Close to Surfers Paradise Beach, Crystal Bay on the Broadwater offers a serene escape with a garden and sauna. Unwind in the spa tub or recharge at the gym, then connect with free WiFi and helpful staff.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Gym
Laundry facilities
Non-smoking
Air conditioning
Main amenities
52 smoke-free apartments
Weekly housekeeping
Near the beach
Outdoor pool
Fitness centre
Sauna
Steam room
Hot tub
Airport shuttle
Air conditioning
Garden
Car hire on-site
Feel at home
Rollaway/extra beds
Kitchen
Television
Garden
Washer/dryer
Coffee/tea maker
The current price is £86
£86
includes taxes & fees
19 Feb - 20 Feb
Room options
Available filters for rooms
Showing 24 of 24 rooms
View all photos for Family Apartment, 1 Bedroom
Family Apartment, 1 Bedroom
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
72 sq m
1 bedroom
1 bathroom
Water view
Sleeps 3
1 Queen Bed and 1 Single Bed
View all photos for Deluxe Apartment, 3 Bedrooms
Deluxe Apartment, 3 Bedrooms
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
110 sq m
3 bedrooms
2 bathrooms
Water view
Sleeps 6
3 Queen Beds
View all photos for Apartment, 2 Bedrooms, Garden View
Apartment, 2 Bedrooms, Garden View
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
72 sq m
2 bedrooms
1 bathroom
Sleeps 4
1 Queen Bed and 2 Single Beds
View all photos for Traditional Apartment, 1 Bedroom
Traditional Apartment, 1 Bedroom
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
72 sq m
1 bedroom
1 bathroom
Water view
Sleeps 3
1 Queen Bed
View all photos for Executive Apartment, 2 Bedrooms
Executive Apartment, 2 Bedrooms
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
110 sq m
2 bedrooms
2 bathrooms
Water view
Sleeps 5
1 Queen Bed and 3 Single Beds
View all photos for 1 Bedroom Deluxe Apartment
1 Bedroom Deluxe Apartment
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
92 sq m
1 bedroom
1 bathroom
Water view
Sleeps 4
1 Queen Bed and 1 Double Murphy Bed
View all photos for Economy Apartment, 1 Bedroom
Economy Apartment, 1 Bedroom
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
72 sq m
1 bedroom
1 bathroom
Water view
Sleeps 3
1 Queen Bed and 1 Single Bed
View all photos for Family Apartment, 2 Bedrooms
Family Apartment, 2 Bedrooms
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
72 sq m
2 bedrooms
1 bathroom
Water view
Sleeps 4
1 Queen Bed and 2 Single Beds
View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms
Deluxe Two Bedroom Apartment With Two Bathrooms
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
110 sq m
2 bedrooms
2 bathrooms
Water view
Sleeps 4
1 Queen Bed and 1 Double Bed
View all photos for Standard Two Bedroom Apartment
Standard Two Bedroom Apartment
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
72 sq m
2 bedrooms
1 bathroom
Water view
Sleeps 5
1 Queen Bed and 2 Single Beds
View all photos for Apartment, 1 Bedroom, Garden View
Apartment, 1 Bedroom, Garden View
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
72 sq m
1 bedroom
1 bathroom
Sleeps 3
1 Queen Bed
View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine
Family Penthouse, 3 Bedrooms, Sea View, Mezzanine
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
273 sq m
3 bedrooms
2 bathrooms
Water view
Sleeps 7
1 King Bed, 1 Queen Bed and 2 Single Beds
View all photos for Apartment, 3 Bedrooms
Apartment, 3 Bedrooms
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
109 sq m
3 bedrooms
2 bathrooms
Water view
Sleeps 7
1 Queen Bed and 4 Single Beds
View all photos for Deluxe Three Bedroom Apartment
Deluxe Three Bedroom Apartment
Sleeps 6
3 Queen Beds
View all photos for One Bedroom Apartment
One Bedroom Apartment
Sleeps 2
1 Queen Bed
View all photos for Deluxe 1-bed Room
Deluxe 1-bed Room
Sleeps 2
1 Queen Bed and 1 Double Bed
View all photos for Three Bedroom Apartment
Three Bedroom Apartment
Sleeps 6
1 Queen Bed and 2 Single Beds
View all photos for Standard Two Bedroom Apartment
Standard Two Bedroom Apartment
Sleeps 4
1 Queen Bed and 2 Single Beds
View all photos for 1+1 Bedroom Apartment
1+1 Bedroom Apartment
Sleeps 3
1 Queen Bed and 1 Single Bed
View all photos for Two Bedroom Apartment
Two Bedroom Apartment
Sleeps 4
1 Queen Bed and 2 Single Beds
View all photos for Penthouse
Penthouse
Sleeps 7
2 Single Beds, 1 King Bed and 1 Queen Bed
View all photos for Deluxe Two Bedroom Apartment
Deluxe Two Bedroom Apartment
Sleeps 4
2 Double Beds
View all photos for Standard 1+1 Bedroom Apartment
Standard 1+1 Bedroom Apartment
Sleeps 3
1 Queen Bed and 1 Single Bed
View all photos for Executive Two Bedroom Apartment
When you stay at Crystal Bay on the Broadwater, you'll be within a 10-minute drive of Cavill Avenue and Broadwater Parklands. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. A hot tub and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Property size
52 apartments
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Check-in hours are 8:30 AM - 12:30 PM on Sunday.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sunloungers
A hot tub
Sauna
Steam room
Internet
Free WiFi
Parking and transport
Free secured self-parking on site
Wheelchair-accessible parking available
On-site parking includes off-street options
Return airport shuttle (surcharge)
On-site car hire
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Coffee/tea maker
Toaster
Cookware/dishes/utensils
Electric kettle
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 30.0 per night
Bathrooms
Shower
Hairdryer
Towels provided
Entertainment
32-inch LCD TV with cable service
Outdoor areas
Balcony
Barbecue
Garden
Picnic area
Laundry
Dryer
Laundry facilities
Laundry detergent
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lift
Lever door handles
Soundproofing
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible public bathroom
Wheelchair-accessible fitness centre
Wheelchair-accessible path to lift
Wheelchair-accessible spa
Wheelchair-accessible pool
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Local maps
Guidebooks/recommendations
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Free newspapers (reception)
Vending machine
Location highlights
Near the boardwalk
Things to do
Fitness centre
Golf nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
52 rooms
14 floors
1 building
Individually decorated
Individually furnished
Fees & policies
Refundable deposits
Deposit: AUD 200.00 per stay
Optional extras
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for AUD 30.0 per day
Rollaway beds are available for AUD 30.0 per night
Pool, spa, & gym (if applicable)
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador
Frequently asked questions
Does Crystal Bay on the Broadwater offer free cancellation for a full refund?
