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Shō Hotel Penang Waterfront Convention Centre

Family-friendly hotel with outdoor pool, near Penang Bridge West End

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Shō Hotel Penang Waterfront Convention Centre features a free children's club and puts you a short five-minute drive from KOMTAR and Penang Bridge West End. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a fitness centre and a children's club are other highlights.
Excellent

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Coffee shop/cafe
  • Spa services
  • Children's club
  • Meeting rooms
  • 24-hour front desk
  • Self-serve laundry

For families (6)

  • Children's club (free)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Free self-parking
£54
includes taxes & fees
27 Sept - 28 Sept

Room options

Showing 11 of 11 rooms
A bottle of White Tea Frambozen and a shower cap on a speckled countertop.
A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.
A modern hotel room with a large bed, bedside table, lamp, and a TV mounted on the wall.
A hotel room with two beds, a small table, a TV, and a wardrobe.

Deluxe King

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
A guest room with a bed, a nightstand, and a bathroom area.
A hotel room with two beds, a flat-screen TV mounted on the wall, a small table with chairs, and a window with curtains.
A hotel room with two beds, a small table, a TV, and a suitcase on a table.
A modern hotel room with a large bed, a bedside table, a TV mounted on the wall, and a view into the bathroom.

Family Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
A bottle of White Tea Frambozen and a shower cap on a speckled countertop.
A compact hotel room with a bed, a small dining table, a microwave, and a kitchenette.
A hotel room with a bed, a desk, a sofa, and a TV.
A hotel room with a bed, a desk, a chair, a lamp, and an air conditioning unit.

Seaview Executive

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A bottle of White Tea Frambozen and a shower cap on a speckled countertop.
A modern hotel room with a large bed, a TV, a wooden side table, and a city view through the window.
A hotel room with a large bed, a sofa, a TV, and a desk.
A hotel room with a bed, a small table with a chair, a wardrobe, a desk, and a large window offering a city view.

Business Executive

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A bottle of White Tea Frambozen and a shower cap on a speckled countertop.
A modern hotel room with a wooden desk, a bed, a small table, and a chair.
A hotel room with a wooden desk, a bed, a TV, and a window with curtains.
A hotel room with a bed, a nightstand, and a lamp.

Executive Deluxe King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A bottle of White Tea Frambozen and a shower cap on a speckled countertop.
A modern hotel room with a bed, bedside table, and a wall-mounted screen displaying app icons.
A modern hotel room with a large bed, a sofa, and two bedside tables with lamps.
A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Deluxe King with Projector

Exceptional
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a speckled backsplash, a large mirror, and a countertop with a sink and vanity.
A modern hotel room with a large bed, a bedside table, a round table, and a bathroom visible through an open door.
A modern hotel room with a wooden desk, a bed, a small table, and a chair.
A hotel room with a bed, a nightstand, and a lamp.

Executive Deluxe King with Projector

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a speckled backsplash, a large mirror, and a countertop with a sink and vanity.
A hotel room with two beds, each with white linens and a single yellow pillow. There are two bedside tables with lamps, and a small nightstand between the beds.
A modern hotel room with two beds, a wooden floor, a large mirror, and a TV mounted on the wall.
A hotel room with a bed, a nightstand, and a lamp.

Premier Twin Deluxe

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
Deluxe King Room
In-room safe, soundproofing, iron/ironing board (on request), free WiFi
Interior detail
Deluxe King Room

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
Family Room
Bathroom | Shower, hair dryer, slippers, towels
Bathroom amenities | Shower, hair dryer, slippers, towels
Family Room

Family Room

  • Sleeps 5
  • 2 Double Beds
Seaview Executive Suite
In-room safe, soundproofing, iron/ironing board (on request), free WiFi
Bathroom | Shower, hair dryer, slippers, towels
Bathroom | Shower, hair dryer, slippers, towels

Seaview Executive Suite

  • Sleeps 3
  • 1 King Bed

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About the area

Map
28 Jalan Tunku Kudin, George Town, Pulau Pinang, 11700

What's nearby

  • Lotus's E-Gate - 7 min walk - 0.6 km
  • The Light City - 2 min drive - 1.6 km
  • Holy Spirit Cathedral - 3 min drive - 2.3 km
  • THE LIGHT Waterfront Penang - 3 min drive - 2.3 km
  • KOMTAR - 6 min drive - 5.8 km

Getting around

  • Penang (PEN-Penang Intl.) - 19 min drive
  • Penang Sentral - 18 min drive
  • Tasek Gelugor Station - 31 min drive

Restaurants

  • ‪Frank Laurent Coffee Roasters - ‬7 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Pizza Hut - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪鹤屋 Tsuruya Japanese Restaurant - ‬12 min walk

About this property

Shō Hotel Penang Waterfront Convention Centre

  • Shō Hotel Penang Waterfront Convention Centre features a free children's club and puts you a short five-minute drive from KOMTAR and Penang Bridge West End. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a fitness centre and a children's club are other highlights.

