C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
What's nearby
Playa de Palma - 9 min walk - 0.8 km
El Arenal Beach - 17 min walk - 1.5 km
Aqualand El Arenal - 5 min drive - 3.0 km
Palma Aquarium - 5 min drive - 5.4 km
Platja de Can Pastilla - 12 min drive - 6.5 km
Getting around
Palma de Mallorca (PMI) - 13 min drive
Palma de Mallorca Son Fuster Station - 18 min drive
Marratxi Poligon Station - 19 min drive
Marratxi Pont d Inca Nou Station - 20 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Megapark - 10 min walk
Bierkönig - 12 min walk
Levita Cafe - 9 min walk
Bamboleo - 12 min walk
Balneario 6 - 13 min walk
About this property
Grupotel Playa de Palma Suites & Spa
Located just 4.8 mi (7.7 km) from the airport, Grupotel Playa de Palma Suites & Spa offers a shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials or body treatments. Other highlights at this eco-friendly hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.
Languages
Catalan, English, German, Spanish
At a glance
Hotel size
133 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 10 per day)
Electric vehicle charging point on site
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Mini golf
What to do
Tennis lessons
Fitness classes
Pilates classes
Volleyball
Mini golf
Bike tour information
Bike shuttle
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Sailing nearby
Scuba-diving nearby
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Bike shop
Bike repair services
Bike shuttle
Electric bike charging stations
Bike cleaning
Bike storage
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 2004
Safe-deposit box at front desk
Terrace
Television in common areas
Piano
24-hour fitness centre
An outdoor pool
An indoor pool
Bike parking
Full-service spa
Hot tub
4 outdoor tennis courts
Sauna
Steam room
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Dressing gowns
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Grupotel Playa de Palma Suites & Spa. Services include hot stone massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Airport shuttle service is offered for an extra charge of EUR 25 per person
Local area shuttle service is offered for an extra charge
Parking
Self-parking costs EUR 10 per day
Pool, spa, & gym (if applicable)
Children under 17 years old are not allowed in the spa without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856
Also known as
Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca
Frequently asked questions
Does Grupotel Playa de Palma Suites & Spa offer free cancellation for a full refund?
Yes, Grupotel Playa de Palma Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Playa de Palma Suites & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Grupotel Playa de Palma Suites & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Playa de Palma Suites & Spa?
Yes. Self-parking costs EUR 10 per day. Electric car charging is available.
Is an airport shuttle service offered by Grupotel Playa de Palma Suites & Spa?
Yes, an airport shuttle is available. The charge is EUR 25 per person.
What are the check-in and check-out times at Grupotel Playa de Palma Suites & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Grupotel Playa de Palma Suites & Spa?
No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.
What is there to do at Grupotel Playa de Palma Suites & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grupotel Playa de Palma Suites & Spa also has an outdoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Grupotel Playa de Palma Suites & Spa?
Yes, there's an on-site restaurant.
Does Grupotel Playa de Palma Suites & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grupotel Playa de Palma Suites & Spa like?
Grupotel Playa de Palma Suites & Spa is a short 17-minute walk from El Arenal Beach and 9 minutes' walk from Playa de Palma.
Grupotel Playa de Palma Suites & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
2 Nov 2024
Gaynor
Gaynor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Great hotel a little walk away from the strip. Pools and spa are great. Breakfast was lovely.
Jonathan
Jonathan, 3-night trip
Verified Hotels.com guest review
8/10 Very good
13 Sept 2024
Great pools and spa, and we really enjoyed the roof bar.
Richard
Richard, 7-night romance trip
Verified Expedia guest review
8/10 Very good
13 Sept 2024
Paula
Paula, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Sept 2024
Excellent
Nice and peaceful place to stay. Well maintained hotel, spacious rooms, terrace. Great cleaning standards.
Danka
Danka, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sept 2024
Very clean and quiet rooms.Wil definitely come back...
Sebastian
Sebastian, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 Sept 2024
Phil
Phil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Fab
Such a fabulous start at this hotel, all staff without fail are there to help, breakfast is amazing a d the spa wonderful.
The seafront wasn’t for us but there are some fabulous typical Spanish restaurants in walking distance and the hotel itself has a fabulous skybar restaurant whereby we paid €26 to eat there.
Whilst the promenade was not our gig, we would definitely return to this hotel without hesitation.
Rachel
Rachel, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Great hotel
JP
JP, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Overall a great stay. Room was better than I expected, great value for the money. Fantastic facilities especially the large pools. Good food. Some staff are pleasant, however some let it down. Not sure if it’s because we didn’t speak any German at all. But some staff unfortunately came across as a bit rude and not pleasant to talk to. A few times this occurred at breakfast or dinner it felt almost as if they didn’t want to be there and didn’t want to serve us and quite frankly missing the basics of customer service such simply saying “Hello” and ensuring we feel welcome. A part from that everything else was great and I would return!!
Edwin
Edwin, 5-night trip with friends
Verified Expedia guest review
8/10 Very good
26 Aug 2024
John
John, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
Excellent all around
Angelina M
Angelina M, 3-night romance trip
Verified CheapTickets guest review
6/10 Good
17 Aug 2024
Francesca
Francesca, 5-night trip
Verified Hotels.com guest review
8/10 Very good
15 Aug 2024
Angelo
Angelo, 4-night trip
Verified Expedia guest review
8/10 Very good
9 Aug 2024
Ioan
Ioan, 5-night trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
I really enjoyed my stay. The room was spacious, had a great balcony, great beds and a great bathroom/ shower. Not only that, but the pools were the right temperature, the gym was in good condition and the breakfasts had a variety of options. Will recommend
Louis
Louis, 4-night romance trip
Verified Expedia guest review
8/10 Very good
8 Aug 2024
Deanna
Deanna, 3-night trip
Verified Expedia guest review
8/10 Very good
6 Aug 2024
Great hotel, facilities are fantastic with a choice of pools. Excellent spa too. Staff are brilliant, every one of them helpful and friendly. We only had breakfast but that was amazing, a great choice of food. My only negative is a lack of restaurants and shops close to the hotel, that said, you have the beach and the cheap shops down there. We got a taxi into and back from Palma most nights.
Nicholas Philip
Nicholas Philip, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Beautiful and clean. Short walk to beach.
Maria
Maria, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
All of the above
Michael alan
Michael alan, 14-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Very lovely place , and the stuff helpful the food it s not so good but per total vey good
Pavel
Pavel, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jul 2024
Claire
Claire, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2024
Great
Hitch with check in a tiik 45 mins to get sorted also spa pool closed for 4 daya
C
C, 9-night trip
Verified Hotels.com guest review
2/10 Poor
24 Jul 2024
Thomas
Thomas, 4-night trip
Verified Hotels.com guest review
6/10 Good
24 Jul 2024
The hotel in a nice location minutes walk from the beach and multiple restaurants. The hotel has nice facilities. Great breakfast and dinner options, I did half board. The issue I had was there was large moulding my bathroom and I asked to move rooms as I am asthmatic and it can cause serious issues, they said no and call maintenance who was shocked and let a gasp out and then proceeded to just paint over it. The air conditioning wasn’t working in my room and I had to get the reception to get it fixed again. A middle age, European server who wore glasses was so rude, she asked for what drink I wanted and as she could understand I had to repeat it the best I could so she could grasp what I was asking for, she then when over to another sever to talk poorly about me within earshot. Apart from there unfortunate event it was a good stay. I wound not come back to recommend unfortunately.