Yes, Crystal Bay on the Broadwater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystal Bay on the Broadwater?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Bay on the Broadwater?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystal Bay on the Broadwater?
Yes, there's free self parking. On-site parking includes off-street options.
Is an airport shuttle service offered by Crystal Bay on the Broadwater?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Bay on the Broadwater?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Crystal Bay on the Broadwater and nearby?
Crystal Bay on the Broadwater has an outdoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Does Crystal Bay on the Broadwater have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does Crystal Bay on the Broadwater have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Crystal Bay on the Broadwater like?
Crystal Bay on the Broadwater is a short 14-minute walk from Broadwater Parklands and 16 minutes' walk from Gold Coast Aquatic Centre. Travellers give top marks for the aparthotel's prime location.
Crystal Bay on the Broadwater Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Feb 2025
JEA-HUN
JEA-HUN, 22-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Family Christmas stay
We really enjoyed our stay - rooms spacious & clean with everything we needed - area close to what we liked & it was quiet
Clare
Clare, 3-night family trip
Verified Hotels.com guest review
6/10 Good
25 Dec 2024
Some good some not so good
Downside- 3 bedrooms and only one had air con, fridge was old and had cracked tray, only cne with small milk, no water or mini bar.
No breakfast.
bedroom TV's did not work.
The upsides.
Spa and pool and sauna and steam room were great thou, gym small but was useable upto date gym machines.
Bed and pillow were comfortable.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Angelica
Angelica, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
Nice location
Easy to check-in after hours. The apartment we got was on second floor so views from balcony was obstructed by trees. The apartment had all you need, only noticed the sofa had broken legs which was fixed by maintenance. Overall good stay.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
The apartment was super comfortable, clean and everything was provided and the staff were lovely.
Claire
Claire, 3-night romance trip
Verified Lastminute guest review
10/10 Exceptional
10 Nov 2024
I stay there on a regular basis and the staff are awesome. The facilities are great and the views are amazing!! It's in a great spot and easy distance to shops etc.
Gail
Gail, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 Nov 2024
Nice and clean. Lovely view 😍
Annette
Annette, 5-night romance trip
Verified Wotif guest review
10/10 Exceptional
3 Nov 2024
Loved our stay. Great location and setup. Was clean and tidy, but carpet is old and stained and mattress in 2nd bedroom needs replacing too.
Yvonne
Yvonne, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
It was very comfortable and clean, easy walking distance to the Gold Coast Aquatic Centre.
Brooke
Brooke, 3-night trip
Verified Wotif guest review
10/10 Exceptional
1 Nov 2024
Wonderful place to stay
Wendy
Wendy, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2024
Great room in a great location.
Tracy
Tracy, 1-night trip
Verified Wotif guest review
10/10 Exceptional
23 Oct 2024
The view was amazing. The rooms were a great size.
Isabella
Isabella, 8-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 Oct 2024
It was a pleasure to stay at this motel/hotel the fusiliers were in a good condition
Thank you for staying at the Crystal beach hotel
Johannes
Johannes, 3-night family trip
Verified Expedia guest review
6/10 Good
20 Oct 2024
poor communication from staff. Bed was comfy with clean linen, however the room overall was rundown and mould present
Georgia
Georgia, 1-night romance trip
Verified Wotif guest review
8/10 Very good
10 Oct 2024
Rachel
Rachel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Good staff around
Vaughn
Vaughn, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
5 Oct 2024
Kyle
Kyle, 1-night trip
Verified Wotif guest review
10/10 Exceptional
3 Oct 2024
Very clean, lovely views and friendly staff.
Michaela
Michaela, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
1 Oct 2024
Adam
Adam, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
Out of the hustle and bustle of surfers paradise great for families beautiful view of the broadwater rooms are comfortable with everything you need staff are great we really enjoyed our stay
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Stayed here for business, great spot will definitely stay here again.
Colin
Colin, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
A lovely family holiday spot. We look forward to returning.
Jen
Jen, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
22 Sept 2024
Zoe
Zoe, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
FRIENDLESS ON ARRIVAL SECURITY BEDROOM OVERLOOKING BROADWATER VERY COMFORTABLE UNIT