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All properties in Takua Pa, Phang Nga, Thailand
1 room, 2 adults

Mai Khao Lak Beach Resort and Spa

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
9/17 Petchkasem Rd., Moo 1 Kuk Kak, Takua Pa, Phang Nga, 82190, Thailand

Beach resort in Takua Pa with free water park, spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Thailand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Staff great. Food good. Nice hotel for family No complaints Sep 27, 2018
  • We had a great stay with our family of 5 and enjoyed the beach and the large pool…Oct 16, 2019

Mai Khao Lak Beach Resort and Spa

from £47
  • Deluxe Suite Room
  • Deluxe Suite with Pool Access Room
  • Mai Villa Garden View
  • Mai Pool Villa Garden View
  • Deluxe Suite Premium
  • Deluxe Suite Pool Access with Jacuzzi

What’s around Mai Khao Lak Beach Resort and Spa

Landmarks

  • Pak Weep Beach - 1-minute walk
  • Bang Sak Beach - 2-minute walk
  • Laem Pakarang Beach - 2.3 mi / 3.8 km
  • Sai Ruang Waterfall - 2.4 mi / 3.8 km
  • Bang Niang Beach - 7.8 mi / 12.5 km
  • Nang Thong Beach - 8.4 mi / 13.5 km
  • Ban Thap Tawan Beach - 4.4 mi / 7.1 km
  • Khuk Khak Beach - 5.6 mi / 9 km

Getting around

  • Phuket (HKT-Phuket Intl.) 85-min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 306 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Thailand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 10 kilometers

  • Free shopping centre shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Fishing on site
  • Playground on site
  • Snorkelling on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Mountain biking nearby
  • Free water park access
  • Waterslide
  • Swim-up bar
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business centre
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers: 14
  • Year Built – 2012
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Turndown service
Things to enjoy
  • Number of living rooms
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 24-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Fridge
More
  • In-room safe

Special features

Spa

Mind Spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

The Mangrove – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.

Talay Thai – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

Green and Grilled – This beach restaurant serves breakfast, lunch and dinner. Open daily.

Thea’s Coffee Shop – This coffee shop only serves light fare. Open daily.

The Buffet – This restaurant specialises in international cuisine and only serves breakfast. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Bicycle rentals on site
  • Fishing on site
  • Playground on site
  • Snorkelling on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Golfing nearby
  • Mountain biking nearby

Mai Khao Lak Beach Resort and Spa’s small print

Also known as

  • Mai Khaolak Beach Resort Takua Pa
  • Mai Khao Lak Beach Resort and Spa Resort
  • Mai Khao Lak Beach Resort and Spa Takua Pa
  • Mai Khao Lak Beach Resort and Spa Resort Takua Pa
  • Mai Khao Lak Beach Resort and Spa Resort
  • Mai Khao Lak Beach Resort and Spa Takua Pa
  • Mai Khao Lak Beach Resort and Spa Resort Takua Pa
  • Mai Khaolak Beach Takua Pa
  • Mai Khao Lak Beach Resort Takua Pa
  • Mai Khao Lak Beach Takua Pa
  • Mai Khao Lak Beach Resort
  • Mai Khao Lak Beach
  • Mai Khao Lak Beach Resort Spa
  • Mai Khaolak Beach Resort Spa
  • Mai Khao Lak And Spa Takua Pa

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: THB 5000.00 per stay

Optional extras

Buffet breakfast is offered for an extra charge of THB 600 for adults and THB 300 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1800 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mai Khao Lak Beach Resort and Spa

  • Does Mai Khao Lak Beach Resort and Spa offer free cancellation for a full refund?
    Yes, Mai Khao Lak Beach Resort and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mai Khao Lak Beach Resort and Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mai Khao Lak Beach Resort and Spa?
    Yes, there's free self parking.
  • Is there a pool at Mai Khao Lak Beach Resort and Spa?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Mai Khao Lak Beach Resort and Spa?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Mai Khao Lak Beach Resort and Spa?
    You can check in from 3:00 PM - 8:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Mai Khao Lak Beach Resort and Spa?
    Yes, there are 6 on-site restaurants, featuring beachfront dining and international cuisine. Nearby restaurants include Krua thai on the beach (6-min walk), Rim Lay Restaurant (2.2 mi) and Boat Yard Restaurant (3.8 mi).
  • Is an airport shuttle service offered by Mai Khao Lak Beach Resort and Spa?
    Yes, an airport shuttle is available. The charge is THB 1800 per vehicle one-way.
  • What is there to do at Mai Khao Lak Beach Resort and Spa and nearby?
    Have fun with on-site activities such as kayaking, fishing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Mai Khao Lak Beach Resort and Spa also has 2 bars, a waterslide and a fitness centre, as well as an arcade, a picnic area and a garden.

