Mai Khao Lak Beach Resort and Spa
- Free WiFi and free parking
Staff great. Food good. Nice hotel for family No complaints
We had a great stay with our family of 5 and enjoyed the beach and the large pool…
Mai Khao Lak Beach Resort and Spa
from £47- Deluxe Suite Room
- Deluxe Suite with Pool Access Room
- Mai Villa Garden View
- Mai Pool Villa Garden View
- Deluxe Suite Premium
- Deluxe Suite Pool Access with Jacuzzi
FAQs for Mai Khao Lak Beach Resort and Spa
Does Mai Khao Lak Beach Resort and Spa offer free cancellation for a full refund? Yes, Mai Khao Lak Beach Resort and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Mai Khao Lak Beach Resort and Spa? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Mai Khao Lak Beach Resort and Spa? Yes, there's free self parking. Is there a pool at Mai Khao Lak Beach Resort and Spa? Yes, there are 3 outdoor pools and a children's pool. Are pets allowed at Mai Khao Lak Beach Resort and Spa? Sorry, neither pets and nor service animals are allowed. What are the check-in and check-out times at Mai Khao Lak Beach Resort and Spa? You can check in from 3:00 PM - 8:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available. Are there restaurants at or near Mai Khao Lak Beach Resort and Spa? Yes, there are 6 on-site restaurants, featuring beachfront dining and international cuisine. Nearby restaurants include Krua thai on the beach (6-min walk), Rim Lay Restaurant (2.2 mi) and Boat Yard Restaurant (3.8 mi). Is an airport shuttle service offered by Mai Khao Lak Beach Resort and Spa? Yes, an airport shuttle is available. The charge is THB 1800 per vehicle one-way. What is there to do at Mai Khao Lak Beach Resort and Spa and nearby? Have fun with on-site activities such as kayaking, fishing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Mai Khao Lak Beach Resort and Spa also has 2 bars, a waterslide and a fitness centre, as well as an arcade, a picnic area and a garden.
Recent reviews
Good 7.6 From 27 reviews
Our experience was poor. The resort advertises about being family friendly but the rooms are all single bedroom and tiny! Staff were rude and unhelpful, and the majority of the resort was not open as it was low season. The pools look good but in reality are average. They are extremely shallow (no deeper than 1.3M) and are heavily chlorinated. The food they served was disgusting, so we ate elsewhere. I would recommend booking somewhere else!
Lovely stay at Mai Khaolak, staff friendly and helpful. Rooms of good sizes, plenty of pools and great surroundings. Definately will be going back.
Hotel staff are very friendly and helpful. One of the best hotel in Kai Lak.
The rooms were spacious with two separate rooms where the lounge could be made up into another double bed to accommodate parents and children in separate rooms and the pools were extensive with lots of separate areas with lounges. The children’s pool area had an excellent water slide area although there were a few injuries while we were there. The breakfast was ample and I loved the fact there was a selection of freshly squeezed juices, including my favourite, carrot juice. However, the resort was badly let down with its cleanliness. Dirty plates were left outside rooms for days, attracting wildlife and ants and often rooms weren’t cleaned until late afternoon and even 9pm one night, when the children were in bed. The cleaning was very superficial with a quick wipe over of surfaces. Toiletries were often not replaced and had to be asked for. Having read other bad reviews about the hotel, it did appear as though the hotel was trying to look as though they were doing something about it as towards the end of our stay they had staff taking photos of each other performing customer service. This was particularly evident in the breakfast area where someone was being photographed on one occasion going around talking to guests. Of course this only happened when the photographer was in tow.
Hotel under renovattion. Mostly closed down. Like ghost town with disappointed guests and disinterested staff. was offered a refund for our eaarly departure ut have not heard back since, even after several emails. Never again. Isolated location with nothing to do. Lot of stray dogs for the kids to play with.
Wonderful restful holiday, lovedthe pool and beach, Will come back again
At breakfast one morning, I asked for two fried eggs at the omelette corner. A couple of minutes later, I returned to get the eggs, which were just about ready. At that moment, a European guest came and asked for the same. The female staff making the eggs put the done eggs on a plate and was about to give it to the European guest first right in front of me. Only when I said ‘that’s mine’ did she withdraw the plate from the European guest and give it to me. After breakfast, we found water gushing out from the toilet bowl in our room. After fifteen minutes and two calls without any help coming, I went to the front desk personally. The staff were all engaged with various guests, so I queued up. A European lady then came and stood beside me. Then, a staff came out from the office behind. He came across to us and asked the European lady how he could help, totally ignoring me. I said to him ‘Excuse me’ twice, but he pretended not to hear me. Only when I said ‘Can you hear me?’ did he turn to me. I told him I was queuing up before the European lady came, and demanded to know why she was served first. A female staff noticed what was happening, came over and indicated to the male staff to leave. She then resolved the toilet problem for me. The next morning at the omelette corner, the same lady, obviously recognizing me, vengefully went ahead to serve a European guest who came later than me first. I've told the head manager and restaurant service manager about these incidents.
Bra hotell och frächt! Wifi var det enda dåliga!
Værelserne var udemærket opdelt og størrelsen acceptabel til en familie på 4, men i dårlig stand. Vi var nød til at flytte værelse én gang grundet kraftig lugt af fugt og det håndterede de desværre ikke godt, hvilket nok har udløst det dårlige samlet indtryk. Det andet værelse virkede umiddelbart bedre ventileret, men efter et par dage sneg samme lugt sig ind. Beliggenhed fin i forhold til strand og gode udendørs faciliteter. Hotellet er delt i to sektioner og andet sektion længst væk fra stranden er nyere og værelserne mere attraktive, men ulempen er afstanden til hjertet af området samt vigtigst af alt stranden. Jeg er sikker på at man nok skal få et ganske fint ophold, men det er ikke et sted vi ville besøge igen.
Bra hotell i lugnt läge på Khao Lak. Lite dyrare än andra hotell vi bott på i Thailand. Barnen älskade shower osv, poolerna är barnvänliga. Maten på hotellet ok, men inte så mycket mer Finns bra restauranger på stranden nedanför.