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Hanoi Emotion Hotel

3.0 star property
Central hotel with restaurant, connected to the convention centre, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Emotion Hotel

Breakfast, lunch and dinner served
Exterior
Front of property
Lobby lounge
Triple Room City View | Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Free parking
    Free parking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Fitness centre
  • Room service
  • Business centre
  • 24-hour front desk
  • Car hire on-site
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is £69
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Cozy Window Room

Minibar, in-room safe, soundproofing, iron/ironing board

Cozy Window Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Triple Room City View

Triple Room City View | Minibar, in-room safe, soundproofing, iron/ironing board

Triple Room City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Electric kettle
  • 38 sq m
  • City view
  • Sleeps 4
  • 3 Large Single Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Lobby lounge

Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Electric kettle
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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includes taxes & fees
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About the area

Map
26-28 Hang Bot Street, Dong Da District, Hanoi

What's nearby

  • Temple of Literature - 4 min walk - 0.4 km
  • Ho Chi Minh Mausoleum - 11 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 3 min drive - 2.4 km
  • Hoan Kiem Lake - 4 min drive - 2.7 km
  • Hanoi Old Town Night Market - 4 min drive - 2.8 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Long Bien Station - 4 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Railway Station - 16 min walk

Restaurants

  • ‪Cafe Trang - ‬5 min walk
  • ‪Quán Chè Cát Thành - Cát Linh - ‬2 min walk
  • ‪Ren - ‬4 min walk
  • ‪Mỳ Tim 45 Ngõ Hàng Bột - ‬1 min walk
  • ‪Phở Thìn - ‬3 min walk

About this property

Hanoi Emotion Hotel

Hanoi Emotion Hotel features a rooftop terrace and puts you within a 15-minute walk of Ho Chi Minh Mausoleum. Guests can visit the fitness centre for a workout or grab a bite to eat at Emotion, which serves breakfast, lunch and dinner. Also, Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are a short five-minute drive away.

Languages

English, French, Japanese, Vietnamese

At a glance

Hotel size

  • 38 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Mosquito nets
  • Fitness centre
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Emotion – This restaurant serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Emotion Hanoi Hotel
Hanoi Emotion Hotel Hotel
Emotion Hotel Hanoi
Hanoi Emotion
Hanoi Emotion Hotel
Hotel Emotion
Hotel Emotion Hanoi
Hotel Hanoi Emotion
Hanoi Emotion Hotel Hanoi
Hanoi Emotion Hotel Hotel Hanoi

Frequently asked questions

Are pets allowed at Hanoi Emotion Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Emotion Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hanoi Emotion Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hanoi Emotion Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hanoi Emotion Hotel?
Yes, there's an on-site restaurant, Emotion.
What's the area around Hanoi Emotion Hotel like?
Hanoi Emotion Hotel is in Dong Da, a short 11-minute walk from Ho Chi Minh Mausoleum and 4 minutes' walk from Temple of Literature.

Hanoi Emotion Hotel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Fair

The photos shown in the web were photo-edited. it is not the same. The location was not conveniently situated. It was in a dark alley and we have a fear when walking back to the hotel in one of the nights. Leah Silk Hotel was so much better than this and cheaper....
Ivan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Just ok
The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it. Our bed was very hard and the shower leaked into the main bedroom,
Verified Hotels.com guest review

4/10 Fair

Bad location and roaches
The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.
7-night trip
Verified Hotels.com guest review

6/10 Good

Good Hotel,friendly staff.
Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.
Verified Hotels.com guest review

8/10 Very good

Good hotel but not the best location
very comfortable and friendly and helpful staffs
Verified Hotels.com guest review

6/10 Good

Hanoi Emotion Review
It's ok.
Verified Hotels.com guest review

8/10 Very good

nice place
calm and good place to see downtown
Verified Hotels.com guest review

6/10 Good

Ok, but not best location
Not really near anything so location was a let down for us. Especially when we arrived in the evening wanting dinner. The quality of the hotel was fine and similar to most places we stayed. All I'll say is don't trust the sales man selling trips in reception. Only because we Googled trips before we spoke to him, did we realise how much he was trying to rip us off and con us.
Verified Hotels.com guest review

8/10 Very good

Good for a short stay
Breakfast was ok, dinner could be better.
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel for price
Very pleasant stay, staff are very helpful.
Verified Hotels.com guest review

8/10 Very good

Quiet location and comfortable hotel
Good wifi and excellent staff make this a good choice if you are in Hanoi for business.Cab drivers need a bit of encouragement to find the hotel, so print off a map. Breakast was well done, staff very competent and welcoming. Also close to the Temple of Literature and within walking distance of other places to visit.
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel for price
This hotel was exceptional right from the start. We were greeted at hanoi airport by our driver who was pleasant and delivered us to the hotel, the check in people were great, gave us hot tea and snacks while we waited and gave us good advice re taxis ( only use taxi group taxis). The room is large and furnished beautifully, the bathroom is also very nice. The only downside is the hotel is located outside of the old quarter ( but this meant less noise so we were happy). Taxis to the old quarter are cheap ($5usd) or a 30 minute walk.
Verified Expedia guest review

