8/10 Very good
Very friendly staff. Room clean and comfortable.
kylie
kylie, 3-night trip
Hanoi Shining House
Hotel within easy reach of Hoan Kiem Lake
Hanoi Shining House puts you in a great location, within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Free perks include WiFi and continental breakfast daily between 7:00 AM and 9:30 AM. Also, West Lake and Hanoi Opera House are a short five-minute drive away.
Very good
Popular amenities
- Free Wi-Fi
- 24/7 front desk
Main amenities (6)
- Daily housekeeping
- 24-hour front desk
- Concierge services
- Luggage storage
- Tour/ticket assistance
- Locker space
Feel at home (5)
- Separate sitting area
- Daily housekeeping
- Cable TV service
- Free toiletries
- Hairdryer
£50
includes taxes & fees
20 Jan - 21 Jan 2026
Room options
Check availability for these dates
Showing 4 of 4 rooms
Junior Double or Twin Room, Courtyard View
Highlights
Separate sitting area
LCD TV
Fan
Day bed
Hairdryer
Cable channels
Desk
Daily housekeeping
- Sleeps 3
- 1 Queen Bed OR 2 Single Beds
Deluxe Double or Twin Room, Courtyard View
Very good
Highlights
Separate sitting area
Air conditioning
LCD TV
Fan
Day bed
Rainfall showerhead
Hairdryer
Cable channels
- 30 sq m
- Sleeps 3
- 1 Queen Bed OR 2 Single Beds
Deluxe Triple Room, Courtyard View
Highlights
Separate sitting area
LCD TV
Fan
Hairdryer
Cable channels
Desk
Daily housekeeping
- Sleeps 3
- 1 Queen Bed and 1 Single Bed OR 3 Single Beds
Family Room, Courtyard View
Highlights
Separate sitting area
LCD TV
Fan
Hairdryer
Cable channels
Desk
Daily housekeeping
- Sleeps 4
- 2 Queen Beds
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About the area
Lane 12 Gam Cau street, Hoan Kiem, Hanoi, Hanoi, 100000
About this property
Hanoi Shining House
Hanoi Shining House puts you in a great location, within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Free perks include WiFi and continental breakfast daily between 7:00 AM and 9:30 AM. Also, West Lake and Hanoi Opera House are a short five-minute drive away.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Hanoi Shining House Reviews
Very good
8.8
Cleanliness
6.6
Amenities
8.6
Staff & service
7.0
Eco-friendliness
8.2
Property conditions & facilities
What guests liked
- Breakfast was wonderful, with a buffet and staff offering to cook items to order. (3 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Staff was very helpful
Kenneth Mitchell
Kenneth Mitchell, 3-night trip
10/10 Exceptional
Great
Excellent i all the ways. Great location, amazing staff (both receptionists, chef and maid). Couldn't be happier with a hotel!
Bendik
Bendik, 6-night trip
10/10 Exceptional
The staff is friendly. Easy and fast check-in. Lots of food outlets and also went to the night market. Very convenient.
Hoi Loon
Hoi Loon, 1-night trip
8/10 Very good
hanoi
the buffet breakfast was wonderful and staff were amazing..only thing lacking was getting a regular room instead of the one we got due to some broken window but it was still a good size room and comfy .
josie
josie, 2-night trip
8/10 Very good
The place is stuck in a side street. Very busy during the day and a lot of noise. The car from the airport had to park on another street and we walked to the hotel. The walls of the hotel perhaps thin so the first night I woke from everyone walking around or moving. Staff very friendly and nice. Not too far from main places and very affordable.
Yakov
Yakov, 2-night trip
6/10 Good
The room is large and apparently clean, and they have cans of soda and beer in the fridge for you. They also serve breakfast and everyone seems to enjoy the free food. They will offer to cook some breakfast items for you as well as providing some food choices. The hotel is located in an "alley" which makes it impossible for Grab drivers to drive to your door. You'll need to go to a nearby pickup point on a nearby street. I had bad experiences asking staff for neighborhood directions. Although they would dispute it, I was given faulty directions twice, the second time cost me a lot of time when I was trying to deal with a time-sensitive issue. Also, at one point my air conditioner broke and it spewed a lot of dirty water onto the floor and onto one of the beds in my room. They fixed the air conditioner but they did not remove the mattress onto which water had flooded from the air conditioner. I did not appreciate that. I emailed the owner who seemed to make excuses for her staff (there were other issues) and I wound up so upset that I just stopped talking to anyone who worked at the hotel. I did not appreciate what I perceived to be the owner's negative attitude. My current hotel is less expensive and much better and much closer to the Old Quarter. My perception is that if you email the hotel with a problem (the owner), you'll get negative replies back. So I can't recommend this place. I am sorry I stayed there and I had a MISERABLE experience.
Daniel
Daniel, 15-night trip
2/10 Poor
We stayed for 4 nights but only one night in thr room promised. Our room appeared to be a staff roo. With terrible beds and furniture. Other peoples property were kept in the drawers and closet including drug paraphernalia bag including crystal flakes in a a tiny ziplick bag which we handed into the host immediately after finding it. There were two doors to the room the main door was frosted glass which let in light from the hallway at night. The other doir was blocked by an old desk on our side. It led to a different stairwell.. We asked to change rooms everyday but did not until our last night. One of the hosts refused to help us. Our last night was lovely. It took 5 days for my back to stop hurting from the very bad mattress. We enjoyed Hanoi very much but the hotel stay ruined the trip. I hope the other 2 rooms on our floor enjoyed their stay. We didn't.
Jeffrey
Jeffrey, 4-night trip
10/10 Exceptional
Es war eine sehr herzliche Begrüßung und uns wurde eine tolle Reise nach Nieh Binh und in die Halong-Bucht zusammengestellt. Das Frühstück war toll mit Eiern nach Wunsch sowie kleinem Büffet mit frischem Obst und anderen Kleinigkeiten. Wir waren sehr zufrieden und haben zum Ende unserer Rundreise auch nochmal eine Nacht gebucht.
Michael Thomas
Michael Thomas, 3-night trip
8/10 Very good
ótimo custo benefício
A equipe é incrivelmente cordial e a localização é excelente.
O quarto que fiquei era antigo, então não estava de acordo com as fotos. Mas estava bem limpo.
A unica coisa que dificultou um pouco foi a internet que estava instável, mas me informaram que estão trabalhando para resolver isso.
De uma forma geral foi tudo muito bem, com ótimo custo benefício.
Verified traveller
2-night trip
10/10 Exceptional
Sandra
Sandra, 3-night trip
10/10 Exceptional
Rosalie
Rosalie, 3-night trip
10/10 Exceptional
Joel
Joel, 2-night trip