The location of this property is perfect! Everything is easily walkable. As a VIP member, we had early check in availability, however, they were did not clean the room in time as told us to come back in an hour, we came back in 2.5hrs and they gave our room away and had to downgrade us. I was not offered any of the VIP services included. The room was very basic, the shower and bathtub handles were completely broken (very hard to turn off and on the water). The body wash and shampoo bottles were completely empty. The staff were quite rude, and didn’t really care. There were two young women working at the restaurant bar who were very friendly and kind. Overall, I wouldn’t rate this hotel 5 stars and I wouldn’t stay here again.