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Bentota Beach by Cinnamon

4.0 star property
Lakefront hotel in Bentota with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bentota Beach by Cinnamon

Outdoor pool
Terrace/patio
Minibar, in-room safe, desk, soundproofing
Lounge
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Childcare
  • Pool
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • Airport drop-off service
  • 24-hour front desk

For families (6)

  • Babysitting services
  • Playground on-site
  • Fridge
  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Beach Access

Minibar, in-room safe, desk, soundproofing

Luxury Beach Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Bidet
Rainfall showerhead
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Sea View

Minibar, in-room safe, desk, soundproofing

Luxury Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Bidet
Rainfall showerhead
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Bidet
Rainfall showerhead
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Premium Pool Access 

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Bidet
Rainfall showerhead
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

BBQ/picnic Area

Cinnamon Bentota Beach – Signature Selection

Pool
Free parking
Free WiFi
Restaurant
8.8 out of 10, Excellent, (15)
The price is £252
includes taxes & fees
6 Jan - 7 Jan 2025
Cinnamon Bentota Beach – Signature Selection
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About the area

Map
NATIONAL HOLIDAYS RESORT, BENTOTA,, Bentota, Southern Province, 80500

What's nearby

  • Bentota Beach - 1 min walk
  • Kaluwamodara Bridge - 2 min drive
  • Induruwa Beach - 8 min drive
  • Beruwela Harbour - 8 min drive
  • Moragalla Beach - 9 min drive

Getting around

  • Aluthgama Railway Station - 4 min drive
  • Airport drop-off service

Restaurants

  • ‪Fuze - ‬1 min drive
  • ‪Amal Restaurant - ‬2 min drive
  • ‪Nebula Pier 88 Restaurant - ‬15 min walk
  • ‪Chaplon Tea Center - ‬2 min drive
  • ‪Pizza Hut - ‬2 min drive

About this property

Bentota Beach by Cinnamon

Located near a train station, Bentota Beach by Cinnamon is a great choice for a stay in Bentota. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, Ayurvedic treatments or manicures and pedicures. Other highlights include an outdoor pool, a fitness centre and a garden.

Languages

English

At a glance

Hotel size

  • 133 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Please note: Passport identification is required at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport drop-off (available on request)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Playground
  • Supervised childcare (surcharge)

What to do

  • Racquetball/squash
  • Pool table
  • Kayaking nearby

Working away

  • 24-hour business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 3 buildings/towers
  • Built in 1970
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: LKR 17445.92
  • New Year's Eve (31 December) gala dinner per adult: LKR 17445.92
  • New Year's Eve (31 December) gala dinner per child: LKR 8722.96 (from 7 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately LKR 21 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bentota Beach
Bentota Beach Hotel
Hotel Bentota Beach
Bentota Beach Hotel Sri Lanka
Bentota Beach Cinnamon Hotel
Bentota Beach Cinnamon
Bentota Beach Cinnamon Resort
Bentota By Cinnamon Bentota
Bentota Beach by Cinnamon Hotel
Bentota Beach by Cinnamon Bentota
Bentota Beach by Cinnamon Hotel Bentota

Frequently asked questions

Is there a pool at Bentota Beach by Cinnamon?
Yes, there's an outdoor pool.
Is parking offered on site at Bentota Beach by Cinnamon?
Yes, there's free self parking.
Is an airport shuttle service offered by Bentota Beach by Cinnamon?
Yes, a shuttle from the hotel to the airport is available.
What are the check-in and check-out times at Bentota Beach by Cinnamon?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Bentota Beach by Cinnamon and nearby?
Have fun during the warmer months with activities nearby such as kayaking. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bentota Beach by Cinnamon also has a fitness centre and a garden.
Are there restaurants at or near Bentota Beach by Cinnamon?
Yes, there's an on-site restaurant.
Does Bentota Beach by Cinnamon have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Bentota Beach by Cinnamon like?
Bentota Beach by Cinnamon is in the heart of Bentota, a short 1-minute walk from Bentota Beach.

