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The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

Property class: 3
Mountain hotel with bar/lounge, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Nestled close to Zermatt-Matterhorn Ski Paradise, Phoenix offers a tranquil retreat with a warm fireplace in the lobby and a delicious breakfast buffet. Unwind at the bar, get active in the gym or explore helicopter tours nearby. With free WiFi and helpful staff previous guests have raved about this hotel.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Connecting rooms available
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Ski storage
  • Fitness centre
  • Bar/lounge
  • Train station pick-up service
  • Train station drop-off service
  • Reception fireplace
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Espresso maker
  • Blackout curtains
The current price is £214
includes taxes & fees
24 Aug - 25 Aug

Room options

View all photos for Deluxe Double Room, 2 Single Beds

A bedroom with a large bed, a desk with a chair, a sofa, and a window with curtains.

Deluxe Double Room, 2 Single Beds

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Single Beds

A bedroom with a bed, wooden headboard, bench, curtains, and a window.

Superior Double Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, TV, and a bathroom with a shower and toilet.

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Map
Untere Wiestistrasse 11, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt - Furi - 10 min walk - 0.8 km
  • Sunnegga Ski Resort - 19 min walk - 1.6 km
  • Zermatt-Furi Gondola - 19 min walk - 1.6 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt Station - 8 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Le Petit Royal - ‬8 min walk
  • ‪Golden India - ‬7 min walk
  • Ristorante Molino Seilerhaus
  • ‪Schweizerhof Kitchen - ‬8 min walk

About this property

The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

  • When you stay at The Phoenix Fitness Hotel & free Spa Access at Alpen Resort, you'll be a short five-minute drive from Zermatt-Matterhorn Ski Paradise and Zermatt-Furi Gondola. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, this hotel is 1.2 mi (2 km) from Sunnegga Ski Resort. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:30 PM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8 AM - 9:30 PM
    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Train station shuttle from 8:30 AM to 5:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Bar/lounge

What to do

  • Ropes course
  • Helicopter/aeroplane tours
  • Bike tour information
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Fishing nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Fireplace at reception
  • Television in common areas
  • Fitness centre
  • Bicycle parking
  • Double-glazed windows
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Espresso maker

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 100 per day

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Phoenix Hotel Zermatt
Phoenix Zermatt
Phoenix Hotel
Phoenix Zermatt
Phoenix Hotel Zermatt

Frequently asked questions

Does The Phoenix Fitness Hotel & free Spa Access at Alpen Resort offer free cancellation for a full refund?

Yes, The Phoenix Fitness Hotel & free Spa Access at Alpen Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Phoenix Fitness Hotel & free Spa Access at Alpen Resort?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CHF 20 per pet, per day. Food and water bowls are available.

Is parking offered on site at The Phoenix Fitness Hotel & free Spa Access at Alpen Resort?

Sorry, there's no on-site parking at The Phoenix Fitness Hotel & free Spa Access at Alpen Resort.

What are the check-in and check-out times at The Phoenix Fitness Hotel & free Spa Access at Alpen Resort?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.

What is there to do at The Phoenix Fitness Hotel & free Spa Access at Alpen Resort and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and fishing. Additional recreation on-site includes helicopter/aeroplane tours. The Phoenix Fitness Hotel & free Spa Access at Alpen Resort also has a fitness centre.

What's the area around The Phoenix Fitness Hotel & free Spa Access at Alpen Resort like?

The Phoenix Fitness Hotel & free Spa Access at Alpen Resort is located by the river, a short 6-minute walk from Zermatt (QZB-Zermatt Train Station) and 5 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

The Phoenix Fitness Hotel & free Spa Access at Alpen Resort Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Popular mentions

Breakfast
Service staff
Room
Location
View
Train station
Spacious room
Amenities
Walking
Recreation

Reviews

Verified review

10/10 Exceptional

Super friendly staff, very clean rooms, nice breakfast options, highly recommend!
andjela, 2-night trip
Verified review

10/10 Exceptional

We had a beautiful room with two balconies, both with Matterhorn view! The room was clean, the bed linen was so nice to sleep in - AND there was a bathtub. The staff and the receptionist was very sweet and helpful with routes and so on! Furthermore, free spa at the nearby hotel with outdoor jacuzzi. Very nice breakfast.
Victor, 2-night trip
Verified review

10/10 Exceptional

Amazing place! Clean room, fantastic view to Matterhorn and delicious breakfast.
Jan, 1-night trip
Verified review

10/10 Exceptional

Es war alles bestens zu unserer vollen Zufriedenheit
Stefan, 2-night trip
Verified review

10/10 Exceptional

Svein-Christoffer, 2-night trip
Verified review

8/10 Very good

Ian, 2-night trip