Hotel Jaipur Palace

Photo gallery for Hotel Jaipur Palace

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Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, premium bedding, memory-foam beds, minibar

Overview of Hotel Jaipur Palace

Hotel Jaipur Palace

2.5 star property
Jaipur hotel with 1 outdoor pools, connected to a shopping centre

2 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
Map
Sahakar Marg, Tonk Road, Jaipur, Rajasthan, 302015
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free babysitting
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Airport shuttle
For families
  • Babysitting (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • In Lalkothi
  • Hawa Mahal - 23 min drive
  • Jal Mahal - 40 min drive
  • Nahargarh Fort - 70 min drive

Getting around

  • Sanganer Airport (JAI) - 20 min drive
  • Jaipur Railway Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Jaipur Palace

Hotel Jaipur Palace is only 4.6 mi (7.5 km) from the airport and offers a shuttle (available 24 hours) for INR 600 per vehicle one way. You can splash around at the outdoor pool, visit one of the 2 restaurants for a bite to eat or unwind with a drink at the bar/lounge. A rooftop terrace, a sauna and a snack bar/deli are other highlights.

Languages

English

At a glance

Hotel size

  • 80 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from noon until noon
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free babysitting

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (2200 square feet of space)

Services

  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages

  • English

Room amenities

Be entertained

  • 22-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Washer and dryer

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Fireplace
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: INR 6000.00
  • Christmas Eve (24 December) gala dinner per child: INR 1500.00 (from 1 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: INR 7000.00
  • New Year's Eve (31 December) gala dinner per child: INR 2000.00 (from 1 to 12 years old)

Optional extras

  • Full breakfast is offered for an extra charge of INR 250 for adults and INR 200 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 600 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for INR 1000 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Hotel Jaipur Palace
Hotel Palace Jaipur
Jaipur Hotel Palace
Jaipur Palace
Jaipur Palace Hotel
Palace Hotel Jaipur
Palace Jaipur
Palace Jaipur Hotel
Hotel Jaipur Palace Hotel
Hotel Jaipur Palace Jaipur
Hotel Jaipur Palace Hotel Jaipur

Frequently asked questions

Does Hotel Jaipur Palace offer free cancellation for a full refund?
Yes, Hotel Jaipur Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Jaipur Palace?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Jaipur Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Jaipur Palace?
Yes, there's free valet parking.
Is an airport shuttle service offered by Hotel Jaipur Palace?
Yes, an airport shuttle is available. The charge is INR 600 per vehicle one way.
What are the check-in and check-out times at Hotel Jaipur Palace?
You can check in from noon - noon. Check-out time is noon. Express check-in is available.
What is there to do at Hotel Jaipur Palace and nearby?
Hotel Jaipur Palace has an outdoor pool and a sauna, as well as a garden.
Are there restaurants at or near Hotel Jaipur Palace?
Yes, there are 2 on-site restaurants. Nearby restaurants include Chaandi (2.1 mi), Nibs Restaurant Cafe (2.1 mi) and Poppin Organic Café (2.2 mi).
Does Hotel Jaipur Palace have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

4.0

3.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Property conditions & facilities

2/10 Poor

Hotel Jaipur Palace - Not Hospitable At All
Hotels are expected to make their guests feel at ease and comfortable. Customers are supposed to feel that they are getting their money's worth. Hotel Jaipur Palace's tagline ironically states: "Place for Royal Hospitality". Unfortunately this statement only remains as a tagline/ copy. My room mate and I witnessed how much their reception staff was poorly trained with regard to simple customer-relations protocol. What happened? Our bath tub couldn't drain the water. Yes, the water couldn't go down due to some blockage. To be fair, when I reported it to Housekeeping, a decent and kind bellboy tried to fix it at once. But after sometime, he still couldn't fix it and what's worse is that I saw a lot of black and brown dirt/ residue (from his pumping). This was the time that I went down to the lobby and requested if we could just move to another room, seeing that our tub needs to be really cleaned and disinfected. After all, the tub was almost entirely filled with black and brown dirt - thick disgusting lumps of dirt with murky water. And so I shared what happened to the receptionist and finally, I asked him very nicely if we could just switch rooms. He instantly shook his head slowly and gave me a small smile with a look as if saying - "sorry but thats life and this is hotel policy". He automatically said no. Still, I told him patiently that we paid good money. I think that a clean and working tub is part of what we've already paid in full for three days. I was hoping that his answer or at the very least the expression on his face would change - but no. He didn't apologize. He didn't even bother to ask how bad the tub problem was. All he said was that some guy is already taking care of it. I asked him why we can't just move or upgrade our room (which we were willing to pay for even). He said that all rooms are booked. I double checked it with him and asked if he was sure. He nodded. So feeling left without a choice, i went up to the room. My room mate and I were considering moving to another hotel. While we were contemplating about it for almost 30 mins - I checked the bathroom again (with the housekeeping guy still trying to fix it and this time with a plumber) and I saw that it was even dirtier and filthier this time around (very disgusting really). After sometime, one bellboy came up and instantly gave us a key to a nearby room. Lo and behold, not all rooms were occupied just like what the receptionist said. And this time I asked the plumber and other staff in our bathroom if they could fix our tub- they said that it can't be fixed. And so this was the final factor for them to allow us to move to another room. So it turns out that: 1. Not all rooms were occupied after all - like what the receptionist told us. Okay fine, let's say that all rooms were really booked - couldn't have the manager at least apologized for the inconvenience and at least assured us that they will disinfect the bathroom floors and tub very well for our comfort? 2. They will only give us a new room just because they couldn't fix our tub completely. Okay fine, perhaps they were trying to "save" up on any hassle maybe for them (moving us from our room to another) but come on, we wasted time because we couldn't shower on our bathroom that afternoon... and to actually see how dirty the floor was- that's a different thing already. 3. The reception staff was very rude, unconcerned, and unapologetic. They came off as too defensive. It's like they were saying that we should just live by their rules even if we're already hassled. But then again, if that's the case, it just shows that this hotel isn't at all ready to adjust to the concerns and needs of their clients. If I appreciated anything from this hotel that would be their housekeeping staff who tried to take care of the problem at once, not like the hotel managers. We at least paid for a functioning and clean room. These are basics. We don't mind if the room interiors and the sheets looked old - but cleanliness and unbroken tubs should be givens. In summary, I do not recommend Hotel Jaipur Palace because they do not know much about customer service and basic protocol. "Place for Royal Hospitality"? Sorry but I don't think so. NOT EVEN CLOSE.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review