Bentota Beach by Cinnamon Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Poor

Do not stay here !!! It is a awful hotel!
The hotel is one of the worst hotels we have stayed in. I have been to this hotel as a child and it was a fantastic hotel back then but now its gone down so much! The room was dirty and had a terrible smell.The room looked like it wasn't clean for years. We complained to the manager and he move us to another room and it was also very dirty and my partner showed the manager the dirty parts of the room and the manager agreed that the room is not clean. The manager said that he could upgrade us to a better room but they are fully booked and we will need to stay in the room that was dirty for one night. since it was only one night we said that its ok. The manager got housekeeping to clean the room but they didnt do a great job. The following day we were very sick ( we are still recovering ) because the aircon was full of dirt and dust and possibly bacteria. This ruined our holiday!!! We didnt get the room change till 5pm the next day even though we were promised first thing in the morning after breakfast. The food was tasteless and the breakfast was not good. We will never stay in this hotel again. It is a shame because the pool and beach areas are wonderful.
Verified Hotels.com guest review

4/10 Fair

Not worth the money
Older building and basic rooms. My reservation was for a king bed room, but only a room with three singles was offered on arrival. WiFi did not work in our wing of the hotel. Would not recommend.
Verified Orbitz guest review

4/10 Fair

Dated and grubby hotel
Hotel dated and grubby, could be great but showing its age
Verified Hotels.com guest review

10/10 Exceptional

Lives up to its standards
Very nice hotel A1the grounds were imaculat unfortunately our stay wasn't long enough would come back.
Verified Hotels.com guest review

8/10 Very good

Nice Hotel close to the beach.
House keeping was not good. reception staff were cooperative
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

The food and service was great. Need to improve on room facility and practicality especially cleanliness. Beds were old and linen was discolored.we asked for 2 double rooms one of the rooms had a third bed which unrestricted the space. One bathroom did not have a shower cubicle or shower curtain. Floors got wet after a shower.
Verified Hotels.com guest review

8/10 Very good

Not upto a 4 Star hotel service. Long delays
Check-in was delayed even though we arrived after 6.00p.m. The Staff does not pay attention to detail. The Hotel does NOT provide Tooth Brush/ Toiletry items as standard issue with room booked. One has to request and then wait 20 minutes until someone brings it, especially when the rooms are away from reception area. Also, the Restaurant capacities and service was very poor. Long delays at the MEZZ restaurant & Fire was having a private function. The in-house guests do not have convenient dining as few seats.
Verified Hotels.com guest review

8/10 Very good

Nice place
Nice place with nice location ( not directly on the beach ), generally staff are very nice with the exception of main dark where for some reason all guys we deal with where not pleasant at all lily some would expected .
Verified Hotels.com guest review

4/10 Fair

Poor behavior in the reception
Our stay at Bentota Beach started with the staff in the reception being really unfriendly and stating that we don't have a room booked, not until we get them to call Hotels.com do they admit that they have one, however, they don't have a room for us. All in all the wasted more than an hour for us before they told us to come back later in the afternoon. When we got back the service was still poor and they started lying and stating that we are upgrading you to a premium room for the inconvenience, however, that was just bs because we got exactly the room we were suppose to have the whole time, just poorly handled. The hotel it self is fresh and close to the beach with a nice pool. The guys done by the parking were friendly and provided good service. I would not recommend this place, it is not worth the cost with the poor service you get.
Verified Hotels.com guest review

2/10 Poor

Overrated overpriced
Sad and tired is the only way to describe this mould infested tip.Pleade save your money as there are a lot nicer places to spend your money . The bathroom was an absolute disgrace , the vanity basin leaked out onto the floor and light fittings hung out of the ceiling!Complete joke and a very miserable girl at reception . Never again Peter
Verified Wotif guest review

