W Santiago

Ski-in/ski-out hotel with outdoor pool, near Costanera Center

Choose dates to view prices

Tue 20 Jan
Wed 21 Jan
January 2026
20
February 2026
Experience the vibrant city at W Santiago, where luxury and excitement merge. Enjoy Japanese cuisine, relax with a cocktail by the rooftop pool or unwind in the garden after a day on the slopes. Guests praise this hotel's helpful staff.
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Pool bar
  • 24-hour room service
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
£208
8 Feb - 9 Feb

Why we love this property

Elegant rooftop views
A rooftop terrace with curated decor invites visitors to savour luxury views. This boutique hotel's garden offers a tranquil escape.
Cuisine for every palate
3 restaurants offer Japanese and international cuisine at this hotel. Guests can enjoy buffet breakfast with vegan and vegetarian options at 2 different bars.
Sleep sanctuary
Drift into comfort on hypo-allergenic and premium bedding, cocooned by blackout drapes. Plush dressing gowns and 24-hour room service enhance this luxury hotel.

Room options

Showing 19 of 19 rooms

Wonderful King Room with City View

  • Sleeps 2

Marvelous Suite with City View and Balcony

  • Sleeps 3

Spectacular Two Double Room with City View and Balcony

  • Sleeps 3

Fantastic Suite with City View

  • Sleeps 3
Wonderful Room, Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Wonderful Room, Room, 1 King Bed | View from room
Wonderful Room, Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Wonderful Room, Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Wonderful Room, Room, 1 King Bed

Excellent

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Wonderful Room, Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Wonderful Room, Room, 2 Double Beds

Exceptional

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds
Free toiletries, hair dryer, bathrobes, slippers
Premier Room, 1 King Bed | View from room
Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed

Very good

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Deluxe Room, 1 King Bed | View from room
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Very good

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

Excellent

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds
Free toiletries, hair dryer, bathrobes, slippers
Suite, 1 King Bed (Urban) | Premium bedding, minibar, in-room safe, individually decorated
Suite, 1 King Bed (Urban) | Living room | 42-inch plasma TV with cable channels, TV, iPod dock
42-inch plasma TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Urban)

Exceptional

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 797 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Marvelous Suite, Suite, 1 King Bed | View from room
Marvelous Suite, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Marvelous Suite, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Marvelous Suite, Suite, 1 King Bed

Exceptional

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
  • 990 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Penthouse, 1 King Bed, Corner | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Penthouse, 1 King Bed, Corner | Living room | 42-inch plasma TV with cable channels, TV, iPod dock
Penthouse, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, individually decorated
Penthouse, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, individually decorated

Penthouse, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Penthouse, 1 King Bed, Terrace, Corner | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Penthouse, 1 King Bed, Terrace, Corner | View from room
Penthouse, 1 King Bed, Terrace, Corner | Premium bedding, minibar, in-room safe, individually decorated
Penthouse, 1 King Bed, Terrace, Corner | Premium bedding, minibar, in-room safe, individually decorated

Penthouse, 1 King Bed, Terrace, Corner

Highlights

Terrace
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Washer/dryer
  • 177 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Cool Corner Room with City View

  • Sleeps 2

Wonderful Two Double Room with City View

  • Sleeps 3

Wonderful Room With City View

  • Sleeps 3

Spectacular King Room with City View and Balcony

  • Sleeps 2

Extreme Wow, Suite, 1 King, Corner Room, Terrace

  • Sleeps 3

Wow Suite with City View

  • Sleeps 3

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About the area

Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

What's nearby

  • Apoquindo - 3 min walk - 0.3 km
  • Costanera Center - 9 min walk - 0.8 km
  • Gran Torre Santiago - 11 min walk - 0.9 km
  • Bicentennial Park - 11 min walk - 1.0 km
  • Santiago Metropolitan Park - 16 min walk - 1.4 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 28 min drive
  • Parque Almagro Station - 9 min drive
  • Matta Station - 9 min drive
  • Hospitales Station - 9 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 9 min walk
  • Alcantara Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tiramisú - ‬1 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Route66 - ‬2 min walk
  • ‪Karai - ‬1 min walk
  • ‪Margó - ‬1 min walk

About this property

W Santiago

W Santiago allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 15-minute walk of Costanera Center. Guests can visit the 24-hour health club for a workout or enjoy Japanese cuisine at Karai, one of 3 restaurants. There are 2 bars/lounges and an outdoor pool at this luxurious hotel, and in-room conveniences such as washers/dryers and sofa beds. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: El Golf Station is 6 minutes and Tobalaba Station is 9 minutes.

