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Grupotel Playa de Palma Suites & Spa

Photo gallery for Grupotel Playa de Palma Suites & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property entrance
Down duvets, minibar, in-room safe, desk
Buffet
Lobby lounge

Overview of Grupotel Playa de Palma Suites & Spa

Grupotel Playa de Palma Suites & Spa

4.0 star property
4-star hotel in Palma de Mallorca with spa and outdoor pool

9.2/10 Superb

207 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
The price is £138
Price available on 11/4/2023
Map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

Guests rated this location 8.2/10 - Very good

Main amenities
  • 24-hour fitness centre
  • 4 outdoor tennis courts
  • Breakfast available
  • Children's pool
  • Daily housekeeping
  • Full-service spa
  • Indoor pool and outdoor pool
  • Near the beach
  • Restaurants and bar/lounge
  • Sauna
  • Self parking
  • Steam room
For families
  • Cable/satellite TV service
  • Children stay free
  • Children's pool
  • Daily housekeeping
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • Playa de Palma - 2 min drive
  • El Arenal Beach - 3 min drive
  • Paseo Maritime - 16 min drive
  • Cathedral of Santa Maria of Palma - 17 min drive
  • Plaza Espana - 21 min drive
  • Cala Mayor Beach - 23 min drive
  • Port of Palma de Mallorca - 26 min drive
  • Puerto Portals Marina - 22 min drive
  • Palma Nova Beach - 30 min drive
  • Katmandu Park - 34 min drive

Getting around

  • Palma de Mallorca (PMI) - 17 min drive
  • Marratxi Poligon Station - 13 min drive
  • Es Caülls Station - 14 min drive
  • Marratxi Station - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Megapark - 10 min walk
  • Bierkönig - 12 min walk
  • McDonald's - 13 min walk
  • Chalet Siena - 12 min walk
  • La Terraza - 7 min walk

About this property

Grupotel Playa de Palma Suites & Spa

Located only 4.6 mi (7.4 km) from the airport, Grupotel Playa de Palma Suites & Spa offers a shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, Ayurvedic treatments or manicures and pedicures. Other highlights at this upmarket hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers like the pool and helpful staff.

Languages

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 12 per day)
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Mini golf
  • Bike shuttle
  • Bike tour information
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Bike cleaning
  • Bike hire
  • Bike repair services
  • Bike shop
  • Bike shuttle
  • Bike storage
  • Concierge services
  • Dry cleaning/laundry services
  • Electric bike charging stations
  • Free newspapers in reception
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • 24-hour fitness centre
  • 3 buildings/towers
  • 4 outdoor tennis courts
  • An indoor pool
  • An outdoor pool
  • Bike parking
  • Built in 2004
  • Full-service spa
  • Hot tub
  • Piano
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Television in common areas
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Handrails in stairwells
  • Lift
  • Pool access ramp on site
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Languages

  • Catalan
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Down duvet

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grupotel Playa de Palma Suites & Spa. Services include hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
  • Airport shuttle service is offered for an extra charge of EUR 25 per person
  • Local area shuttle service is offered for an extra charge

Parking

  • Self-parking costs EUR 12 per day

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.

Also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Playa de Palma Suites & Spa offer free cancellation for a full refund?
Yes, Grupotel Playa de Palma Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grupotel Playa de Palma Suites & Spa?
As of 1 Apr 2023, prices found for a 1-night stay for 2 adults at Grupotel Playa de Palma Suites & Spa on 11 Apr 2023 start from £138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grupotel Playa de Palma Suites & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grupotel Playa de Palma Suites & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Grupotel Playa de Palma Suites & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grupotel Playa de Palma Suites & Spa?
Yes. Self-parking costs EUR 12 per day. Electric car charging is available.
Is an airport shuttle service offered by Grupotel Playa de Palma Suites & Spa?
Yes, an airport shuttle is available. The charge is EUR 25 per person.
What are the check-in and check-out times at Grupotel Playa de Palma Suites & Spa?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Grupotel Playa de Palma Suites & Spa?
No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.
What is there to do at Grupotel Playa de Palma Suites & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , pilates and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grupotel Playa de Palma Suites & Spa also has an outdoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Grupotel Playa de Palma Suites & Spa?
Yes, there's an on-site restaurant.
Does Grupotel Playa de Palma Suites & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grupotel Playa de Palma Suites & Spa like?
Grupotel Playa de Palma Suites & Spa is a short 10-minute walk from Playa de Palma and 17 minutes' walk from El Arenal Beach.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Frederic, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Surprisingly amazing at an affordable price
I just chose a hotel on our last day at the island that’s close to the airport but still in Palma. We stayed in Alcudia for a week prior to checking in Grupotel.I was surprised the hotel has a lot more than I expected - free parking, free breakfast (which was delicious with all kinds of choices), amazing spa and wellness center, very clean room and hotel and the staff are all friendly and helpful. I chose the cheapest room but was surprised to find our room had a living room, a small kitchen and all the amenities I need - tea maker, pots and complete with plates and silvers. And what a comfortable bed! Not to mention the big marble bathroom! All at a very affordable price! I just love it! Will definitely come back.
Roda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing atmosphere
Enjoyed our stay very much. Very well run hotel, clean, relaxed atmosphere, everything is big. Room, bed, balcony, pools. Only niggle would be the hot drinks in the morning, not self service and sometimes took too long to order and being brought to the table. Would definitely recommend and hope to be back soon.
Anja, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place. Have stayed before. Hygiene good and food has improved.
Russell, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pirpa, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Everything about this hotel was amazing except for the dinner service at the sky restaurant. The options were not that good, and the waitresses were very rude and seemed impatient and bothered when we asked for help. This was very upsetting considering we payed €90 for two adults and a small child. My advice if staying here is to eat breakfast at the hotel, but avoid paying for the dinner when you can get better food and better service within walking distance.
Jared, 3-night family trip
Verified Expedia guest review

4/10 Fair

The Breakfast was nice good and parking was on the street. We were first put into a room above the SPA and it was about 90 Degrees F. We drop off the bags and turn on the A/C thinking that the room would cool off in a few minutes. Only to find out the A/C was blowing off hot air from the SPA. After complaining and reaching out to a supervisor we were able to get a room relocated to a different building. I would not recommend the rooms above the SPA.
Ronaldo, 1-night family trip
Verified Expedia guest review

8/10 Very good

Very good stay
Spa far from the bedroom
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb, relaxing hotel
Superb hotel, very comfortable, spacious room, good shower, excellent service and breakfast. Much better than any other 4-star hotels I stayed in Mallorca (though I only stayed in this one in Palma - where there are more options). Location is good if you have a car (though I didn’t check the local beach, only used it to stay overnight). It’s located relatively close to the airport (8’ by car) and about 15’ to Palma.
JOAO HENRIQUE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel with great facilities
Great hotel and location. Breakfast was amazing. Service was fantastic, however, room cleaning wasn't great, they didn't change the sheets and they took away the robes and never replaced them! Loads of German tourists though... Room view was facing the road and was a bit dark but they accommodated a late check out
Mark, 4-night family trip
Verified Hotels.com guest review