CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267
What's nearby
Cambrai Cathedral - 4 min drive
Musée de Cambrai - 5 min drive
Fine Arts Museum Cambrai - 5 min drive
Aristide-Briand Square - 5 min drive
Abbaye de Vaucelles - 11 min drive
Getting around
Lille (LIL-Lesquin) - 52 min drive
Roissy - Charles de Gaulle Airport (CDG) - 93 min drive
Cambrai Station - 9 min drive
Wambaix Station - 10 min drive
Cattenières Station - 13 min drive
Restaurants
McDonald's - 4 min drive
KFC - 6 min walk
L'Excentric'Café - 4 min drive
Mix Bar - 5 min walk
Le Garage Café - 5 min drive
About this property
Zenia Hotel & Spa
When visiting Proville, Zenia Hotel & Spa is a great choice to consider. Guests can indulge in massages at the spa, and French cuisine is served at ZENIA HOTEL, which is open for lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this Art Deco hotel. Fellow travellers say great things about the helpful staff.
Languages
English, French
At a glance
Hotel size
47 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 5:00 PM; check-in end time: 9:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM-10 PM on Saturday, 8 AM-1 PM and 4-10 PM on Sunday. Check-in hours are 3-9 PM on Saturday.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) on weekend mornings 8:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Pool table
Golfing nearby
Working away
Meeting room
Conference centre (3767 square feet of space)
Services
Front desk (limited hours)
Free newspapers in reception
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Shopping centre on-site
Full-service spa
3 hot tubs
Sauna
Steam room
Banquet hall
Art Deco architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
24-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZENIA HOTEL. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
ZENIA HOTEL – This restaurant specialises in French cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 5.50 for children
Renovations and closures
The following facilities or services will be unavailable from December 9 2024 to January 31 2025 (dates subject to change):
Dining venue(s)
Sauna
Spa
Spa/Beauty services
Hot tub
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 5:00 PM to 9:00 PM
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Zenia Hotel Spa
Zenia Hotel Proville
Zenia Proville
Zenia Hotel Spa
Zenia Hotel & Spa Hotel
Zenia Hotel & Spa Proville
Zenia Hotel & Spa Hotel Proville
Frequently asked questions
Does Zenia Hotel & Spa offer free cancellation for a full refund?
Yes, Zenia Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Zenia Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 5:00 PM to 9:00 PM. The swimming pool will be unavailable from December 9 2024 to January 31 2025 (dates subject to change).
Are pets allowed at Zenia Hotel & Spa?
Yes, pets are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Zenia Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Zenia Hotel & Spa?
Check-in start time: 5:00 PM; check-in end time: 9:00 PM. Check-out time is 11:30 AM. Express check-out is available.
What is there to do at Zenia Hotel & Spa and nearby?
Zenia Hotel & Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Zenia Hotel & Spa?
Yes, ZENIA HOTEL offers French cuisine. The dining venue will be unavailable from 9 December 2024 to 31 January 2025 (dates subject to change).
Zenia Hotel & Spa Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
11 Aug 2024
Allan
Allan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jul 2024
Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours.
James
James, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Jun 2024
No service all day and night
rafael
rafael, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2023
Lovely hotel to relax
Lovely hotel & staff
Kevin
Kevin, 11-night trip
Verified Hotels.com guest review
8/10 Very good
20 May 2023
Unusual Location
It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
30 Oct 2022
Marc
Marc, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2022
A great overnight stay.
Very welcoming & efficient staff. A good sized room & shower room. A large comfortable bed. The swimming pool & sauna area is very nice. There’s a nice restaurant at the hotel & a Chinese restaurant next door.
Jacqueline
Jacqueline, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Apr 2022
pierre
pierre, 1-night trip
Verified Expedia guest review
2/10 Poor
17 Dec 2024
Remboursez-moi
Très deçu nous demandon un remboursement
Charles
Charles, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Dec 2024
Yohann
Yohann, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Frédéric
Frédéric, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Nov 2024
Salle de bain en piteux état, petit déjeuner de piètre qualité. Pour la salle de sport ne comptez pas trop sur les équipements. Néanmoins très bon accueil et calme. Je ne reviendrai pas.
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 Nov 2024
pas une très bonne bonne experience.Mais la personne a qui j'ai remis les clefs ce matin est au courant.
fredrick
fredrick, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 Nov 2024
Sébastien
Sébastien, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Bien
Olivier
Olivier, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
1 Nov 2024
Rachid
Rachid, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 Oct 2024
xuemin
xuemin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Abdellah
Abdellah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Accueil très chaleureux, spa avec piscine très sympa et zen. Chambre très confortable. Je recommande
Stéphanie
Stéphanie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Philippe
Philippe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Très bien
Personnel accueillant, reposant et agréable
Camille
Camille, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
Ce qui m’a le plus marqué la serveuse du restaurant Florine qui toujours en mouvement en salle reste toujours à l’écoute des clients et intervient rapidement , bravo ne changez rien ( tous les établissements devraient avoir une Florine)