4/10 Fair

Good hotel but not so good experience
The stay was okay. The hotel is well maintained and fun to stay at but staff are not that welcoming. During check in, bookings.com made a mistake and did not send our confirmation to the hotel which caused us to stay about 3 hours at the reception waiting for the confirmation and the receptionist was not that friendly and proactive.
Verified Hotels.com guest review

8/10 Very good

Good place to chill!
We were in room 801...it was one of the oldest rooms in the hotel and it showed. The room needs a makeover and especially the bathroom. I have put this down as a comment at the hotel as well and hope that it will be looked into. The hotel on the whole is a really nice place and the staff is really helpful. I would definitely go back...but maybe stay in a different room :-)
Verified Hotels.com guest review

8/10 Very good

Excellent Location, Very Nice Beach
Excellent Location, Very nice calm beach, Very pleasant helpful staff. Pool with a character. Views from the room amazing. Very quiet and relaxing.
Verified Expedia guest review

2/10 Poor

Very Poor Experience at Bentota Beach Hotel
Very disappointing, run down hotel. Certainly not 4-star. Room had cockroaches, leaky shower - into the bathroom and bedroom! Beds were good. Hotel reception and buffet staff were unhelpful and uninterested. The only place we got good food and service was in the a-la-carte restaurant. Buffet restaurant had poor food and was dirty. Most waiters could not speak or understand English. The grounds are very well maintained and the beach location is lovely.
Verified Hotels.com guest review

4/10 Fair

Big name nothing to say pathetic is better
Nothing great pathetic service in restaurants ordered for French fries for kids came absolutely cold ask for replacement waiter mr priyanthil started eating from our plate and told it's warm not cold and we should eat the fries why to replace he was like giving us orders never to go back to this hotel
Verified Hotels.com guest review

10/10 Exceptional

Loved it
Great hotel! We loved it :)
Verified Hotels.com guest review

6/10 Good

Nice simple hotel with great beach & nice buffet - rooms r ok not bad but not great - very nice overall experience
Verified Expedia guest review

2/10 Poor

Only good thing is the price
Nice hotel at a reasonable price, but I rate it bad due to three things: 1) We got bad food. Twice, the bacon was to old (dinner and breakfast buffet). In the former case, the restaurant did not do anything about it. In the later, I did not give them the chance 2) We forgot our swimming glasses on our last day due to a very fast bad rain. The reception had called pool attendant several times and talked to hum, but he had not seem them. I chose to walk their and verify this. He had not been called and he knew exactly where they were in the lost-and-found 3) Everything seems to be close to falling part. The power went 3 - 4 times a day
Verified Hotels.com guest review

10/10 Exceptional

Brilliant
Excellent in every aspect. This was my fifth stay.
Verified Expedia guest review

8/10 Very good

Amazing location
Excellent location, spread over a wide area...though service is a little tardy...took over an hour to check in despite being well later than the designated time. Food is decent with a good breakfast spread.
Verified Expedia guest review

6/10 Good

Big resort- clean but not a lot of charm
It is a big hotel, with nice access to the beach and a swimming pool. Rooms are clean. It's a big resort, and has little charm. Swimming pool and restaurant are mobbed.
Verified Hotels.com guest review

6/10 Good

I am sure it was a perfect hotel 20 years before!
everything is nice except rooms, it is old and bath room is not clean
Verified Hotels.com guest review

4/10 Fair

Staff are only there to rip you off... It's a hotel where 75% are rich Russians who don't seen to know that they are overpaying everything for Sri Lanka. and the rest are wealthy Arabs, who actually do not care what they pay... Hotel location is great, on the beach, but I didnt like the beach over there....
Verified Expedia guest review

6/10 Good

Great hotel designed within a big rock
Hotel is now out dated, location is nice, needs major refurbishment. When we made the booking they said van driver gets meal and accommodation FOC. At the end driver had to pay for meals, and accommodation atrocious.
Verified Expedia guest review