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Sonesta Hotel Cartagena

4.0 star property
Cartagena beach hotel with 2 restaurants, 24-hour fitness

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Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, pool loungers
Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Reception
Front of property
Standard Twin Room, 2 Double Beds | Room amenity
In the vibrant neighborhood of La Boquilla, Sonesta Hotel Cartagena offers an upscale retreat with a free breakfast buffet, 2 poolside bars, and a rejuvenating sauna. Enjoy shopping on site or relax in the garden while connecting to in-room WiFi. With outdoor tennis courts and multiple pools with sun loungers, this hotel has left previous guests praising its helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 poolside bars
  • 2 bars/lounges
  • 3 outdoor pools
  • 24-hour fitness centre
  • Outdoor tennis court
  • Children's pool
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is £95
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Double Beds

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

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About the area

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002

What's nearby

  • La Boquilla Beach - 7 min walk
  • Las Americas International Convention Center - 16 min walk
  • Walls of Cartagena - 11 min drive
  • Clock Tower - 13 min drive
  • Cartagena de Indias Convention Center - 13 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Presto - ‬11 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk

About this property

Sonesta Hotel Cartagena

Sonesta Hotel Cartagena is a great choice for your beach stay in Cartagena. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre and an outdoor tennis court. Restaurante Palenke, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights include 2 poolside bars, a children's pool and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Lifeguard on-site

What to do

  • Tennis
  • Beach access

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (2293 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 3 outdoor pools
  • Outdoor tennis court
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Palenke – This restaurant serves breakfast, lunch and dinner.
Restaurante Enso – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 40 per room (return)
  • Late checkout can be arranged for an extra charge of COP 450000

Children & extra beds

  • Rollaway beds are available for COP 90000.0 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

Also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does Sonesta Hotel Cartagena offer free cancellation for a full refund?

Yes, Sonesta Hotel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sonesta Hotel Cartagena?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9 AM to 8 PM.

Are pets allowed at Sonesta Hotel Cartagena?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sonesta Hotel Cartagena?

Yes, there's free self parking.

Is an airport shuttle service offered by Sonesta Hotel Cartagena?

Yes, an airport shuttle is available. The charge is COP 40 per room return.

What are the check-in and check-out times at Sonesta Hotel Cartagena?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of COP 450000. Contactless social distancing and check-out are available.

Is there an on-site casino at Sonesta Hotel Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min drive) is nearby.

What is there to do at Sonesta Hotel Cartagena and nearby?

Practise your swing on the tennis courts. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 2 bars. Sonesta Hotel Cartagena also has a 24-hour fitness centre and a garden.

Are there restaurants at or near Sonesta Hotel Cartagena?

Yes, there are 2 on-site restaurants.

Does Sonesta Hotel Cartagena have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sonesta Hotel Cartagena like?

Sonesta Hotel Cartagena is a short 7-minute walk from La Boquilla Beach and 16 minutes' walk from Las Americas International Convention Center.

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Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Good Time in Cartenga
Staff was kind and helpful! Beach and pools were awesome
3-night trip

10/10 Exceptional

Great stay
We had a great experience. The staff was very friendly and proactive. The room was super clean, breakfast buffet had great options.
Amanda, 4-night trip

10/10 Exceptional

Awesome hotel !! Very clean
This hotel was amazing. Very clean and the host was very attentive. Awesome experience there .
Eric, 1-night trip

10/10 Exceptional

Beautiful hotel by the beach.
Joseph, 2-night trip

10/10 Exceptional

Excellent hotel
It's an excellent hotel.
Bengt, 3-night trip

6/10 Good

Boring area
Most staf speak no english, hotel ok in a boring area
Jane, 4-night trip

10/10 Exceptional

Everything was good, recommended hotel :)
JULIANA, 3-night trip

10/10 Exceptional

Excellent staff very tentative to all our needs.
Barbara, 3-night trip

10/10 Exceptional

Love the property. Margarita from experience was great with my excursions.
deandra, 4-night trip

10/10 Exceptional

Amazing hotel, excellent service
Amparo, 2-night trip

10/10 Exceptional

Beach resort getaway, restaurant limited
Hotel was very nice. Excellent pools (3) and very close to the beach. Balcony views were great. Breakfast buffet was excellent with lots of options and small variations each day. The restaurant, however, for lunch and dinner was very limited with its option. I did not have a car and did not want to taxi/Uber into town each night so i was stuck eating at the resort restaurant. Restaurant menu is only in Spanish, should be in both Spanish and English (many international travelers). I have basic Spanish skills so i kind of knew what i was ordering, but did not know completely. Staff at resort was very friendly.
Kevin, 4-night trip

8/10 Very good

Overall good for the buck.
Ulises, 2-night trip

8/10 Very good

Sonesta is a favorite of ours. We go quite often due to its beach access, multiple pools and frendly staff. Very comfortable and relaxed atmosphere.
Benjamin, 2-night trip

10/10 Exceptional

Excellent staff.
David, 7-night trip

10/10 Exceptional

Excellent service. Excellent staff. Excellent facility conditions. Excellent food. Amazing place highly recommend it
Willber, 3-night trip

8/10 Very good

Beach area is not safe
Walter, 1-night trip

10/10 Exceptional

I had such a great time at SONESTA! My family also had a great time as well. I will be returning for a third time
Sade, 4-night trip

10/10 Exceptional

As a person with a disability in a motorized wheelchair this hotel and staff went above and beyond service
Christopher, 7-night trip

10/10 Exceptional

The location is excellent, good area, the staff is very friendly.
Cesar, 3-night trip

2/10 Poor

Not happy with my stay
Rommel, 2-night trip

10/10 Exceptional

Super agradable
glenda, 3-night trip

8/10 Very good

Already spoke to you / stolen
Security should not be asking where you are going and asked to see your bracelets after you have conversed with them day before Also I left an item hung up in The room and it could not be found the next day
Gabriel, 2-night trip

8/10 Very good

The rooms are clean
CLAUDIA, 1-night trip

8/10 Very good

Great staff
Leisa, 2-night trip

10/10 Exceptional

Great service
Glenda, 8-night trip