The Emerald Surfers Paradise Apartments puts you in a great location, within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach. Guests can enjoy the outdoor pool, and kayaking, surfing/body boarding and waterskiing are nearby. A terrace and a garden are offered, and in-room conveniences at this Mediterranean hotel include washing machines and fridges.
Languages
English
At a glance
Hotel size
30 rooms
Arranged over 15 floors
Arriving/Leaving
Late check-in subject to availability
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open Monday - Friday (8:30 AM - 5:30 PM) and Saturday - Saturday (8:30 AM - 12:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
No alcohol served on site
No stag or hen parties
Property amenities
Food and drink
Barbecue grills
What to do
Fishing
Beach nearby
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Surfing/body boarding nearby
Scooter/moped hire nearby
Skydiving nearby
Services
Tour/ticket assistance
Laundry facilities
Facilities
1 building/tower
Garden
Picnic area
Terrace
An outdoor pool
Mediterranean architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Home comfort
Ceiling fan
Electric kettle
Iron/ironing board
Washing machine
Laundry detergent
Sleep well
2 bedrooms
Premium bedding
Cot/infant bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
2 bathrooms
Shower only
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes and utensils
Dishwasher
Fees & policies
Refundable deposits
Deposit: AUD 200.00 per stay
Optional extras
Late check-in between 8 PM and 10 PM can be arranged for an extra charge of AUD 20.00
Children & extra beds
Cots/infant beds are available for AUD 50.0 per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Emerald Hotel Surfers Paradise
Emerald Surfers Paradise
Emerald Surfers Apartment Surfers Paradise
Emerald Surfers Apartment
Emerald Surfers Surfers Paradise
Emerald Surfers
The Emerald Gold Coast/Surfers Paradise
Emerald Surfers
The Emerald Surfers Paradise Apartments Hotel
The Emerald Surfers Paradise Apartments Gold Coast
The Emerald Surfers Paradise Apartments Hotel Gold Coast
Frequently asked questions
Does The Emerald Surfers Paradise Apartments offer free cancellation for a full refund?
Yes, The Emerald Surfers Paradise Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Emerald Surfers Paradise Apartments?
Yes, there's an outdoor pool.
Are pets allowed at The Emerald Surfers Paradise Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at The Emerald Surfers Paradise Apartments?
Yes, there's free self parking.
Is there an on-site casino at The Emerald Surfers Paradise Apartments?
No, this hotel doesn't have a casino, but The Star Gold Coast (5-min drive) is nearby.
What is there to do at The Emerald Surfers Paradise Apartments and nearby?
Have fun during the warmer months with activities such as fishing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Does The Emerald Surfers Paradise Apartments have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a toaster, cookware and a fridge.
What's the area around The Emerald Surfers Paradise Apartments like?
The Emerald Surfers Paradise Apartments is located on the waterfront in Surfers Paradise, a short 10-minute walk from Cavill Avenue and 14 minutes' walk from Surfers Paradise Beach.
The Emerald Surfers Paradise Apartments Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
7.0/10
Staff & service
7.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
6/10 Good
6 Feb 2021
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2020
Friendly service. Amazing views. Great value for money. Loved the spa.
Jim
Jim, 2-night romance trip
Verified Wotif guest review
4/10 Fair
10 Dec 2019
Verified traveller
1-night trip
Verified Lastminute guest review
10/10 Exceptional
22 Nov 2019
Hyunmin
Hyunmin, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Sept 2019
beautiful river views
It was great reception was lovely and helpful rooms were spacious for fam had 3 balconies and nice swimming pool and views of the river. very reasonable price for fam of four. beds were comfy and enjoyed spa bath with great view.
deborah
deborah, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Sept 2019
Verified traveller
1-night trip
Verified Wotif guest review
8/10 Very good
25 Sept 2019
Cool unit with nice view in the upper level and is quite
Verified traveller
2-night family trip
Verified Wotif guest review
8/10 Very good
1 Sept 2019
Verified traveller
1-night trip
Verified Lastminute guest review
6/10 Good
31 Jul 2019
View of the canal was nice, reception staff were great. Great price for a 2 bedroom apartment. The apartment itself was quite dated but looked like upgrades were in the process of happening. Most of the blinds didn’t work to close. Wasn’t the most convenient location but it was quiet.
