Hotel Holiday

Property class: 3
Mountain hotel with restaurant, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Hotel Holiday offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests looking for a bite to eat can visit La Caleche, which serves French cuisine and is open for breakfast and dinner. Fellow travellers like the helpful staff and overall property condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski storage
  • Babysitting
  • Train station pick-up service
  • Reception fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage

For families (6)

  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is £168
includes taxes & fees
29 Sept - 30 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Balcony, Mountain View

A hotel room with a wooden bed, two bedside lamps, a desk with a chair, and a TV.

Standard Double Room, Balcony, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Balcony, Mountain View

A hotel room with a large bed, a sofa, a chair, a small table, and a mirror.

Family Room, Balcony, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds

View all photos for Superior Double Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Superior Double Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Balcony, Mountain View

A hotel room with a wooden wall, a bed with white linens, a desk with a chair, a round table with a vase, and a TV on the wall.

Triple Room, Balcony, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 3 Large Single Beds

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About the area

Map
Gryfelblatte 4, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt - Furi - 10 min walk - 0.8 km
  • Matterhorn Museum - 10 min walk - 0.8 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt Station - 8 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Harry's Ski Bar - ‬7 min walk
  • ‪Schweizerhof Kitchen - ‬8 min walk
  • ‪Restaurant Derby - ‬9 min walk
  • ‪Alpenresort Restaurant - ‬5 min walk

About this property

Hotel Holiday

  • Hotel Holiday offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests looking for a bite to eat can visit La Caleche, which serves French cuisine and is open for breakfast and dinner. Fellow travellers like the helpful staff and overall property condition.

At a glance

Hotel size

    • 36 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • Pets allowed (2 total)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Train station pickup*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Skydiving nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Fireplace at reception
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Caleche – This restaurant specialises in French cuisine and serves breakfast and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The property is closed between 15 April and 15 June.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 40.0 per day

Pets

  • Pet deposit: CHF 12 per night
  • Pets are allowed for an extra charge of CHF 12 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Frequently asked questions

Is Hotel Holiday currently open?

The property is closed between 15 April and 15 June.

Does Hotel Holiday offer free cancellation for a full refund?

Yes, Hotel Holiday does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Holiday?

Yes, pets are welcome, with a limit of 2 total. There's a charge of CHF 12 per pet, per day, and there's also a deposit of CHF 12 per night. Food and water bowls are available.

Is parking offered on site at Hotel Holiday?

Sorry, there's no on-site parking at Hotel Holiday.

What are the check-in and check-out times at Hotel Holiday?

Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 10 AM.

What is there to do at Hotel Holiday and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking.

Are there restaurants at or near Hotel Holiday?

Yes, La Caleche offers French cuisine.

Does Hotel Holiday have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Holiday like?

Hotel Holiday is a short 7-minute walk from Zermatt (QZB-Zermatt Train Station) and 5 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

Hotel Holiday Reviews

8.8

Excellent

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, sumptious, and one of the best. (22 reviews)
  • The restaurant served delicious food and offered a wide variety of options for breakfast and dinner. (6 reviews)
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Popular mentions

Room
Service staff
Breakfast
Train station
Lobby
Bed
View

Reviews

Verified review

6/10 Good

un poco lejos de la estacion central de tren con subida muy empinada, del resto buen lugar ,
Verified review

10/10 Exceptional

Our stay was perfect. It is close to the train station, bus access is good. Breakfast was umptous and the staff was super friendly, courteous and very helpful. It is better to schedule a pick up from the train station as walking with luggage is tough. Overall excellent stay in Zermatt.
Verified review

8/10 Very good

Really friendly staff, there a little hill to climb but location is nice. We had 2 beds, one was really small like a twin that was rough and we paid for the breakfast but they charge for an omelette which I didn’t think it was necessary.
Verified review

6/10 Good

Nice view and kind people but located at the foot of the garbage compactor, need I say more.
Verified review

10/10 Exceptional

Room was very clean and quiet with good views. Breakfast also very good. The hotel has about 10 minutes walk, but we have an elderly, the hotel is uphill, did not know that. We didn’t know the hotel have a shuttle service (5CHF each person). Call hotel ahead to ask them pickup would be nice.
Verified review

10/10 Exceptional

Ofrecían todos los días y estuvieron deliciosas !! Con gusto volveríamos a hospedarnos nuevamente allí.
Verified review

10/10 Exceptional

Lindo hotel, habitaciones cómodas y cálidas. Personal amistoso siempre atento a guiarte para que obtengas lo mejor de Zermatt.
Verified review

