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Eurostars Andorra

Photo gallery for Eurostars Andorra

1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Overview of Eurostars Andorra

UNESCO Sustainable Travel Pledge

Eurostars Andorra

5.0 star property
Luxury hotel in Avenida Meritxell with restaurant and bar/lounge

8.6/10 Fabulous

553 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
Avinguda Meritxell, 23, Andorra la Vella, AD500

Room options

About this area

What's nearby

  • In Avenida Meritxell
  • Grandvalira Ski Area - 17 min drive

Getting around

  • La Seu d'Urgell (LEU) - 39 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive
  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Porte-Puymorens Station - 44 min drive
  • Burton's Station - 46 min drive

Restaurants

  • Sushi and Gong - 2 min walk
  • Restaurante El Crosto - 3 min walk
  • Papanico - 3 min walk
  • Versailles - 3 min walk
  • L'Alternativa - 3 min walk
Map

About this property

Eurostars Andorra

When visiting Andorra la Vella, Eurostars Andorra is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Fellow travellers like the convenient parking and helpful staff.

Languages

Catalan, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 20 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 48-inch LCD TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 14 for children

Parking

  • Covered self-parking costs EUR 20 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts major credit cards, debit cards and cash.</p>

Also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Frequently asked questions

Does Eurostars Andorra offer free cancellation for a full refund?
Yes, Eurostars Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eurostars Andorra?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eurostars Andorra?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Eurostars Andorra?
Yes. Self-parking costs EUR 20 per night. Parking spaces may be limited.
What are the check-in and check-out times at Eurostars Andorra?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Eurostars Andorra and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near Eurostars Andorra?
Yes, there's an on-site restaurant. Nearby restaurants include Papanico (3-min walk), Versailles (3-min walk) and L'Alternativa (3-min walk).
What's the area around Eurostars Andorra like?
Eurostars Andorra is in Avenida Meritxell, a short 1-minute walk from Pyrenees Andorra Shopping Centre and 9 minutes' walk from Andorra Massage. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Evan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, clean and friendly staff.
Anwar, 2-night trip
Verified Expedia guest review

4/10 Fair

Parking not included
We booked this hotel due to the parking being included onsite. When we arrived they told us they did not have parking and could instead park in the public lot. We were charged 22 euros for the overnight parking and the hotel would not reimburse us after claiming to have free parking.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Mohammad, 1-night trip
Verified Expedia guest review

8/10 Very good

Bryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

The room was quite nice. Air conditioning was poor. Room cooled down faster with the AC off and windows opened. Street noise was high with windows opened. Beds were comfortable.
Mark, 1-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

karen, 3-night trip
Verified Hotels.com guest review