We were greeted by incredibly helpful staff who helped with parking instructions, an overview of the unique history of the building (former printing house in the time of Voltaire!), and were happy to arrange for some special transportation issues and directions questions. When we arrived at our room, we were surprised to find that we had been upgraded! The entire complex is lovely--make sure you explore a bit! Breakfast was to die for, by the way. Fantastic local products available--charcuterie, cheese, savories, the best croissants ever, and ample coffee or tea. It was a bit cold and rainy, so we didn't really take advantage of the outdoor courtyard...however, the fire and seating area near check-in is so cozy and warm! We will definitely always stay here, if given other opportunities.