Cardiff International Airport (CWL) - 32 min drive
Bristol International Airport (BRS) - 79 min drive
Cardiff Queen Street Station - 6 min walk
Cardiff Central Station - 8 min walk
Cardiff (CFW-Cardiff Train Station) - 8 min walk
Restaurants
Bru Coffee & Gelato - 2 min walk
YO! Sushi - 3 min walk
The Place to Eat in John Lewis - 3 min walk
Costa Coffee - 4 min walk
Nando's - 4 min walk
About this property
Citrus Hotel Cardiff by Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality puts you a short five-minute drive from Cardiff Bay and Principality Stadium. Fellow travellers love the helpful staff.
Languages
English, Polish, Spanish
At a glance
Hotel size
81 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 12.00 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
Coffee/tea in a common area
What to do
Bike rentals nearby
Services
24-hour front desk
Laundry service
Luggage storage
Facilities
1 building/tower
Built in 1960
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Housekeeping (on request)
Guidebooks/recommendations
Local maps
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 8.95 for adults and GBP 5 for children
Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)
Renovations and closures
This property is closed from 1 October 2024 to 31 December 2025 (dates subject to change).
This property will be closed from 27 November 2023 to 1 October 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per stay
Parking
Self-parking costs GBP 12.00 per night
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Big Sleep Cardiff
Citrus Hotel Cardiff Compass Hospitality
Big Sleep Hotel Cardiff
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales
Big Hotel Sleep
Citrus Cardiff Compass Hospitality
Big Sleep Cardiff Compass Hospitality
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff
Frequently asked questions
Is Citrus Hotel Cardiff by Compass Hospitality currently open?
This property is closed from 1 October 2024 to 31 December 2025 (dates subject to change).
Does Citrus Hotel Cardiff by Compass Hospitality offer free cancellation for a full refund?
Yes, Citrus Hotel Cardiff by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citrus Hotel Cardiff by Compass Hospitality?
Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Citrus Hotel Cardiff by Compass Hospitality?
Yes. Self-parking costs GBP 12.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Citrus Hotel Cardiff by Compass Hospitality?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-out is available.
Is there an on-site casino at Citrus Hotel Cardiff by Compass Hospitality?
No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.
What is there to do at Citrus Hotel Cardiff by Compass Hospitality and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Citrus Hotel Cardiff by Compass Hospitality like?
Citrus Hotel Cardiff by Compass Hospitality is in Cardiff City Centre, a short 6-minute walk from Cardiff Queen Street Station and 11 minutes' walk from Principality Stadium.
Citrus Hotel Cardiff by Compass Hospitality Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
7 Feb 2024
Good room could do with more cleaning
Charles
Verified Expedia guest review
10/10 Exceptional
3 Dec 2023
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
2/10 Poor
2 Dec 2023
Karen
Karen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2023
Lyn
Lyn, 2-night trip
Verified Expedia guest review
6/10 Good
24 Nov 2023
We stay here quite often, car park onsite which is good value. Central location. Room lovely and spacious. Bed and pillows were a little hard but always bring my own pillow! Will definitely stay again.
Karen
Karen, 1-night romance trip
Verified Expedia guest review
8/10 Very good
23 Nov 2023
Jeff
Jeff, 1-night trip
Verified Expedia guest review
6/10 Good
23 Nov 2023
Elliot
Elliot, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2023
The shower’s water pressure was really bad.
Housekeeping annoyingly woke me up by knocking on my door on the day I was checking out. Surely they should have a list of people who have checked out already?
Other than that it was a good stay. Good location and price.
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
18 Nov 2023
Giridhar
Giridhar, 2-night business trip
Verified Hotels.com guest review
6/10 Good
17 Nov 2023
Roger
Roger, 1-night trip
Verified Expedia guest review
2/10 Poor
12 Nov 2023
The plug sockets were hanging off the wall and sparking … shower was broken, bed sheets with blood on, dirty black mould on bath and windows. Freezing room which took over 2 hours to warm
The list goes on - I will never use this property again, it was beyond acceptable and I’m a generally very easygoing person and not that fussy but these absolutely dehumanising standards… I am stunned that Expedia even allow this on their supposed good standard website
Nafeesa
Nafeesa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2023
Courtney
Courtney, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2023
Aiza
Aiza, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2023
Great value on a spacious room with a view. *****
...I chose this hotel (vs others in a similar price range) for a clean, spacious room with a bit of a view (upper floors, for a little xtra money) and a friendly and helpful staff and the Citrus delivered, so it was a great value-play for me, absolutely!!! Thanks, Citrus, see you next time. *****
Jason
Jason, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2023
Mamadou
Mamadou, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2023
Genna
Genna, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Nov 2023
Sophie
Sophie, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Nov 2023
Only 17 car parking spaces for 83 rooms . No restaurant, expensive for basic amenities
Jacqui
Jacqui, 1-night romance trip
Verified Expedia guest review
8/10 Very good
3 Nov 2023
Friendly staff at reception and a big, clean room. Thank you!