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Swissôtel Makkah

5.0 star property
Luxury hotel with restaurant, near Great Mosque of Makkah

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Makkah

Building design
Lobby sitting area
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby sitting area
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
  • ATM/banking services
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
The price is £204
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Haram Partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Kaaba partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

Similar properties

Building design
Swissôtel Al Maqam Makkah
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
8.6 out of 10, Excellent, (700)
The price is £173
includes taxes & fees
23 Nov - 24 Nov
Swissôtel Al Maqam Makkah
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About the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 4 min walk
  • Abraj Al-Bait Towers - 6 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 7 min walk
  • King Fahad Gate - 7 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 73 min drive
  • Makkah Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Swissôtel Makkah puts you in a great location, within a short 10-minute walk of Great Mosque of Makkah and Kaaba. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also within a short 10-minute walk of Abraj Al-Bait Towers and Well of Zamzam. Fellow travellers love the helpful staff and breakfast.

Languages

Arabic, English, French, Hindi

At a glance

Hotel size

  • 1487 rooms
  • Arranged over 43 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-in/out available
  • Minimum check-in age – 16
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cafe Swiss – On-site restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle service is offered for an extra charge of SAR 800 per vehicle (return. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for SAR 241.5 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Does Swissôtel Makkah offer free cancellation for a full refund?
Yes, Swissôtel Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swissôtel Makkah?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Swissôtel Makkah?
Yes, an airport shuttle is available. The charge is SAR 800 per vehicle return.
What are the check-in and check-out times at Swissôtel Makkah?
You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Swissôtel Makkah and nearby?
Swissôtel Makkah has a garden.
Are there restaurants at or near Swissôtel Makkah?
Yes, there's an on-site restaurant that offers Mediterranean cuisine.
What's the area around Swissôtel Makkah like?
Swissôtel Makkah is in Al Hajlah, a short 4-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travellers say that the hotel is in a great location.

Swissôtel Makkah Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Laraib, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaikhah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service room, but breakfast is not hygienic . Most breakfast is leftovers. They have to improve breakfast . Other than everything is perfect . We our regular customers. Inshallah go again soon.
Fozia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

REZWANA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short visit
Exceptional costumer services excellent facilities, thank you for your care
Ahmed, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Room is not available till now
Anwarul, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worth paying for location
If you can afford it go for Kabaa view.
Syed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Happy stay 😀
We enjoyed our stay our stay with very friendly support staff. Also very responsive housekeeping team and pro active. The porters were very punctual and cooperative when luggage was being picked up and also upon leaving. Location was very good with easy access to the Grand Mosque especially during busy moments and times. I would recommend the hotel to friends and family going forward.
Nazma, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rizwan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location amazing
Amazing location , i do wish the help desk was more helpful in sense helping with the app and station booking. Some were very helpful some said to keep trying (not helpful info) the managers desk are not friendly . They prefer not to be bothered from what i felt . They look busy at all times but forget people who are staying and asking info are customers too. I just wish managers were friendly the check out desk was kind an exchanged currency for us middle of night. Appreciate that.
wajahat, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

naser, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khalid, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammed, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

khaver, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ASHWANI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maher, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Review of Swissotel Makkah
I recently stayed at Swissotel Makkah, and unfortunately, my experience did not meet the expectations set by its five-star rating. Here are some of the issues I encountered during my stay: 1. Room Cleanliness: Upon entering my room, I was disappointed to find it dirty. The floors had not been cleaned properly, and the linens were not fresh. 2. Unpleasant Odors: The pillows in the room had a noticeable and unpleasant smell, which made it difficult for me to get a good night's sleep. 3. Shower Temperature Control: I struggled to control the temperature of the shower, resulting in an uncomfortable bathing experience. 4. Concierge Service: After checking in, I had to wait about 15 minutes for the concierge to assist me with my luggage. I ended up having to chase them down three times before receiving help. Overall, my experience at Swissotel Makkah was far from satisfactory, and I believe improvements are necessary to ensure that future guests receive the quality of service they expect. I hope the management addresses these concerns, as I was truly looking forward to a memorable stay. Rating: ★★☆☆☆ (2/5)
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay, amazing customer service from the receptionists. Help with our request and made us feel like home
Adib, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Efficient front desk
Front desk are very helpful (not all) especially Karim and Turkey. There are willing to help when I need to change to not connecting room. Regards Suratman
8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ideal for umrah stay
Everything about this property is exceptional
Fouzia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Nice Kaaba view and location
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tahira, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Badar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

khawla, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

View from my room
Best hotel very near to haram and we r regularly staying here alhumdullillah 😇💖💖💖
Asif, 1-night family trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Airport Transfer
Available
Reasons to Book
Property Cleanliness & Property Cleanliness
Check-In Time
5:00 PM