Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
Madinah Station - 14 min drive
Restaurants
مندي الايغوري - 9 min walk
البيك - 6 min walk
ستاربكس - 1 min walk
The Espresso Bar - 9 min walk
بارنز - Barn’s فرع الحرم - 5 min walk
About this property
Pullman Zamzam Madina
Pullman Zamzam Madina offers a great location, putting you within a short 10-minute walk of Prophet's Mosque. For a bite to eat, guests can visit The Horizon, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. The helpful staff and breakfast get great marks from fellow travellers.
Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Express check-in available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Couples wishing to share a room must provide proof of marriage
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
On-site self-parking (SAR 70 per day; includes in/out privileges)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Built in 2015
Safe-deposit box at front desk
Fireplace in reception
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Horizon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.
Al Mandara – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Al-Sukkaria – This café specialises in international cuisine.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 86 for adults and SAR 43 for children
Early check-in can be arranged for an extra charge of 100 per cent of room rate (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for SAR 150.0 per night
Parking
Self-parking costs SAR 70 per day with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001808
Also known as
Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah
Frequently asked questions
Does Pullman Zamzam Madina offer free cancellation for a full refund?
Yes, Pullman Zamzam Madina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Zamzam Madina?
Sorry, pets aren't allowed.
Is parking offered on site at Pullman Zamzam Madina?
Yes. Self-parking costs SAR 70 per day. Parking spaces may be limited.
What are the check-in and check-out times at Pullman Zamzam Madina?
Check-in start time: 4:00 PM; check-in end time: 11:00 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Express check-in is available.
Are there restaurants at or near Pullman Zamzam Madina?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Pullman Zamzam Madina like?
Pullman Zamzam Madina is in Madinah City Center, a short 6-minute walk from Prophet's Mosque and 7 minutes' walk from Baqi Cemetery. Travellers love the hotel's prime location.
Pullman Zamzam Madina Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2024
Hassan
Hassan, 3-night family trip
Verified Hotels.com guest review
6/10 Good
17 Dec 2024
Extremely noisy room (579) due to “chiller” or not sure what was it. It kept wakening us in middle of sleep at night once at 2 am other time at 3 am frustrating as no one could help with that
Muhammad
Muhammad, 3-night family trip
Verified Hotels.com guest review
6/10 Good
14 Dec 2024
Nasreen
Nasreen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Zeeshan
Zeeshan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Syed
Syed, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Excellent location and staffs
Pullman ZamZam Madina’s experience was excellent. The staffs were super nice and helpful. It was clean and peaceful. Excellent food and close walk to the Masjid of the Prophet PBUH. I would book with them again in the future In shaa Allah.
K M
K M, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Abdul
Abdul, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Syed
Syed, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Sameer
Sameer, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Lovely stay at excellent hotel!
Hotel was great, right next to Prophets mosque, very clean and staff all very very friendly. We would recommend staying here and would love to stay here again!
Shamima
Shamima, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Khurram
Khurram, 5-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
Good stay
We stayed for 5 nights. Stay was comfortable. Great location and staff were really friendly. We had a quad room that was a really good size for 4 adults. Lifts never took longer than a few seconds so never had to wait long. Only downside was we kept having to ask for toilet roll (every day of the 5 day stay) and this got annoying other than that room was cleaned daily. Breakfast was ok.
Imran
Imran, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Nov 2024
NASR
NASR, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Soraya
Soraya, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Syed
Syed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
ABDULAZIZ
ABDULAZIZ, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2024
Ahsan
Ahsan, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Salman
Salman, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Shabbir
Shabbir, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Masum
Masum, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
adnan
adnan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
The lady at the service desk Zuha- if I remember right was exceptionally helpful and kind