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Pestana Promenade Ocean Resort Hotel

4.0 star property
Enjoy your stay by unwinding with a rejuvenating spa experience then take in breathtaking views.

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Photo gallery for Pestana Promenade Ocean Resort Hotel

Indoor pool, outdoor pool
Classic Twin Room, Partial Sea View (Side View) | Minibar, in-room safe, desk, blackout curtains
Interior
Restaurant
Classic Twin Room, Partial Sea View (Side View) | Minibar, in-room safe, desk, blackout curtains
Pestana Promenade Ocean Resort Hotel offers a tranquil oceanfront retreat. Unwind with a facial, massage, or body treatment at the sauna, and indulge in delicious meals at one of the two on-site restaurants. Take advantage of free WiFi and an indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Spa
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Spa services
  • Massage/treatment rooms
  • In-room childcare

Feel at home (6)

  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £149
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room, Pool View

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room (Promenade)

Twin Room (Promenade) | Minibar, in-room safe, desk, blackout curtains

Twin Room (Promenade)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, Partial Sea View (Side View)

View from room

Classic Twin Room, Partial Sea View (Side View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 22 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Twin Room, Sea View

Classic Twin Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Double/Twin Superior Sea View

  • Sleeps 2

Double/Twin Side Sea View 1/2

  • Sleeps 2

Double/Twin Sea View (2Ad)

  • Sleeps 2

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Exterior

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  • Parking available
9.4 out of 10, Exceptional, (366)
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About the area

Map
Rua Simplicio dos Passos Gouveia, #31, Funchal, 9000-001

What's nearby

  • Lido Bathing Complex - 6 min walk
  • Centro Comercial Forum Madeira - 9 min walk
  • CR7 Museum - 3 min drive
  • Funchal Marina - 4 min drive
  • Funchal Farmers Market - 5 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 21 min drive

Restaurants

  • ‪Fortimdolido - ‬4 min walk
  • ‪Papa Manuel Lido - ‬2 min walk
  • ‪Il Basilico - ‬4 min walk
  • ‪Pão, Vinho e Petiscos - ‬3 min walk
  • ‪Restaurante Splendida - ‬3 min walk

About this property

Pestana Promenade Ocean Resort Hotel

Pestana Promenade Ocean Resort Hotel puts you a short five-minute drive from CR7 Museum and Funchal Farmers Market. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials or body treatments. Other highlights at this eco-friendly hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers say great things about the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 15 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Pool table
  • Beach nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • Built in 2009
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Deep-Blue and Breezes – On-site restaurant.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 15 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Property Registration Number 3982

Also known as

Pestana Ocean
Pestana Ocean Promenade
Pestana Ocean Promenade Resort Hotel
Pestana Promenade
Pestana Promenade Ocean
Pestana Promenade Ocean Funchal
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Resort Hotel
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Pestana Promenade Ocean Resort
Pestana Promenade Ocean Resort Hotel Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Promenade Ocean Resort Hotel offer free cancellation for a full refund?

Yes, Pestana Promenade Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Promenade Ocean Resort Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Pestana Promenade Ocean Resort Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pestana Promenade Ocean Resort Hotel?

Yes. Self-parking costs EUR 15 per day.

What are the check-in and check-out times at Pestana Promenade Ocean Resort Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Pestana Promenade Ocean Resort Hotel?

No, this hotel doesn't have a casino, but Madeira Casino (3-min drive) is nearby.

What is there to do at Pestana Promenade Ocean Resort Hotel and nearby?

Have fun with nearby activities such as parasailing, scuba-diving and waterskiing. Enjoy a swim in the indoor and outdoor pools after a day out and about. Pestana Promenade Ocean Resort Hotel also has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Pestana Promenade Ocean Resort Hotel?

Yes, there are 2 on-site restaurants.

Does Pestana Promenade Ocean Resort Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pestana Promenade Ocean Resort Hotel like?

Pestana Promenade Ocean Resort Hotel is located on the boardwalk, a short 6-minute walk from Lido Bathing Complex and 9 minutes' walk from Centro Comercial Forum Madeira.

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Pestana Promenade Ocean Resort Hotel Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Another brilliant addition to the Pestana brand, which has many great Hotels in Maderia. I booked another stay as soon as I returned home,
Ben, 5-night trip

10/10 Exceptional

Excellent view of ocean.
DAVID WESLEY, 7-night trip

10/10 Exceptional

The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
Jeanette, 2-night trip

10/10 Exceptional

3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
Elaine, 14-night trip

10/10 Exceptional

A pleasent stay
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
Pasi, 8-night trip

10/10 Exceptional

Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
Susan, 7-night trip

8/10 Very good

The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
Laura, 4-night trip

10/10 Exceptional

Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
Kim, 7-night trip

6/10 Good

It needs refurbishing, very dated
Jagoda, 5-night trip

10/10 Exceptional

Beautiful property, friendly staff and great dining and shopping options close by
Troy, 1-night trip

8/10 Very good

Location and views.
Views from balcony, location and check in staff were great. Hotel was very clean but a little tired and very dark and stale in the hallways. Bed was saggy. Breakfast buffet was extensive in choices and decent in quality. Staff there really friendly too.
2-night trip

10/10 Exceptional

very nice hotel in a lovely area, short walk to Funchal town.
Jake, 10-night trip

8/10 Very good

Me Rodgrigues was so helping in arranging our transportation from the airport. The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Susan, 6-night trip

10/10 Exceptional

Beautiful property in a beautiful location
Richard, 1-night trip

8/10 Very good

I enjoyed the food the breakfast and the service was outstanding ,the daily hostess who could speak 4 languages was brilliant .We had a cleaning woman on the 6th floor who was also outstanding .My one disappointment was do wish I had a gym (some sort of cardiovascular machine i could have exercised on ) Both the broken gym equip and pico de Airo ,a dream we thought we would have experienced but due to road damage from fires we did not get to experience it. All things considered a Beautiful place to visit 👍
Cristine, 8-night trip

4/10 Fair

Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below. Air conditioning was very poor, not enough to cool the room for the night. We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside. The room was very small and more appropriate to a 2 star hotel. The facilities in general were very good, pool, jacuzzi, restaurant….etc The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel Breakfast was fine and very well served!
phillip, 5-night trip

10/10 Exceptional

Cracking hotel
Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
William, 4-night trip

8/10 Very good

Sun beds became difficult at times!
MICHAEL, 8-night trip

10/10 Exceptional

Facilities were great, so were staff and loved the sea view room we had. The hotel also allowed us an extended stay due to late flight.
Mohammed, 7-night trip

10/10 Exceptional

We were only at the property for one evening due to a flight cancellation. The property was nice, the staff friendly, and the location was great.
Audrey, 1-night trip

8/10 Very good

Had a very comfortable stay at the Promenade! The hotel has a great location with beautiful garden around the pool. Shops and transport links all minutes away! Spacious rooms and a nice balcony with fantastic views!
Roberto, 3-night trip

10/10 Exceptional

The view from this property was outstanding! You could watch the sunrise and the sunset.

8/10 Very good

Jillymaryt
Had a lovely holiday in your beautiful hotel.
Jillian, 7-night trip

10/10 Exceptional

Staff are amazing at this place. So helpful, so caring, honestly I was so happy staying here. It is a little worn in places and the double bed was two singles smushed together, but I enjoyed myself and had fun. I would come again.
Fozia, 2-night trip

6/10 Good

Not great
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
Preethi, 4-night trip

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Outdoor Pool
Check-In Time
3:00 PM