6/10 Good

Decent Location, friendly staff, dodgy rooms
We stayed in this hotel after having to search several options in hanoi online. we wanted to be walking distance to place. The bell boy & the receptionist were very nice and helpful didnt speak english very well. The hotel manager was this older gentleman, always with a smile & fluent in english. The travel agent & booth on ground floor was useless. The guy was very cold, didnt welcome and advise us and seemed he was busy all the time on his laptop. We got into our room, unpacked and settled in only to realize that the TV had no reception and the shower in the bathroom was in a bath tub that sprayed water everywhere including the toilet that was right behind it. So after a shower the WHOLE bathroom would be wet. It was unbearable. We told this to the reception, who brought the manager. His first response was "its ok, we have a cleaner they will clean it tomorrow"... yes but we couldn't use the toilet the whole day as everything was wet... it was just poor design. They asked us to relocate to another room. We moved from fifth to 2nd floor. first thing we did was test the toilet and TV and all seemed okay until we unpacked & settled in. The water in this enclosed shower only stayed warm for 10 minutes max. Occasionally, there would be water dripping from the cieling of the bathroom next to the toilet. When we complained we were told to relocate again. We were tired of relocated so for the duration of this stay we tolerated it and took short showers.
Verified Expedia guest review

10/10 Exceptional

Amazing hotel
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Hot Spot of Hanoi Attactions
This is the third stay for me and it happen for good reasons; good hospitality, excellence services, well kept facilities and strategic location. For the first 3 days, I've explored most of the tourist hot spots such as Masjid An-Noor, West lake, East lake, Mausoleum, War Museum, Flag tower, Duon Xuan Market, Hang Da Market and many others on foot. Recommended to business traveler, competitive price for exceptional services.
Verified Hotels.com guest review

8/10 Very good

First choice for Business hotel.
Stayed there for 5 days for business trip. They offer modern facilities and their hospitality is friendly and warm despite of language barrier. I'll definitely be staying here again when I`m coming here in October for two weeks. I would love to recommend this hotel for business traveller.
Verified Hotels.com guest review

10/10 Exceptional

Comfy beds
Great sevice, friendly staff. 7th floor room was clean, new, well-kept. 3rd floor room was not so newish...really in need of a good paint. Renovations were noisy, especially 3rd floor. hopefully, after their 2 month closure it will be great. The breakfast was good, the hotel was great value for money. Athough not related to the actual hotel, they offer tours from the hotel. The City Tour we booked through hotel was not value for money...it was a waste. The Perfume Pagoda Tour was good...but, check that they know they are supposed to pick you up and return you to your hotel. As it is not in the Old Quarter, the tour companies seem to get away with not returning you to your hotel. Mind you - it is only a 20 minute walk to the Old Quarter with lots to see along the way. We will definitely book the same hotel if return to Hanoi.
Verified Hotels.com guest review

8/10 Very good

Good location, quiet street
decent hotel, off a side street to a major street, which is a plus considering that there is less noise. Pleasant staff, eager to please. Breakfast on top floor was a big plus. Clean rooms, just don't expect a spectacular view.
Verified Hotels.com guest review

10/10 Exceptional

6 nights of Pleasant Stay at Hotel Emotions
The service on arrival is excellent. When we are pick up at the airport by the hotel staff, the driver is well dress and the pte car to and from the hotel is very pleasant. They used quality car of japanese made. There was a tea and welcome fruits on arrival. The room was very pleasant and large but above all was the locations. It near most of the places of interest and and some outstanding restaurant. Rooms are well maintain and quite large especially the bathroom. The bell boy and the receptions was always there to greet all incoming guests. Restaurant on the 10th floor was also very pleasant and spacious and the waitresses and cooks are all very polite. FYI we book the SAPA and Halong package tour with hotel emotions and are very happy with the arrangement. In Halong Bay our cruise ship is large and the rooms are all very pleasant. There were a well mix of foreigners from the european and western countries. Will stay there again and book their tours to other places if we were to visit Hanoi in the future. Will definately recommend Hotel Emotions and their tour packages to all friends and relatives.
Verified Expedia guest review

10/10 Exceptional

Great Hotel!
Great service and feel just like home. Everyone smile~
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

excellent facility to the money paid
very friendly and helpful staff, excellent room facility.
Verified Hotels.com guest review

8/10 Very good

Good hotel but inadequate A/C
The only problem was that the air conditioning was not cool enough. We had to ask for a fan for the room, which greatly improved our comfort. Westerners, especially those from the northeast of the US, are not used to the intense heat.
Verified Expedia guest review

8/10 Very good

Quiet convenient backwater.
Really nice people, very nice hotel, quiet, not in the tourist maelstrom but still convenient, 2 mins from Temple of Literature but on a side street so not full of traffic. Breakfast was varied - Eastern/Western. For business travellers, the desk chair could have had a back! Very good value for money for a small, clean, hotel with extremely accommodating staff and good English.
Verified Expedia guest review