Hilton Windhoek

Photo gallery for Hilton Windhoek

Primary image
Outdoor pool
Outdoor pool
Terrace/patio
Pillow-top beds, minibar, in-room safe, desk

Overview of Hilton Windhoek

Hilton Windhoek

5.0 star property
Luxury hotel in Windhoek with 5 bars/lounges and spa

8.6/10 Fabulous

619 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £88
Price available on 21/8/2022
Map
Rev. Michael Scott St., Windhoek
Main amenities
  • Daily housekeeping
  • Restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • In-room childcare
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Windhoek

Getting around

  • Windhoek (ERS-Eros) - 15 min drive
  • Windhoek (WDH-Hosea Kutako) - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hilton Windhoek

5-star luxury hotel in the business district
Take advantage of a round-trip airport shuttle, a rooftop terrace and shopping on site at Hilton Windhoek. Indulge in a manicure/pedicure, a facial and a massage at Breeze, the on-site spa. Be sure to enjoy a meal at Ekipa, the on-site restaurant. In addition to dry cleaning/laundry services and 5 bars, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and an area shuttle
  • Wedding services, luggage storage and a porter/bellboy
  • A 24-hour front desk, tour/ticket information and express check-in
  • Guest reviews speak highly of the location
Room features
All 150 rooms boast comforts, such as 24-hour room service and pillow menu, in addition to thoughtful touches, such as laptop-compatible safes and Laptop workspace. Guest reviews highly rate the size rooms at the property.
Extra amenities include:
  • Childcare services, free infant beds and free extra beds
  • Bathrooms with separate baths/showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Afrikaans, English, French, German, Italian, Portuguese, Russian, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (NAD 60 per night)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Piano
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Afrikaans
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Breeze has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Ekipa – This restaurant serves breakfast, lunch and dinner.
Kalabar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Centrum – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Skybar – Overlooking the pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of NAD 285 per person (approximately)
  • Airport shuttle service is offered for an extra charge of NAD 385 per vehicle (one-way. Maximum occupancy 1)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 18 2022 to August 31 2022 (dates subject to change):
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 6 costs NAD 0 (one-way)

Parking

  • Self-parking costs NAD 60 per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Windhoek
Hilton Windhoek
Windhoek Hilton
Hilton Windhoek Hotel Windhoek
Hilton Windhoek Hotel
Hilton Windhoek Hotel
Hilton Windhoek Windhoek
Hilton Windhoek Hotel Windhoek

Frequently asked questions

Does Hilton Windhoek offer free cancellation for a full refund?
Yes, Hilton Windhoek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Windhoek?
As of 18 Aug 2022, prices found for a 1-night stay for 2 adults at Hilton Windhoek on 21 Aug 2022 start from £88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Windhoek?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Windhoek?
Yes, there's an outdoor pool. The swimming pool will be unavailable from July 18 2022 to August 31 2022 (dates subject to change).
Are pets allowed at Hilton Windhoek?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Windhoek?
Yes. Self-parking costs NAD 60 per night.
Is an airport shuttle service offered by Hilton Windhoek?
Yes, an airport shuttle is available. The charge is NAD 385 per vehicle one-way.
What are the check-in and check-out times at Hilton Windhoek?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Hilton Windhoek?
No, this hotel doesn't have a casino, but Kalahari Sands Casino (20-min drive) is nearby.
What is there to do at Hilton Windhoek and nearby?
Have fun with nearby activities such as skydiving and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hilton Windhoek also has 5 bars and a 24-hour fitness centre.
Are there restaurants at or near Hilton Windhoek?
Yes, Ekipa offers pool views. Nearby restaurants include Sicilia (5-min walk), The Weinberg Craft Kitchen (6-min walk) and Cramer's Ice Cream (6-min walk).
What's the area around Hilton Windhoek like?
Hilton Windhoek is in the heart of Windhoek, a short 5-minute walk from Alte Feste and 7 minutes' walk from Zoo Park. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.5/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

7.9/10

Eco-friendliness

4/10 Fair

Very disappointing.
We booked the Windhoek Hilton at the end of 17 days driving around Namibia. The reason for the choice - the facilities. We had been looking forward to roof top swims, long steams and some spa time. What a disappointment to find that the pool and the wellness centre were closed. I’m sure the refurbishment was needed, but I think it very unfair that we were not informed beforehand. This work was obviously organised months ago, plenty of time to inform guests of the issue. We had a cold room - apparently some rooms could only be cooled, others warmed. Namibia was 2 degrees that morning, cooling was not required! We were moved to a ‘warming’ room but the toilet door would not stay closed (10 cm gap), neither would the shower door – causing a wet floor, followed rapidly by a slip, a bruised toe and a sore back! Having dietary requirements meant we emailed several weeks ahead and were told they would not be a problem – 2 vegans, one with a gluten intolerance. Not a problem? What a joke! It took 4 visits from room service and a trip to the kitchen just to get milk for tea/coffee. Despite promises, gluten free bread/pastries did not appear. The head chef was very helpful, but our second evening another chef who, I think, had never met a vegan, gave us a meal I could have bettered when I was 12. The only veg. on offer was the same as those for breakfast! The staff were lovely. The organisation behind them, amateurish.
Gregory, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great hotel
min, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Windhoek
This hotel is great for stay in Widhoek. We were very satisfy with staff, room and services provided.
Monika, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

One of the best Hotels in Windhoek - but still room for improvement for facilities like the pool and the selection of resturants.
Teit, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Great stay. Good location, friendly staff, value for mobey. Beautiful sunset views from sky bar.
Frank, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff. Amazingly helpful staff. Enjoyed the breakfast.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Great breakfast. Staff so willing to help. Great location in the city center.
Gary, 1-night trip
Verified Hotels.com guest review

6/10 Good

3-night business trip
Verified Hotels.com guest review

4/10 Fair

Vlatko, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tage, 1-night trip
Verified Hotels.com guest review