The only reason we picked this hotel was its spa and pool area. When we got to the town, there was a huge festival going on, which at first was cool! Then we found out that because the hotel is in the middle of the city (great location), we can't get to it, all streets are blocked. Receptionists do not speak any English, the only person that does is a busy waiter. Spa as well as pool were closed, and couldn't use it the next day, not sure what the reason was. They told me it doesn't open till 4pm but as we were checking out there were people in the pool, highly disappointed! The room itself was good, with pretty comfortable bed, and it had a Coffee maker in the room!!!! Not many hotels do.