8/10 Very good

Clean room, had everything we needed and breakfast.
Verified review

10/10 Exceptional

Absolutely lovely hotel, the staff was incredible, room was exactly as described with a wonderful view and the location was fantastic. I would highly recommend a stay if your planning on visiting.
Verified review

6/10 Good

Pros: *Room price, cheap for Zermatt standards. *Hotel taxi service for CHF 5 pp. *Breakfast buffet offered, though selection limited. *Clean room, chalet styled. Cons: *Location - NOT near the train station. It is a purely uphill walk and it is grueling with luggage. *Noisy, paper thin walls. *No hot food at breakfast. I was disappointed by this. I ate chocolate croissants and yogurt each day. No pancake/waffle making option, scrambled eggs, or bacon. *Outdated. *Staff not accommodating. No microwave. Acted surprised that we asked for an extra pillow.
Verified review

10/10 Exceptional

My recent stay at the Holiday Hotel in Zermatt was nothing short of magical. What truly sets the Holiday Hotel apart is the staff. They are incredibly friendly and welcoming, Their flexibility was particularly impressive; when we encountered flight issues, the hotel made it incredibly easy for us to change our stay dates via email, responding promptly and resolving the situation with zero stress. The team even took the time to advise us on our finances, thoughtfully reminding us to pay in the local currency (CHF) rather than Canadian Dollars (CAD) on our credit cards to ensure we received the best possible exchange rate. Another standout moment was our final day; we had an early departure before the regular breakfast hours. Without us even asking, the front desk arranged with the kitchen to prepare on-the-go breakfast and lunch packs for our journey. It is these small, proactive gestures that turn a good stay into an unforgettable one.
Verified review

10/10 Exceptional

Clean room and washroom. Excellent mountain view and balcony
Verified review

10/10 Exceptional

Near to train station

Near to train station, room very clean. The best of all is the breakfast.
Verified review

10/10 Exceptional

Beautiful small inn with an excellent restaurant.
Verified review

10/10 Exceptional

Unique.. very helpful and polite
Verified review

2/10 Poor

The hotel placed us in an attic room while we booked a standard double room. The second morning when we asked for changing room, first we were told no more room, then told us we had to checked out at 10am and rechecked in at the afternoon. Since we had day plans, it made us switch rooms impossible. The attic room was way too low and we (at average heights 5’4 and 5’8) kept bumping heads even blended back all the time during two days staying.
Verified review

10/10 Exceptional

Clean, comfortable room, curteous staff & decent breakfast. room
Verified review

8/10 Very good

Helpful and friendly staff. Decent location, quicker leaving than getting there due to quite a steep hill. We stayed in a room where the slope in the roof interfered with the shower which meant you couldn't use it conventionally - the only issue we had in an otherwise very pleasant stay
Verified review

6/10 Good

Beautiful location

excellent professional and friendly reception staff, very good bar and rooms. warm and cozy bedroom with a balcony view of the mountains. The dining options for breakfast were very limited, and the attitude of the lead female staff member at the restaurant was terrible and disrespectful.
Verified review

10/10 Exceptional

So the other hotels are probably closer to the shopping, but Zermatt is a small city so you can pretty much walk anywhere. Both of our rooms have balconies with views of the Matterhorn. breakfast was included and was a great breakfast. Since there’s no AC, we just opened the door and found a way to prop the ceiling window open in the bathroom (I think we were on the top floor). It created a really nice Crossbreeze and considering that it was getting down into the 40s at night, our room was plenty cold. The staff was super nice and they let my wife charge her phone at the front desk for a couple of hours. Remember that if you were going to Switzerland, you might need a wall adapter for the power. They do not use the same kind as Europe or the USA
Verified review

10/10 Exceptional

Ambiente super agradavel, boa localização com excelente cafe da manha! Muito valida a estadia!
Verified review

8/10 Very good

Otimo custo beneficio! O quarto é bem espaçoso e a equipe de atendimento muito solicita e simpatica!
Verified review

8/10 Very good

Nice little cute hotel.
Verified review

6/10 Good

Hotel does the job for one night. The shower is strange, you do not receive any amenities and the bed was not very comfortable. The breakfast was good. Our room was right in front of a construction site and was quite loud during the day. They do not provide free transport from the train station as it requires an additional charge. Overall experience was okay.
Verified review

8/10 Very good

Quiet location. Room was adequate. Worst shower I’ve experienced in a hotel room. Water got literally everywhere in bathroom. Pricey for the level of hotel you get.