Volando Urai Spring Spa and Resort

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1 bedroom, premium bedding, down duvets, free minibar
1 bedroom, premium bedding, down duvets, free minibar
1 bedroom, premium bedding, down duvets, free minibar
1 bedroom, premium bedding, down duvets, free minibar

Overview of Volando Urai Spring Spa and Resort

Volando Urai Spring Spa and Resort

4.0 star property
Riverfront hotel with 2 restaurants, near Wulai Old Street

9.0/10 Superb

284 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
The price is £537
Price available on 23/8/2022
Map
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Hot springs
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • 2 meeting rooms
  • Airport shuttle
  • Limo/town car service
For families
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Wulai
  • Wulai Old Street - 5 min drive
  • National Taiwan University - 49 min drive
  • Taipei Zoo - 55 min drive
  • Taipei 101 - 46 min drive
  • Taipei Arena - 53 min drive

Getting around

  • Taipei (TSA-Songshan) - 65 min drive
  • Taoyuan International Airport (TPE) - 76 min drive
  • Wulaitai Station - 13 min drive
  • Wanhua Station - 23 min drive
  • Wulai Scenic Train Station - 29 min walk
  • Airport shuttle (surcharge)

About this property

Volando Urai Spring Spa and Resort

4-star hotel in the heart of Wulai
You can look forward to free breakfast (local cuisine), a round-trip airport shuttle and a terrace at Volando Urai Spring Spa and Resort. Indulge in a massage, aromatherapy and a body treatment at Dasha Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna.
You'll also find perks such as:
  • Free self-parking and valet parking
  • Hot springs on site, limo/town car service and massage treatment rooms
  • Multilingual staff, tour/ticket information and luggage storage
  • Guest reviews speak highly of the first-rate property condition
Room features
All 22 individually furnished rooms feature comforts, such as premium bedding and pillow menu, in addition to thoughtful touches, such as air conditioning and free minibar items.
Extra conveniences in all rooms include:
  • Bathrooms with spring water baths and baths or showers
  • 32-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/cupboards, mini fridges and electric kettles

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 8
  • Minimum check-in age is 20

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site parking includes off-street options
  • Free off-site parking within 1.2 mi

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hot springs

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Spring water bath
  • Bath or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Soyan – This brasserie serves breakfast and dinner. Reservations are required.
Siliq Restaurant – This restaurant serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Wednesday:
  • Hot springs

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Hot springs access available from 10:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City

Frequently asked questions

Does Volando Urai Spring Spa and Resort offer free cancellation for a full refund?
Yes, Volando Urai Spring Spa and Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Volando Urai Spring Spa and Resort?
As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at Volando Urai Spring Spa and Resort on 23 Aug 2022 start from £537, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Volando Urai Spring Spa and Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Volando Urai Spring Spa and Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Volando Urai Spring Spa and Resort?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Volando Urai Spring Spa and Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Volando Urai Spring Spa and Resort?
You can check in from 3:00 PM - noon. Check-out time is noon.
What is there to do at Volando Urai Spring Spa and Resort and nearby?
On-site recreation at Volando Urai Spring Spa and Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Volando Urai Spring Spa and Resort also has a sauna and a steam room.
Are there restaurants at or near Volando Urai Spring Spa and Resort?
Yes, there are 2 on-site restaurants. Nearby restaurants include Siliq (14-min walk), La Villa Wulai (3.7 mi) and 鮮點子早餐 (8.2 mi).
Does Volando Urai Spring Spa and Resort have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Volando Urai Spring Spa and Resort like?
Volando Urai Spring Spa and Resort is located by the river in Wulai. Popular attractions include Taipei 101, which is 46 minutes away by car. Travellers recommend the hotel for its walkable location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

8.7/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Young, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

良好服務態度、絕美的風景與人文
良好服務態度,絕美的風景與人文。餐廳舒適,一泊四食的豐盛餐點,兼具健康與美味。 館內整潔,處處有令人驚艷的芬芳,但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。
Hsu-yao, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHIH LI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ju-Chen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Old hotspring hotel in a great location in Urai
The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.
Joseph I-Chieh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful property and view, wonderful staffs. Some parts of the building showing signs of aging. The infinity pool is now only used for performances, wish they reopen it for swimming.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional services and great view. Definitely would come back in the future.
1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Zen hot spring in Taipei
We love the service and the property. We’re greeted with warm friendly staff and very detailed introduction of the hotel by Jacob. The dinner at the restaurant was very nice. The public hot spring area need a little tidying up , we end up soaking up in the hot spring 🛀 bathtub in our room . Our room was the rooftop suite with balcony, specious and comfortable bed 🛌, only misshaped was some dirty used teapot and open bottles of drink in the refrigerator. Overall the price was high for what they offered. We love hot spring in Japan and this hot spring hotel need to pay more attention to details if they want return customers. The essential oil burner they use through out the hotel was big plus, feels very calm & relaxing 😌
Janet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review