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Holiday Inn Acapulco La Isla

Family-friendly hotel in Playa Diamante with outdoor pool and restaurant

  • Free WiFi and free parking
From
£50

Property renovations and closures

  • The property is closed between 05 April and 15 June.

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 135.
1 / 135Pool
Blvd. De Las Naciones, 2000, Acapulco, 39907, GRO, Mexico
9.0.Superb.
  • Muy útil y cómodo

    Jul 22, 2021

  • Desk and staff are super friendly, room service will make anything you ask for and the…

    Jul 11, 2021

See all 175 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 101 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free airport drop-off

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Playa Diamante
  • Playa Revolcadero - 35-minute walk
  • La Isla Shopping Village - 36-minute walk
  • Forum de Mundo Imperial - 42-minute walk
  • Majahua Beach - 4.1 mi / 6.7 km
  • La Bonfil Beach - 4.7 mi / 7.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, Accessible, Non Smoking (Wheelchair)
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 1 King Bed, Smoking (LEISURE)
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Smoking
  • Executive Suite, Non Smoking

What’s around

Landmarks

  • In Playa Diamante
  • Playa Revolcadero - 35-minute walk
  • La Isla Shopping Village - 36-minute walk
  • Forum de Mundo Imperial - 42-minute walk
  • Majahua Beach - 4.1 mi / 6.7 km
  • La Bonfil Beach - 4.7 mi / 7.6 km
  • Playa Puerto Marqués - 7.3 mi / 11.7 km
  • Bahia de Puerto Marques - 7.4 mi / 11.9 km
  • Playa Hermosa - 7.4 mi / 11.9 km
  • Icacos Beach - 7.8 mi / 12.5 km
  • Punta Diamante Beach - 7.9 mi / 12.6 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 6-min drive
  • Free airport drop-off
  • Free beach shuttle
map
See on map
Blvd. De Las Naciones, 2000, Acapulco, 39907, GRO, Mexico

At a glance

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 AM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport drop-off from 6:00 AM to 11:30 PM

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Swim-up bar

Working away

  • Business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Braille signage

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ten – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pool Bar La Zanja – On-site bar. Open daily.

Bar TEN – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 255 for adults and MXN 140 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Holiday Inn Acapulco Isla Hotel
  • Acapulco La Isla Acapulco
  • Holiday Inn Acapulco Isla
  • Holiday Inn Acapulco La Isla Hotel
  • Holiday Inn Acapulco La Isla Acapulco
  • Holiday Inn Acapulco La Isla an IHG Hotel
  • Holiday Inn Acapulco La Isla Hotel Acapulco
  • Holiday Inn Isla
  • Acapulco La Isla Acapulco
  • Holiday Inn Acapulco La Isla Hotel
  • Holiday Inn Acapulco La Isla Acapulco
  • Holiday Inn Acapulco La Isla an IHG Hotel
  • Holiday Inn Acapulco La Isla Hotel Acapulco
  • Holiday Inn Acapulco Isla Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Acapulco La Isla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between 05 April and 15 June.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 11:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, Ten offers international cuisine. Nearby restaurants include Aroma Bistro (2.2 mi), Shu (2.2 mi) and La Vicenta Acapulco (2.3 mi).
  • Yes, a free shuttle to the airport is available from 6:00 AM to 11:30 PM on request.
  • Holiday Inn Acapulco La Isla has 2 bars and an outdoor pool, as well as a fitness centre and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Muy buen alojamiento

    Las habitaciones muy cómodas y el servicio muy bien, el restaurante y buffet muy bueno, es una excelente opción de hotel cuando la intención es estar mucho tiempo en la calle o andar fuera

    Fernando, 3 night trip with friends, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and friendly

    Luz, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I was travelling for business so this hotel worked well. It’s well-run and the staff is helpful

    1 night business trip, May 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay

    1 night romance trip, May 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent staff! Very courteous and helpful. Great recommendations for taxis, food, etc. Would stay there again.

    4 night trip, Apr 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Businness stay

    Clean, comfortable, and great location

    Gaspar, 1 night business trip, Mar 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Todo estuvo muy bien nada mas el unico inconveniente es que no me dejaron hacerme check in 2 hrs antes, de ahi en fuera todo estuvo muy bien gracias.

    Claudia, 1 night trip, Feb 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super clean. Staff were very welcoming. Friendly environment.

    1 night family trip, Feb 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Todo estaba muy bonito, limpio e impecable. Cada cosa en su lugar

    1 night trip, Jan 11, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Everything was good

    Richard, 2 night business trip, Dec 8, 2020

    Verified Hotels.com guest review

See all 175 reviews