Recent reviews

Good 7.6 From 27 reviews

Poor 2.0
Avoid
Our experience was poor. The resort advertises about being family friendly but the rooms are all single bedroom and tiny! Staff were rude and unhelpful, and the majority of the resort was not open as it was low season. The pools look good but in reality are average. They are extremely shallow (no deeper than 1.3M) and are heavily chlorinated. The food they served was disgusting, so we ate elsewhere. I would recommend booking somewhere else!
Loretta, au9 night family trip
Very good 8.0
Lovely stay at Mai Khaolak, staff friendly and helpful. Rooms of good sizes, plenty of pools and great surroundings. Definately will be going back.
Cat, au8 night trip
Exceptional 10.0
Pool access deluxe room
Hotel staff are very friendly and helpful. One of the best hotel in Kai Lak.
Gary, hk3 night trip
Good 6.0
Good place for kids but not for discerning adults
The rooms were spacious with two separate rooms where the lounge could be made up into another double bed to accommodate parents and children in separate rooms and the pools were extensive with lots of separate areas with lounges. The children’s pool area had an excellent water slide area although there were a few injuries while we were there. The breakfast was ample and I loved the fact there was a selection of freshly squeezed juices, including my favourite, carrot juice. However, the resort was badly let down with its cleanliness. Dirty plates were left outside rooms for days, attracting wildlife and ants and often rooms weren’t cleaned until late afternoon and even 9pm one night, when the children were in bed. The cleaning was very superficial with a quick wipe over of surfaces. Toiletries were often not replaced and had to be asked for. Having read other bad reviews about the hotel, it did appear as though the hotel was trying to look as though they were doing something about it as towards the end of our stay they had staff taking photos of each other performing customer service. This was particularly evident in the breakfast area where someone was being photographed on one occasion going around talking to guests. Of course this only happened when the photographer was in tow.
Jenny, au5 night family trip
Poor 2.0
Terrible. Don't book here!!
Hotel under renovattion. Mostly closed down. Like ghost town with disappointed guests and disinterested staff. was offered a refund for our eaarly departure ut have not heard back since, even after several emails. Never again. Isolated location with nothing to do. Lot of stray dogs for the kids to play with.
Heidi, au7 night trip
Exceptional 10.0
Wonderful restful holiday, lovedthe pool and beach, Will come back again
au14 night trip
Good 6.0
Discrimination against Asian guests by some staff
At breakfast one morning, I asked for two fried eggs at the omelette corner. A couple of minutes later, I returned to get the eggs, which were just about ready. At that moment, a European guest came and asked for the same. The female staff making the eggs put the done eggs on a plate and was about to give it to the European guest first right in front of me. Only when I said ‘that’s mine’ did she withdraw the plate from the European guest and give it to me. After breakfast, we found water gushing out from the toilet bowl in our room. After fifteen minutes and two calls without any help coming, I went to the front desk personally. The staff were all engaged with various guests, so I queued up. A European lady then came and stood beside me. Then, a staff came out from the office behind. He came across to us and asked the European lady how he could help, totally ignoring me. I said to him ‘Excuse me’ twice, but he pretended not to hear me. Only when I said ‘Can you hear me?’ did he turn to me. I told him I was queuing up before the European lady came, and demanded to know why she was served first. A female staff noticed what was happening, came over and indicated to the male staff to leave. She then resolved the toilet problem for me. The next morning at the omelette corner, the same lady, obviously recognizing me, vengefully went ahead to serve a European guest who came later than me first. I've told the head manager and restaurant service manager about these incidents.
Wing Kam Raymond, hk3 night romance trip
Exceptional 10.0
Bra!
Bra hotell och frächt! Wifi var det enda dåliga!
se7 night family trip
Good 6.0
Skuffende
Værelserne var udemærket opdelt og størrelsen acceptabel til en familie på 4, men i dårlig stand. Vi var nød til at flytte værelse én gang grundet kraftig lugt af fugt og det håndterede de desværre ikke godt, hvilket nok har udløst det dårlige samlet indtryk. Det andet værelse virkede umiddelbart bedre ventileret, men efter et par dage sneg samme lugt sig ind. Beliggenhed fin i forhold til strand og gode udendørs faciliteter. Hotellet er delt i to sektioner og andet sektion længst væk fra stranden er nyere og værelserne mere attraktive, men ulempen er afstanden til hjertet af området samt vigtigst af alt stranden. Jeg er sikker på at man nok skal få et ganske fint ophold, men det er ikke et sted vi ville besøge igen.
dk8 night family trip
Good 6.0
Bra hotell med lugnt läge i Khao Lak
Bra hotell i lugnt läge på Khao Lak. Lite dyrare än andra hotell vi bott på i Thailand. Barnen älskade shower osv, poolerna är barnvänliga. Maten på hotellet ok, men inte så mycket mer Finns bra restauranger på stranden nedanför.
Tobias, se9 night family trip

Mai Khao Lak Beach Resort and Spa