Fidelity Hotel puts you in a great location, within a short 10-minute walk of Progressive Field and Rocket Arena. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast and dinner. Also, Rock and Roll Hall of Fame and JACK Cleveland Casino are within a 15-minute walk. The property is only a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
Cleveland Hopkins International Airport (CLE) - 18 min drive
Cleveland, OH (CGF-Cuyahoga County) - 24 min drive
Cleveland Station - 16 min walk
Tower City-Public Square Station - 9 min walk
Restaurants
The Arcade - 2 min walk
Chipotle Mexican Grill - 3 min walk
House of Blues Cleveland - 3 min walk
Geraci’s Pizza Slice Shop - 5 min walk
Barrio - 5 min walk
About this property
Fidelity Hotel
Fidelity Hotel puts you in a great location, within a short 10-minute walk of Progressive Field and Rocket Arena. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast and dinner. Also, Rock and Roll Hall of Fame and JACK Cleveland Casino are within a 15-minute walk. The property is only a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
Languages
English
At a glance
Hotel size
97 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (USD 52 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Working away
2 meeting rooms
Co-working spaces
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Romance packages
Facilities
1 building/tower
Communal living room
24-hour fitness centre
At least 80% of food locally sourced
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Lift
Lift door width (centimetres): 91
Assistive listening devices available
Wheelchair-accessible path to lift
Visual alarms in hallways
Front entrance ramp
Well-lit path to entrance
Step-free path to entrance
Hardwood flooring in public areas
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Streaming services
Home comfort
Heating (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Freshen up
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Recycling
Special features
Dining
Club Room – This restaurant specialises in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: USD 23.50 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 15 for children
Parking
Covered valet parking costs USD 52 per night with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Property Registration Number 84-3639488
Also known as
Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland
Frequently asked questions
Are pets allowed at Fidelity Hotel?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Fidelity Hotel?
Yes. Valet parking costs USD 52 per night.
What are the check-in and check-out times at Fidelity Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Fidelity Hotel?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.
What is there to do at Fidelity Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Fidelity Hotel?
Yes, Club Room offers Regional cuisine.
What's the area around Fidelity Hotel like?
Fidelity Hotel is in Downtown Cleveland, a short 9-minute walk from Tower City-Public Square Station and 8 minutes' walk from Progressive Field.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Fidelity Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Apr 2025
Quiet and classy, very comfortable stay. Got good views of the city.
Maria
Maria, 1-night trip
10/10 Exceptional
22 Mar 2025
Great Location
Great location within walking distance to attractions and restaurants in downtown Cleveland. Valet parking was efficient and hotel staff were all very friendly. Room was cozy and very clean.
Kathryn
Kathryn, 1-night trip
10/10 Exceptional
2 Apr 2025
Fresh and friendly!
Fresh, upscale hotel near Downtown. Full of art, friendly staff, comfortable spaces. Highly recommend!
Rebecca Jo
Rebecca Jo, 4-night trip
10/10 Exceptional
10 Apr 2025
Stay was one of the best I've had, anywhere. I was in town for surgery and aside from everything being so well maintained, rooms virtually spotless, the deep, clawfoot tub was GREAT! Waterfall showers in such a large space was
Todd M
Todd M, 1-night trip
10/10 Exceptional
18 Mar 2025
Beautiful classy hotel
Beautiful & classy hotel. Staff are wonderful. I felt very pampered. Oh, and the bed was soooo nice.
Allan
Allan, 2-night trip
10/10 Exceptional
4 Mar 2025
Amazing
Everyone was amazing, from the front desk down to the valet service! I thoroughly enjoyed my stay.
Rashawnda
Rashawnda, 2-night trip
10/10 Exceptional
18 Mar 2025
Exceptionally, Luxurious and Comforting Stay!!
Fidelity offered exceptional service, I.e., top-notch customer service, cleanliness, valet, room, and all! Everything was above and beyond—exceptional staff! Definitely will visit for future visits in the area, and will recommend! Total comfort, plus located in walking distance of restaurants and local entertainment!
Yolanda
Yolanda, 2-night trip
10/10 Exceptional
20 Mar 2025
Highly recommend
Super friendly. Close to arena.
Lance
Lance, 1-night trip
8/10 Very good
8 Apr 2025
Great location, Tiny room
Perfect location, loved the decor. The room was very small and compact for a king bed. Definitely looked bigger in the pictures. Lights above the sink mirror went out after the first night. You have to call for ice or go to the front desk for it. I do think the stay was slightly overpriced, but the service was great and everyone was friendly.
Olivia
Olivia, 4-night trip
10/10 Exceptional
10 Apr 2025
So everything was top notch. The pay at property service fees per guest, not included in the booking were high but in this case we got exactly what we payed for. Everything i encountered during my stay was perfect or as close to perfect as one could have expected. Check in was swift and efficient, the rooms were as promised, pretty flawless. Beds were super comfortable, the huge waterfall shower, (about as big as my home bathroom, the claw foot tub in my room was over the top, in the best way! Because of my
Jean-Marie C
Jean-Marie C, 2-night trip
8/10 Very good
21 Feb 2025
So close…
Beautiful hotel, lovely employees. But there was a blinking light from either the fire or carbon monoxide detectors that kept me awake. There was also the loud sound of what seemed to be a tea kettle all night long, it must have been the water pipes. These are the only two complaints I have, everything else was top notch but unfortunately, because I’m a light sleeper, these two things kept me awake all night long. Also, they charged $75 for parking from 11:30pm to 10am.
PS- the water pressure in the shower was AMAZING No wonder the pipes kept singing