6/10 Good
16 Dec 2024
Bad Luck this time.
My first visit last year was so beautiful and quiet we booked a full week again. But one group made for a very different experience this year. The hotel Serves tour groups and foreign visitors. Not an issue just is. There will be quite a few smokers.
What we liked
Check in. Megan awesome. Upgraded our room. Great parking.
Large, remodeled room. Everything works, full kitchenette, nice.
Clean. Great shower, comfortable room, big windows/sliders great light and access to courtyard.
Service great, everybody friendly and professional
Great continental breakfast surrounded by beautiful landscapes grounds. Ice machine Great. Towels always provided by pool.
Great location. 2 supermarkets, restaurants and walking. Awesome. Love the vibe.
Didn't like
Open motel configuration. We had room 113. Room 117 had 7 plus group with out of control kids, loud rap music and late night Outside parties. They constantly cut thru our little garden patio area with an “attitude”. This lasted all week. They overran pool, screamed and took over courtyard and basically we could not enjoy the grounds, pool or evenings. Mornings they disturbed our patio area. They cleaned out the breakfast items and just overan the place.Office closes at 8pm we complained 2x but there was no solution. It was just bad luck. But be aware it can happen and the close shared common areas can become unruly and large groups piled into a room can be ugly.
We had cigarette smoke smell coming in. Lots of smoke
David
David, 7-night trip
Verified Hotels.com guest review
