In Koutu, Red Rock Thermal Motel offers a tranquil retreat with a garden and playground. Unwind in the spa tub or take a refreshing dip in the outdoor pool. Enjoy convenient amenities like free WiFi and luggage storage.
Royal Indian Restaurant Tandoori Cuisine - 10 min walk
Poco. - 17 min walk
Atticus Finch - 17 min walk
Black Label Bbq - 14 min walk
About this property
Red Rock Thermal Motel
Enjoy your visit to Rotorua with a stay at Red Rock Thermal Motel. Guests can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day. Other highlights include a terrace and a garden.
At a glance
DONE
Hotel size
19 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 15
Check-out time is 10 AM
Contactless check-out
DONE
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open daily from 9 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Room service (limited hours)
Travelling with children
Playground
What to do
Hiking/biking trails nearby
Mountain biking nearby
Hot springs nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
3 buildings/towers
Built in 1970
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Hot tub
Traditional architecture
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Mobile key entry
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Cots/infant beds are available for NZD 10.0 per night
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Red Rock Thermal
Red Rock Thermal Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Rotorua
Red Rock Thermal Motel Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Motel Motel Rotorua
Frequently asked questions
Is there a pool at Red Rock Thermal Motel?
Yes, there's an outdoor pool.
Are pets allowed at Red Rock Thermal Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Red Rock Thermal Motel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Red Rock Thermal Motel?
Check-in start time: 2 PM; check-in end time: 10:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Red Rock Thermal Motel and nearby?
Have fun with nearby activities such as hiking and mountain biking. Additional recreation nearby includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Red Rock Thermal Motel also has a picnic area and a garden.
What's the area around Red Rock Thermal Motel like?
Red Rock Thermal Motel is a short 6-minute walk from Lake Rotorua and 16 minutes' walk from Eat Street.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
9.0
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
28 Mar 2026
Great motel, good location, had everything we needed & very helpful management. Would definitely return & recommend.
Tonia
Tonia, 2-night trip
Verified
10/10 Exceptional
7 Mar 2026
Shops etc nearby
D
D, 1-night trip
Verified
10/10 Exceptional
25 Apr 2025
Enjoyed our family holiday at Red Rock motel. They were accommodating and went out of their way to provide sleeping arrangements for my family.
Vitinia
Vitinia, 2-night trip
Verified
10/10 Exceptional
26 Apr 2025
We had a great stay. The room was lovely and spacious. The little private patio area was lovely and sunny to sit out in. The bathroom was great and the shower had good water pressure with hot water.
Elisabeth
Elisabeth, 7-night trip
Verified
8/10 Very good
15 Jun 2025
It was great and easy access for me in the area it was in.
Didn`t get chance to check out he hot tub this time but was OK last time.
Kelvin
Kelvin, 1-night trip
Verified
10/10 Exceptional
1 Sept 2025
I don’t know why people rated so low. It’s a little dated but for the price and the area it’s pretty good. Small hot spring pool is basically a private pool. The bed was clean and comfortable and had full kitchen available with cutlery and plates, cups microwave and oven. I would definitely recommend if you are on a budget. Most other hotels in the area are much more expensive. Staff was friendly and made sure everything was satisfactory. It’s not a brand new property but well taken care of.
Dan
Dan, 1-night trip
Verified
8/10 Very good
25 May 2025
The motel was clean and the staff were nice. It was a good base to get everywhere we needed (thermal wonderland with lady knox geyser, te puia and town) and was nice and warm. The facilities were good for us, eg. Kitchen and separate room for our 10 month old baby to sleep in. However, the other room didn’t have a heater so it got very cold and we couldn’t actually let her sleep in it! Other than that and a metallic smelling hob, it was a good place to stay!
Sant
Sant, 2-night trip
Verified
10/10 Exceptional
28 Jan 2026
The thermal spa was really nice to soak in and the family that runs the motel is so nice. They were very helpful. Place is not fancy, could use some upgrades, especially the bathroom… but overall it suited our needs!
Alberto
Alberto, 4-night trip
Verified
10/10 Exceptional
15 Jan 2026
Quiet and convenient with prompt response to requests.
Rita
Rita, 2-night trip
Verified
6/10 Good
31 Aug 2025
This is a pretty good place to be honest for the price this is the best option you will get
Wilbert
Wilbert, 1-night trip
Verified
10/10 Exceptional
13 Jan 2026
Everything
Godfrey II
Godfrey II, 1-night trip
Verified
10/10 Exceptional
3 Jun 2025
We enjoyed t
Jatinder
Jatinder, 1-night trip
Verified
10/10 Exceptional
2 Jun 2025
Great
Saleshni
Saleshni, 1-night trip
Verified
2/10 Poor
28 Aug 2025
Really dont like this place and would never recommend anyone to come here what a awesome hotel to ruin our holiday it's a 0/0 from me and my husband and my 3 daughters needs so much updating
Louise
Louise, 2-night trip
Verified
6/10 Good
21 Jun 2025
Needs updating
Justin
Justin, 1-night trip
Verified
2/10 Poor
25 Aug 2025
No milk given to us on arrival, very bad tv reception, air conditioning did not work froze our arse off that night, they tried to fix the aircon, but we ended up with a smelly portable plug-in heater. had to ask for unit to be cleaned on the first day as no one had turned up between 10am and 2pm as indicated on their book in the unit, floor was never vacuumed, thermal spa pool pump did not work water was like a Lukewarm bath and murky (milky color), old bathroom light that did not work had no cover over it, oven was very greasy inside and with a clear sign of old food on inside of glass door which you could clearly see when it was closed, netting curtains were covered in mold.no extraction over cooking elements steam went straight up under the cupboard for plates and cups, no control over the other guest causing excessive noise which police arrived around 1.30am so very little sleep on the last night in which I had a show to attend during the following day then a three- and half-hour drive home that night, so overall a terrible stay,
Paul
Paul, 3-night trip
Verified
8/10 Very good
30 Dec 2020
Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool on site.
Could do an upgrade in the rooms
Verified traveller
3-night trip
Verified
6/10 Good
12 Jul 2020
Property was ok
Cottage is becoming vwry dated and needing maintenance done on it
Craig
Craig, 2-night trip
Verified
10/10 Exceptional
1 Apr 2020
The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.
Verified traveller
2-night trip
Verified
8/10 Very good
29 Mar 2020
The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.
Verified traveller
1-night trip
Verified
6/10 Good
2 Mar 2020
No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.
Verified traveller
1-night trip
Verified
4/10 Fair
2 Oct 2019
Better Options for the Price
Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.
Verified traveller
3-night trip
Verified
10/10 Exceptional
21 Jul 2019
Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.
Verified traveller
1-night trip
Verified
10/10 Exceptional
29 Apr 2019
Chambre + hot pool ... le top !
Petit hotel tranquille, chambre bien chauffée et propre absolument conforme aux descriptions. Le grand spa avec bulles & eau chaude naturelle utilisable 24h/24 en privé est vraiment un plus . Je reviendrai sans hésiter !
schira
schira, 3-night trip
Verified
8/10 Very good
22 Feb 2019
Very clean ,quiet and comfortable beds . Friendly staff. Easy check-in . Great spa.