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Familotel Kaiserhof

4.0 star property
Ski-in/ski-out hotel with free ski shuttle, near Sonnalmlift

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Boating
Family Suite, 1 Bedroom, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains
Front of property
Restaurant
Indoor pool, outdoor pool, pool loungers
Nestled near Sonnalm Ski Lift, Familotel Kaiserhof offers an upscale retreat. Enjoy the scenic views from the garden or on the sun loungers by either pool. Relax with a massage at Kaiseralm spa, then savor a meal at one of two on-site restaurants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Gym
  • Laundry facilities
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free ski shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room

For families (6)

  • Children's pool
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains

Family Suite, 1 Bedroom, Balcony

Highlights

Balcony
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2017
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View | Balcony view

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

Highlights

Balcony
Private hot tub
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Renovated in 2017
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Nr 78, Berwang, Tirol, 6622

What's nearby

  • Sonnalmlift - 6 min walk - 0.6 km
  • Sonnalm Ski Lift - 6 min walk - 0.6 km
  • Ehrenberg Castle Ruins - 13 min drive - 15.4 km
  • Highline 179 - 13 min drive - 15.8 km
  • Neuschwanstein Castle - 38 min drive - 44.8 km

Getting around

  • Innsbruck (INN-Kranebitten) - 66 min drive
  • Berwang Bichlbach Station - 6 min drive
  • Bichlbach Almkopfbahn Station - 7 min drive
  • Lermoos Station - 12 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Landgasthaus Post - ‬6 min drive
  • ‪Bergbahnen Berwang - Gondelfrühstück - ‬4 min walk
  • ‪Restaurant 1928 - ‬7 min walk
  • ‪Pizzeria San Marco - ‬5 min drive
  • ‪Gasthaus Kaminstube - ‬3 min walk

About this property

Familotel Kaiserhof

Familotel Kaiserhof allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this all-inclusive hotel include an indoor pool, an outdoor pool and a bar/lounge. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage and rentals.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 85 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 8 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Food and water bowls available

Transfers

    • Airport shuttle*

Off-site

    • Free ski shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave

Travelling with children

  • Children's pool
  • Water slide
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Horse riding/hire
  • Ice skating
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Parasailing nearby
  • Sledging nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Ski equipment hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Handrails in stairwells

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle
  • Bathrobes
  • Children's dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Twin sofa bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom (not in room)
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Familotel Kaiserhof Hotel Berwang
Familien Kinderhotel Kaiserhof Berwang
Familien Kinderhotel Kaiserhof Hotel
Familien Kinderhotel Kaiserhof Hotel Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel Berwang
HELP_OUTLINE

Frequently asked questions

Does Familotel Kaiserhof offer free cancellation for a full refund?

Yes, Familotel Kaiserhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Familotel Kaiserhof?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Familotel Kaiserhof?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is an airport shuttle service offered by Familotel Kaiserhof?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Familotel Kaiserhof?

Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of EUR 50 (subject to availability).

What is there to do at Familotel Kaiserhof and nearby?

During the winter, enjoy on-site recreation such as skiing and ice skating, and return when the snow melts for horse riding. Additional recreation nearby includes game viewing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Familotel Kaiserhof also has a water slide, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Familotel Kaiserhof?

Yes, there are 2 on-site restaurants.

Does Familotel Kaiserhof have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Familotel Kaiserhof like?

Familotel Kaiserhof is a short 7-minute walk from Sonnalmlift and 6 minutes' walk from Sun-Jet.

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Familotel Kaiserhof Reviews

Reviews

9.0

Wonderful

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Beautiful stay

Great location, wonderful staff, amazing rooms and views. The staff was welcoming and had great recommendations for biking and hiking. The views were gorgeous. They had a lot of activities for children and families. I would stay here again.
1-night trip

8/10 Very good

Kurzurlaub mit Enkel

Hotel wo der Gast König ist und dies auch spürt. Es werden einem alle Wünsche erfüllt, wenn man mit dem Personal spricht. Mich hat errstauntr, dass ich einfach so ein Upgrade Zimmer bekommen habe.

8/10 Very good

Super hotel En mooi centraal gelegen

Kind vriendelijk maar voor ouderen niet storend Goede wellnes voorzieningen

10/10 Exceptional

10/10 Exceptional

10/10 Exceptional

Hub nach Neuschwanstein

Die Hotelwahl entstand eigentlich aus einer Notlage. Wir hatten uns kurzfristig für die Besichtigung der nahegelegenen (ca. 30km) Schlösser Neuschwanstein und Neuschwangau entschieden, und dieses Hotel bot beim Buchen das beste Verhältnis in Sachen Nähe, Ambiente, Ansprüchen und Preis. Der langen Rede kurzer Sinn: Das Hotel als solches ist Spitze. Wir wurden sehr freundlich empfangen. Der anschliessende Service war sehr gut und zuvorkommend. Ebenfalls gefallen hat uns das Hotelzimmer (für zwei Erwachsene mit Kind) - also eine Art Doppelzimmer mit Etagenbett für zwei Kinder. Zimmer hell, geräumig und mit traumhafter Aussicht auf die Berge. Hotel-Pool und Wellness-Angebote konnten wir infolge Zeitmangel leider nicht nutzen. Zur Lage des Hotels: Dieses befindet sich im Wintersportort Berwang im Tirol Mitten im Hochsommer ist da natürlich nicht viel los. Dies störte uns aber nicht, da wir das Hotel sowieso nur als Hub für die erwähnte Schloss-Exkursion über die Grenze genutzt hatten. Aber wenn man nach dem Aufwachen oder beim Chillen am Abend einen Ausblick auf die Berge hat, und man mal die Ruhe geniessen will, ist das trotzdem ein Aufsteller. Nun, wir können das Hotel jedem empfehlen.

8/10 Very good

prima hotel voor gezinnen met jonge kinderen

Het hotel is volledig ingesteld op gezinnen met jonge kinderen. Onze al wat oudere kinderen hebben zich echter prima vermaakt in het zwembad, maar het is echt een kinderhotel. Het hotel bood half-pension. Het ontbijt was uitstekend, maar het diner konden we niet waarderen. Het buffet voor de kinderen was zeer beperkt en vonden onze kinderen niet lekker (veel aanbod van groenten). De omgeving is schitterend. Het personeel is zeer vriendelijk.

10/10 Exceptional

familienfreundliches Hotel mit Niveau

Sehr gut geführtes 4*-Hotel, das den Spagat zwischen Kinderhotel und Wellness-Hotel meistert.

6/10 Good

In die Jahre gekommenes 4 Sterne Hotel.

Frühstück und Abendessen waren sehr ansprechend.Das Hotelpersonal war auch sehr nett. Doch für ein 4 Sterne Haus fehlte was. Die Sauerkeit lies sehr zu Wünschen übrig. 1 Tag gar kein Zimmerservice. Ein benutzes Glas stand den ganzen Aufenthalt im Zimmer. Der Clou war :" nicht 1 Blatt Toilettenpapier war im Bad." So was darf in einem 4 Sterne Hotel nicht passieren.