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Mercure Charlestown

4.0 star property
Escape to an oasis with breathtaking ocean views. Relax by the pool or indulge in Modern European cuisine at Madison Kitchen + Bar.

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Photo gallery for Mercure Charlestown

Breakfast, lunch, dinner served; Modern European cuisine, pool views
Breakfast, lunch, dinner served; Modern European cuisine, pool views
Standard Room, Multiple Beds | Premium bedding, minibar, desk, blackout curtains
Exterior
Standard Room, Multiple Beds | Premium bedding, minibar, desk, blackout curtains
Perched in Adamstown Heights, Mercure Charlestown offers a tranquil escape with ocean views from the on-site restaurant, Madison Kitchen + Bar. Unwind by the outdoor pool or explore the nearby garden and coffee shop/cafe.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Airport transfer
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Computer station
  • Snack bar/deli

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is £83
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed

Premium bedding, minibar, desk, blackout curtains

Privilege, Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, minibar, desk, blackout curtains

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Premium bedding, minibar, desk, blackout curtains

Standard Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
109 Madison Drive, Adamstown Heights, NSW, 2290

What's nearby

  • Charlestown Square - 18 min walk
  • Westfield Kotara - 3 min drive
  • Blackbutt Reserve - 6 min drive
  • John Hunter Hospital - 8 min drive
  • Merewether Beach - 10 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 33 min drive
  • Kotara Station - 6 min drive
  • Newcastle Interchange Station - 11 min drive
  • Cardiff Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hot Shot Lounge - ‬2 min drive
  • ‪Highfields Azzurri Sports Club - ‬14 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪The Letter Q - ‬3 min drive
  • ‪The Mattara Hotel - ‬15 min walk

About this property

Mercure Charlestown

When you stay at Mercure Charlestown, you'll be within a 10-minute drive of John Hunter Hospital and Lake Macquarie. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Madison Kitchen + Bar, which serves Modern European cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 9 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.4 per cent for credit card payments
    • The front desk is open daily from 6:30 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1981
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Madison Kitchen + Bar – Overlooking the ocean and pool, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: AUD 1.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 27 to 27 per person
  • Airport shuttle service is offered for an extra charge of AUD 95 per vehicle (one way)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 20.0 per night
  • Rollaway beds are available for AUD 35 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses solar energy, plus eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Charlestown Mercure
Mercure Charlestown
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Hotel Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel Adamstown Heights

Frequently asked questions

Does Mercure Charlestown offer free cancellation for a full refund?

Yes, Mercure Charlestown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Charlestown?

Yes, there's an outdoor pool.

Are pets allowed at Mercure Charlestown?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Charlestown?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Mercure Charlestown?

Yes, an airport shuttle is available. The charge is AUD 95 per vehicle one way.

What are the check-in and check-out times at Mercure Charlestown?

Check-in start time: 2 PM; check-in end time: 9 PM. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at Mercure Charlestown and nearby?

Mercure Charlestown has an outdoor pool and a garden.

Are there restaurants at or near Mercure Charlestown?

Yes, Madison Kitchen + Bar offers al fresco dining, Modern European cuisine and garden views.

What's the area around Mercure Charlestown like?

Mercure Charlestown is in Adamstown Heights, a short 18-minute walk from Charlestown Square.

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Mercure Charlestown Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent food and facilities
Ian, 2-night trip

8/10 Very good

The restaurant food was very good. Nice area to eat in.
Georgina, 1-night trip

8/10 Very good

Stay there often .
Brian William, 2-night trip

10/10 Exceptional

Pleasurable stay
A pleasure to stay at
Diorne, 1-night trip

6/10 Good

The rooms were a little outdated and rundown, but comfortable enough for sleeping.
Erin, 1-night trip

10/10 Exceptional

Extremely reasonable pricing for this property, definitely worth staying.
Megan, 1-night trip

10/10 Exceptional

Nice hotel
Luis, 1-night trip

10/10 Exceptional

Always a comfortable stay
Kristy, 1-night trip

8/10 Very good

Clean and roomy. Arrived late wasn’t a problem.
Verity, 1-night trip

10/10 Exceptional

The food was good especially the breakfast, staff friendly, a convenient bus stop near-by.
Martin, 5-night trip

10/10 Exceptional

Our stay was fantastic, staff were great and facilities and rooms first class would definitely stay again
Nicole, 3-night trip

8/10 Very good

The staff were absolutely lovely! Made the stay very enjoyable. Room was a little old and needed some up grades.
Kara, 1-night trip

8/10 Very good

Excellent location and very friendly professional staff.
Leanne, 1-night trip

8/10 Very good

Was a lovely night
Jess, 1-night trip

8/10 Very good

Great service! Great location beautiful food. Clean rooms
Kayla, 1-night trip

10/10 Exceptional

Absolutely amazing staff. I booked the room for my 81 year old mother. The staff helped her set up the tv. Checking in on her. Great room service. Thank you.
Alexsandra, 1-night trip

10/10 Exceptional

Cleanliness and professional staff
Elizabeth, 1-night trip

10/10 Exceptional

Great location, easy parking, very clean and staff were great.
George, 1-night trip

10/10 Exceptional

Great room and restaurant
Averne, 1-night trip

8/10 Very good

Good stopover point. Convenient and quiet.
Amanda, 1-night trip

10/10 Exceptional

Very happy, enjoyed our stay💖

8/10 Very good

this motel is in a quiet and convenient location in Newcastle
Jane, 2-night trip

8/10 Very good

The couple having a domestic for half the night
Simon, 1-night trip

8/10 Very good

The entry driveway was very steep and required careful entry for low-body sedan type vehicles. Staff were friendly, nice toiletries in the bathroom. Good restaurant.
Brenda, 1-night trip

10/10 Exceptional

Fantastic hotel. Friendly helpful staff. Restaurant was great, food was amazing. Very comfortable rooms.
Thomas, 1-night trip