
Sunny
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2014
Verified traveller
Verified Hotels.com guest review
6/10 Good
18 May 2014
good service
Wasn't expecting much, however, the staff went out of their way to accomadate us, excellent service.
eric
Verified Hotels.com guest review
8/10 Very good
25 Apr 2014
Pleasantly suprised
Booked the hotel as a stop off after getting ferry to Calais. Didn't arrive till late so didn't meet any staff or see much in way of facilities. However room was modern, clean and tidy. One negative was no hairdryer.
mandy
Verified Expedia guest review
6/10 Good
19 Feb 2014
Functional hotel for stop over
Hotel a bit far from any bars or restaurants but ideal for a stop over. Many contractors staying at hotel when we stayed. The member of staff was excellent and very polite and explained all. Hotel has bar that closes at 10pm and a buffet type restaurant. 17.50 euro for three courses. half price for children, you can choose from one course to two courses or three.
Terry
Verified Expedia guest review
6/10 Good
12 Dec 2013
Really good hotel for a one night stop over
We chose this hotel as a cheap one night stop over following a late ferry over from England. The hotel was perfect for this but would not be great for an extended stay. The beds were comfy but some of the bedding was a little dirty. Staff really friendly.
Ben
Verified Expedia guest review
8/10 Very good
11 Oct 2013
The night before the Channel Tunnel
Conveniently located just off the A16 this was a perfect place to spend the night before crossing back to UK after a long drive through Spain and France. The hotel provides an adequate level of accommodation and a friendly buffet dinner and breakfast.There is nothing within walking distance but requiring just food and a bed as we did this was OK. This is a real dog friendly hotel and I would stay here again
ian
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2013
Very helpful and friendly staff!
We had booked for 3 adults and one infant but as we were one person less, we asked if the room could be altered and it was all fine and made a little joke out of it to humour us! All facilities were accessible and clean.
Verified traveller
Verified Expedia guest review
6/10 Good
11 Aug 2013
Good for overnight stop
Pleasant friendly staff. OK for an overnight stop prior to or after a long journey. Room and toilet were clean but the carpets were stained, Bed comfy.
Ian
Verified Expedia guest review
6/10 Good
8 Aug 2013
Did it's job
the place was good and comforatable. the breakfast was fantastic! it was a little out of the way though and once reception closed at 10 p.m. there was almost no way of getting in. a pizza man hooked us up with entry and then we waited til somebody randomly showed up to help us out. overall happy though
kris
Verified Hotels.com guest review
8/10 Very good
7 May 2013
small but caring
Small hotel but welcoming. Check in was handled well. Rooms are small but fine for a short stay. Unfortunately restaurant was closed so had to go out to find dinner. Breakfast was fine, good choice of buffet items and the chap running the service was superb. Two severely handicapped French people were looked after like a king and queen - had their bread buttered and kiwi sliced with pleasure. well done.
brian
Verified Expedia guest review
4/10 Fair
10 Apr 2013
Close to port
We stayed at this hotel to be close to the Calais port. It served it's purpose. Breakfast is an additional fee, but there is a decent selection of food in the buffet. Rooms are pretty spartan, furnished with beds, pillows, a cheap desk and a small television. The beds were comfortable, but the pillows needed to be replaced. The room could also have used a fresh coat of paint as the walls were rather dingy. The ensuite bathroom was adequate with a toilet, sink and small shower. Our bathroom did noot have a tub. The walls are very thin. We would probably use the hotel again for an overnight stay to be near the port because of the price and location.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
6 Mar 2013
Nice and Simple
This hotel is great for a stopover although a bit out of town but it close to port.
Tim
Verified Hotels.com guest review
10/10 Exceptional
17 Jun 2012
Convenient for the Cross Channel Ferry to the UK
Overall the hotel should be viewed more as a convenience for long distance travellers waiting for the early morning ferry to the UK. It is not designed for luxury nor is it situated in an attractive area where you can spend the evening socialising or having a meal - just a place to get your head down and this it does well.
Staff are extremely friendly and helpful and both we met spoke sufficient English to answer our concerns.
We have only thee comments. The first is that the area that doubles up as a Bar is really the breakfast area thus not at all cosy enough to be considered as a Bar. Second the layout of the toilet is such that larger persons may find it difficult to access some of the essential fittings required by nature. Finally, the area in which it is located is very industrialised and a walk during the evening stay should not be considered at all.
We will be happy to stay again at the hotel if we have to catch the early morning ferry back to the UK as the journey time to the docks is approximately 14 minutes and the roads are quiet but for evening entertainment and dining or a walk on a good day a drive into Dunkirk is necessary.
Sonny
Verified Hotels.com guest review
6/10 Good
26 Feb 2012
Tired but convenient for ferries
It was difficult to find this hotel from the map provided. It has seen better days in terms of furnishings which were worn and basic. The beds were small and not very comfortable. On the plus side the man on the front desk was very friendly and helpful. We chose this hotel because it was near the ferry port at Dunkirk and once we had good directions it was very easy to get to the ferry for a morning crossing to Dover.