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Crystal Bay on the Broadwater

3.5 star property
Aparthotel with outdoor pool, near Broadwater Parklands

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Photo gallery for Crystal Bay on the Broadwater

Balcony
Apartment, 3 Bedrooms | Individually decorated, individually furnished, blackout curtains
Apartment, 3 Bedrooms | Beach/ocean view
Outdoor pool, pool loungers
Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV
Close to Surfers Paradise Beach, Crystal Bay on the Broadwater offers a serene escape with a garden and sauna. Unwind in the spa tub or recharge at the gym, then connect with free WiFi and helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • 52 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • Airport shuttle
  • Air conditioning
  • Garden
  • Car hire on-site

Feel at home (6)

  • Rollaway/extra beds
  • Kitchen
  • Television
  • Garden
  • Washer/dryer
  • Coffee/tea maker
The current price is £82
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Traditional Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area | 32-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 92 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Economy Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms | Individually decorated, individually furnished, blackout curtains

Deluxe Two Bedroom Apartment With Two Bathrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Standard Two Bedroom Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living room | 32-inch LCD TV with cable channels, TV

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area | 32-inch LCD TV with cable channels, TV

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 273 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 109 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for Deluxe Three Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Deluxe Three Bedroom Apartment

  • Sleeps 6
  • 3 Queen Beds

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1-bed Room

Individually decorated, individually furnished, blackout curtains

Deluxe 1-bed Room

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Three Bedroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Standard Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Penthouse

Individually decorated, individually furnished, blackout curtains

Penthouse

  • Sleeps 7
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Deluxe Two Bedroom Apartment

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Standard 1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Executive Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

Family One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
182 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Broadwater Parklands - 14 min walk
  • Chevron Renaissance - 6 min drive
  • Sea World - 6 min drive
  • Cavill Avenue - 7 min drive
  • Surfers Paradise Beach - 8 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 42 min drive
  • Helensvale Station - 9 min drive
  • Gold Coast City Coomera Station - 16 min drive
  • Pimpana Ormeau Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Vinnie's Italian Restaurant - ‬6 min walk
  • ‪Papercup Coffee - ‬3 min walk
  • ‪Crust Gourmet Pizza Bar - ‬7 min walk
  • ‪Montezuma's - ‬8 min walk

About this property

Crystal Bay on the Broadwater

When you stay at Crystal Bay on the Broadwater, you'll be within a 10-minute drive of Cavill Avenue and Broadwater Parklands. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. A hot tub and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Property size

    • 52 apartments
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
    • Front desk staff will greet guests on arrival at the property
    • Check-in hours are 8:30 AM - 12:30 PM on Sunday.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • A hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • On-site car hire

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per night

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Balcony
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lever door handles
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)
  • Vending machine

Location highlights

  • Near the boardwalk

Things to do

  • Fitness centre
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 52 rooms
  • 14 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for AUD 30.0 per day
  • Rollaway beds are available for AUD 30.0 per night

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater offer free cancellation for a full refund?

Yes, Crystal Bay on the Broadwater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystal Bay on the Broadwater?

Yes, there's an outdoor pool.

Are pets allowed at Crystal Bay on the Broadwater?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystal Bay on the Broadwater?

Yes, there's free self parking. On-site parking includes off-street options.

Is an airport shuttle service offered by Crystal Bay on the Broadwater?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Crystal Bay on the Broadwater and nearby?

Crystal Bay on the Broadwater has an outdoor pool, a sauna and a steam room, as well as a picnic area and a garden.

Does Crystal Bay on the Broadwater have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.

Does Crystal Bay on the Broadwater have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Crystal Bay on the Broadwater like?

Crystal Bay on the Broadwater is a short 14-minute walk from Broadwater Parklands and 16 minutes' walk from Gold Coast Aquatic Centre. Travellers give top marks for the aparthotel's prime location.

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

JEA-HUN, 22-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family Christmas stay
We really enjoyed our stay - rooms spacious & clean with everything we needed - area close to what we liked & it was quiet
Clare, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Some good some not so good
Downside- 3 bedrooms and only one had air con, fridge was old and had cracked tray, only cne with small milk, no water or mini bar. No breakfast. bedroom TV's did not work. The upsides. Spa and pool and sauna and steam room were great thou, gym small but was useable upto date gym machines. Bed and pillow were comfortable.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angelica, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice location
Easy to check-in after hours. The apartment we got was on second floor so views from balcony was obstructed by trees. The apartment had all you need, only noticed the sofa had broken legs which was fixed by maintenance. Overall good stay.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The apartment was super comfortable, clean and everything was provided and the staff were lovely.
Claire, 3-night romance trip
Verified Lastminute guest review

10/10 Exceptional

I stay there on a regular basis and the staff are awesome. The facilities are great and the views are amazing!! It's in a great spot and easy distance to shops etc.
Gail, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and clean. Lovely view 😍
Annette, 5-night romance trip
Verified Wotif guest review

10/10 Exceptional

Loved our stay. Great location and setup. Was clean and tidy, but carpet is old and stained and mattress in 2nd bedroom needs replacing too.
View from balcony
Main bedroom
Beach in front of apartment building
Yvonne, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was very comfortable and clean, easy walking distance to the Gold Coast Aquatic Centre.
Brooke, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Wonderful place to stay
Wendy, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Great room in a great location.
Tracy, 1-night trip
Verified Wotif guest review

10/10 Exceptional

The view was amazing. The rooms were a great size.
Isabella, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It was a pleasure to stay at this motel/hotel the fusiliers were in a good condition Thank you for staying at the Crystal beach hotel
Johannes, 3-night family trip
Verified Expedia guest review

6/10 Good

poor communication from staff. Bed was comfy with clean linen, however the room overall was rundown and mould present
Georgia, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Rachel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good staff around
Vaughn, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Kyle, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Very clean, lovely views and friendly staff.
Michaela, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Adam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Out of the hustle and bustle of surfers paradise great for families beautiful view of the broadwater rooms are comfortable with everything you need staff are great we really enjoyed our stay
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed here for business, great spot will definitely stay here again.
Colin, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely family holiday spot. We look forward to returning.
Jen, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Zoe, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

FRIENDLESS ON ARRIVAL SECURITY BEDROOM OVERLOOKING BROADWATER VERY COMFORTABLE UNIT
Lynell, 2-night romance trip
Verified Expedia guest review