At a glance

Hotel size

    • 199 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Coffee shop

Travelling with children

  • Free children's club

Working away

  • Meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Spa services

Accessibility

  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

Room amenities

Home comfort

  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MYR 30 per person

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is there a pool at Shō Hotel Penang Waterfront Convention Centre?

Yes, there's an outdoor pool.

Are pets allowed at Shō Hotel Penang Waterfront Convention Centre?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shō Hotel Penang Waterfront Convention Centre?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Shō Hotel Penang Waterfront Convention Centre?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Shō Hotel Penang Waterfront Convention Centre and nearby?

Shō Hotel Penang Waterfront Convention Centre has an outdoor pool and a fitness centre, as well as spa services.

Are there restaurants at or near Shō Hotel Penang Waterfront Convention Centre?

Yes, there's an on-site restaurant.

What's the area around Shō Hotel Penang Waterfront Convention Centre like?

Shō Hotel Penang Waterfront Convention Centre puts you in the heart of George Town. Popular attractions include KOMTAR, which is 5 minutes away by car.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Shō Hotel Penang Waterfront Convention Centre Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Verified review

10/10 Exceptional

Excellent stay for 3 nights.. good amenities and clean.
Verified review

10/10 Exceptional

So cozy here especially the lobby & cafe area. The room was spacious!! Perfect for family trip
Verified review

10/10 Exceptional

Room is spacious FO is very helpful and polite ， I will be back during Lunar New Year
Verified review

10/10 Exceptional

From check‑in to check‑out, the service was warm, attentive, and efficient. Staff greeted us politely, responded quickly to requests, and made us feel genuinely welcome throughout our stay. The atmosphere was incredibly cozy and elegant—quiet, clean, and tastefully decorated, creating a perfect relaxing vibe. The lobby and common areas felt sophisticated yet comfortable, and the overall environment was peaceful and pleasant. Every detail showed great care for guests. We had a wonderful experience and would absolutely stay here again. Highly recommended for anyone looking for great service and a lovely atmosphere!
Verified review

10/10 Exceptional

I rate full stars for everything! Love their lobby and cafe environment which is really suitable for us to relax ,slow down while enjoying their fresh brewed coffee❤️ Spacious room with reasonable price ~24 hours front desk service provided ,and location that not too far from town which is attract me the most. Will definitely be my first choice when travel to Penang !
Verified review

10/10 Exceptional

New hotel. Very big & spacious room. Very suitable for family Love their cafe + co-working space Few minute distance from penang first bridge.
Verified review

10/10 Exceptional

Definitely will be staying here for next round. Worth of money and nice place.
Verified review

8/10 Very good

Overall i had a pleasant stay at this hotel.
Verified review

10/10 Exceptional

Spacious and new rooms with a modern design. Excellent value for money. I like the lobby vibe and the complimentary drink vouchers perfect for redeeming cocktails and freshly brewed coffee!
Verified review

10/10 Exceptional

NEW HOTEL! Hipster mood!
Verified review

10/10 Exceptional

Good
Verified review

10/10 Exceptional

This was my second time staying at this hotel, and I’m happy to see they’ve added several new facilities since my last visit. The new amenities include a gym (with a giant treadmill!), a kids’ club, yoga sessions, and a self-service laundry area, which make the stay even more convenient and family-friendly. One of their biggest highlights is the complimentary freshly brewed coffee — definitely a plus point! The hotel is located about 10 minutes away from the town center and the airport, which makes it very convenient and easy to travel around Penang Island. They don’t serve free buffet breakfast!
Verified review

2/10 Poor

My stay was disappointing because several basic amenities and services did not meet the standard I would expect from a hotel. There were no complimentary coffee or tea-making facilities in the room, which is a basic convenience provided by most hotels. In addition, breakfast only starts at 8:00 AM, which is far too late for business travellers who often need to leave early for meetings or work commitments. The hotel's location is also quite inconvenient, as it is far from restaurants, shops, and other essential amenities, making it difficult for guests to access basic services. Another issue was the low water pressure in the shower, which affected the overall comfort of the stay. Overall, the experience did not meet my expectations. The hotel falls short in providing several basic necessities that are commonly available at other hotels. I hope these issues can be addressed to improve the experience for future guests.
Verified review

6/10 Good

Bathroom lock for Room 1032 is not aligned properly, making it hard to lock the bathroom door. And the almost transparent glass panel is quite visible from outside of the bathroom when someone is bathing.
Verified review

4/10 Fair

スタッフの雰囲気はとても良かったです。ただ4人で泊まったのにバスタオルが1枚しか交換してなかったりトイレットペーパーの補充が無かったらり部屋の電話が壊れててフロントに電話が通じなくて不便でした。
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

6/10 Good

Verified review

6/10 Good