Verified traveller
1-night family trip
Verified Wotif guest review
8/10 Very good
25 Jul 2019
Happy customer
Reception services excellent, friendly and helpful. Rooms a little tired but plans for upgrades are in place. Clean and tidy. We had one night on 2nd floor, comfortable and quite. Second night we moved up to 13th floor, great views but noise seemed to carry further. Enjoyed both experiences. Good location short walk to the restaurants, cafes, shops and beach.
Carol
Carol, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2019
Verified traveller
1-night trip
Verified Wotif guest review
6/10 Good
16 Jul 2019
Very dated . Kitchen bench top and bathrooms painted and flaking. Main bedroom on suite no window coverage so anybody outside across the water can see you on the toilet. Some love is needed for this room.
Verified traveller
1-night family trip
Verified Wotif guest review
8/10 Very good
18 May 2019
The property was in a great location and had awesome views of all of surfers Paradise and beyond. The verandas were a bonus off every room. Great place.
Michelle
Michelle, 1-night family trip
Verified Expedia guest review
8/10 Very good
30 Apr 2019
Nice place , a little run down but clean and close to everything.
Verified traveller
3-night family trip
Verified Lastminute guest review
10/10 Exceptional
25 Apr 2019
The spa room was a big highlight,the ladies on the front desk were amazing they were so welcoming and willing to help were ever they could.
rooms were a little run down but other then that it was a great place to stay for a family and very cheap.
Verified traveller
1-night family trip
Verified Wotif guest review
10/10 Exceptional
17 Apr 2019
Everything was perfect staff really helpful and cheerful.We are willing to come and stay next time in Gold Coast
Verified traveller
3-night family trip
Verified Wotif guest review
6/10 Good
25 Mar 2019
The staff were very nice, but the apartment is a bit too old.
Verified traveller
1-night family trip
Verified Expedia guest review
2/10 Poor
17 Mar 2019
It was in a terribly run down condition. Broken tiles near the spa, mouldy curtains, chipped walls, doors that would not shut properly, mismatched cutlery. Great layout of unit but terribly let down by the condition. Cigarette butts in the pool also!
Verified traveller
1-night family trip
Verified Wotif guest review
8/10 Very good
10 Mar 2019
All good
Friendly reception
NEIL V
NEIL V, 1-night family trip
Verified Hotels.com guest review
6/10 Good
29 Jan 2019
Fairly old inside but clean. Location was good.....
Verified traveller
1-night family trip
Verified Wotif guest review
6/10 Good
27 Jan 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
23 Jan 2019
The kitchen had everything you need to cook a meal. The unit was run down and in need of a renovation. The sheets and towels were clean but overall the room was quite dirty. Nice view though. And check in staff were lovely.
Verified traveller
1-night family trip
Verified Expedia guest review
6/10 Good
20 Jan 2019
Needs some TLC
The hotel needs a little TLC. Our room was dated & could have been cleaner.
I'm a realist & understand what you get for 3 / 3.5 stars during school holidays. Location was quiet & convenient, manager was friendly & helpful, pool was out of order but the manager did ring me to let me know before our arrival which I thought was great. (our stay was for work so this didn't effect us). Rangehood didn't work, oven & hot plate need changing, light bulbs out... just minor issues which can easily be resolved. The biggest disappointments for us were no dryer & no shower in the ensuite but I have to say the manager did offer to dry our clothes if needed. Place needs some general maintenance & this would be a great place for a holiday stay. I would stay hear again for work but would probably not consider for a holiday stay unless the maintenance issues are addressed.
Rob
Rob, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
6 Jan 2019
the price was very high but being a peak period that's what you have to pay