At a glance

Hotel size

    • 196 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 18 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (CLP 20000 per day)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Fitness classes
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 70
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski-in/ski-out access
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • 42-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Karai – This restaurant specialises in Japanese cuisine.
NoSo – This restaurant specialises in international cuisine. Open daily.
Terraza – This restaurant specialises in international cuisine. Open daily.
Red2One – On-site rooftop bar. Reservations are required. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 19900 to 19900 per person
  • Airport shuttle service is offered for an extra charge of CLP 42000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: CLP 72000 per stay
  • Pets are allowed for an extra charge of CLP 18000 per accommodation, per day

Parking

  • Self-parking costs CLP 20000 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Does W Santiago offer free cancellation for a full refund?

Yes, W Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at W Santiago?

Yes, there's an outdoor pool.

Are pets allowed at W Santiago?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of CLP 18000 per accommodation, per day, and there's also a deposit of CLP 72000 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at W Santiago?

Yes. Self-parking costs CLP 20000 per day.

Is an airport shuttle service offered by W Santiago?

Yes, an airport shuttle is available. The charge is CLP 42000 per vehicle one way.

What are the check-in and check-out times at W Santiago?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at W Santiago and nearby?

Have fun with activities such as cycling, hiking and skydiving, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour health club. W Santiago also has a garden.

Are there restaurants at or near W Santiago?

Yes, there are 3 on-site restaurants, featuring Japanese cuisine.

What's the area around W Santiago like?

W Santiago is a short 6-minute walk from El Golf Station and 11 minutes' walk from Costanera Center.

Have a question?

Get instant answers with AI powered search of property information and reviews.

W Santiago Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

What guests liked

  • The rooftop pool was a great feature, offering a nice atmosphere and a good size for laps, with a "happening" vibe. (4 reviews)
  • Food and dining at the property were excellent, with top-quality meals available at all hours. (3 reviews)
  • Breakfast offered a great selection and was superb every day. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffRestaurantBreakfastFoodRooftop poolLobbyElevatorAmenitiesBar

10/10 Exceptional

Excellent hotel
Domenico, 2-night trip

10/10 Exceptional

It was clean and upscale
CHARLES, 2-night trip

10/10 Exceptional

The service here was outstanding. Every single person from reception, to all the restaurants, the housekeepers, everyone gave exemplary service. I've stayed at this and other W hotels before, but this, by far, was the most remarkable.
Matthew, 3-night trip

8/10 Very good

Lovely hotel with helpful staff.
James, 1-night trip

10/10 Exceptional

very nice hotel and good location
Nagwa, 1-night trip

10/10 Exceptional

Great property needs a bit of a remodel.
Anthony, 8-night trip

10/10 Exceptional

The best

Wondering staff and hotel. Highly recommended
Jeff, 1-night trip

10/10 Exceptional

Very great!
Michelle, 6-night trip

10/10 Exceptional

Great staff, brekkie and views!

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Benjamin, 3-night trip

10/10 Exceptional

The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Bill, 3-night trip

10/10 Exceptional

Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
JULIAN, 2-night trip

10/10 Exceptional

Great suites with balconies. I had a great stay.
Allen, 3-night trip

10/10 Exceptional

Very nice facility and amenities. Great infinity swimming pool and roof top bar.
fangyi, 3-night trip

6/10 Good

Dated property maybe too woke for me
pablo, 2-night trip

10/10 Exceptional

Excellent
Jesus, 8-night trip

10/10 Exceptional

This hotel is in the center of Las Condes, so you have a lot of options to eat and buy essential things. The hotel is really pretty and centric.

10/10 Exceptional

Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
Sam, 2-night trip

10/10 Exceptional

The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Georgina, 3-night trip

10/10 Exceptional

The staff is very helpful and courteous.
Alexander, 3-night trip

10/10 Exceptional

Amazing Hotel and area of Santiago

Very nice hotel. Very luxurious and all amenities were top notch. Rooms were very spacious . Great selection for breakfast. Rooftop pool and deck was incredible Best location for restaurants
Edward, 2-night trip

10/10 Exceptional

This was a wonderful property. Very good service !
Karen, 1-night trip

10/10 Exceptional

Love any W hotel!!

Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!
Scott, 2-night trip

10/10 Exceptional

They made us feel like we were at home. Very accommodating.
Teak, 1-night trip

10/10 Exceptional

Super
Alexis, 2-night trip

10/10 Exceptional

Staff was amazing. Great service overall. Highly recommended.
Luis, 1-night trip