Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Luxury hotel with full-service spa, connected to a shopping centre, near Ciputra World Mall

Choose dates to view prices

Wed 21 Jan
Tue 27 Jan
January 2026
20
February 2026
Treat yourself to luxury at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International, where you can unwind with a massage or aromatherapy treatment at the onsite spa. Enjoy shopping on site, grab a coffee from the café, and take advantage of dry cleaning services. With an outdoor pool and children's pool nearby guests have praised this hotel’s location near Ciputra Golf Club.
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children's pool
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
£50
includes taxes & fees
6 Feb - 7 Feb

Why we love this property

Spa serenity
The spa offers daily treatments like aromatherapy and body scrubs. Couples enjoy special rooms. A sauna, hot tub, and fitness room complete this haven.
Breakfast and bites
From cooked-to-order breakfast to cafe treats and restaurant dining, this hotel delivers. A bar rounds out the culinary lineup.
Pillow paradise
Step into luxury with personalised pillow options and late-night room service. Blackout drapes ensure perfect sleep after in-room massages.

Room options

Showing 9 of 9 rooms
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, laptop workspace
Deluxe Twin Room (Twin Bed) | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (Twin Bed)

Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Superior Deluxe

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Rainfall showerhead
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, laptop workspace
Grand Deluxe Twin | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Executive Club Deluxe

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Executive Club Grand Deluxe

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Suite | Minibar, in-room safe, desk, laptop workspace
Suite | Minibar, in-room safe, desk, laptop workspace
Suite | Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Grand Deluxe King

Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Superior Deluxe

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Rainfall showerhead
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jl. Mayjen Sungkono Kav. 87, Surabaya, East Java, 60225

What's nearby

  • Ciputra World Mall - 1 min walk - 0.0 km
  • Surabaya Town Square - 15 min walk - 1.3 km
  • Surabaya Zoo - 2 min drive - 2.0 km
  • Lapangan Thor Stadium - 2 min drive - 1.4 km
  • House of Sampoerna - 2 min drive - 2.1 km

Getting around

  • Surabaya (SUB-Juanda) - 37 min drive
  • Surabaya Pasar Turi Station - 21 min drive
  • Surabaya Gubeng Station - 21 min drive
  • Tandes Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪XXI Lounge - ‬2 min walk
  • ‪The Duck King - ‬1 min walk
  • Saigon Delight
  • Paradise Dynasty

About this property

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is a great choice for a stay in Surabaya. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.

At a glance

Hotel size

    • 212 rooms
    • Arranged over 22 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site valet parking (IDR 60000 per day)

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 302500 to 302500 for adults and IDR 151250 to 151250 for children
  • Airport shuttle service is offered for an extra charge of IDR 440220 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Parking

  • Valet parking costs IDR 60000 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Ciputra World Surabaya
Hotel Ciputra World
Ciputra World Surabaya
Ciputra World
Hotel Ciputra World Surabaya, Java
Hotel Ciputra World Surabaya

Frequently asked questions

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offer free cancellation for a full refund?

Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 5:00 PM.

Are pets allowed at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yes, an airport shuttle is available. The charge is IDR 440220 per vehicle one-way.

What are the check-in and check-out times at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is noon. Express check-in is available.

What is there to do at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International and nearby?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has a spa and an outdoor pool, as well as a fitness centre.

Are there restaurants at or near Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yes, there's an on-site restaurant.

What's the area around Hotel Ciputra World Surabaya managed by Swiss-Belhotel International like?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is a short 1-minute walk from Ciputra World Mall and 17 minutes' walk from Surabaya Town Square.

Have a question?

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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities

10/10 Exceptional

I'm definitely a fan of Swiss-Belhotel for international travel going forward. The rooms were clean and the staff exceptionally helpful.
Wendy or Joe, 5-night trip

10/10 Exceptional

This was a GORGEOUS hotel. The staff was incredibly attentive and friendly. The area was very safe. I will definitely stay here again.
Perseus, 2-night trip

8/10 Very good

enjoyed stay
3-night trip

10/10 Exceptional

Regarding instruction of bluebird, it was quite detailed. Further I got heartful sweets complimentary, so it was impressive services.
Tadashi, 1-night trip

8/10 Very good

friendly service all the way
Chin Huat, 3-night trip

10/10 Exceptional

Great hospitality.
CHAN FAI, 2-night trip

8/10 Very good

Nice affordable hotel with secret access

It was a nice hotel with nuce bfast the only issue is the access and reception on the 8th floor. Getting to the hotel is like going to underground secret building a bit strange the rest is fine
Dino, 2-night trip

10/10 Exceptional

Loacti o n near from mall,and everything's good
Ozy, 2-night trip

10/10 Exceptional

Stayed for 6 nights. Staff were very friendly and the location is very convenient being attached to the mall.
Stephen, 6-night trip

10/10 Exceptional

Wonderful staff
Him, 7-night trip

8/10 Very good

Shower's temp control is so difficult. And also the pressure of shower is not enough.
Takashi, 10-night trip

10/10 Exceptional

It is a great hotel and excellence service but wish the pool was heated.
Joni, 3-night trip

10/10 Exceptional

Outstanding Hotel in Surabaya

Ciputra World is always the best place to stay in Surabaya. It's been my go to place for several years. Too bad the connected shopping mall is not doing too well.
August, 2-night trip

10/10 Exceptional

Amazing….10/10! Highly recommend.
Ruth, 14-night trip

8/10 Very good

Nice comfort stay

Overall good. Only first 2 nights the drainage pipes gave off foul smell. Breakfast spread are fantastic.
Stephen Chia, 5-night trip

4/10 Fair

poor wifi
mehmet engin, 1-night trip

6/10 Good

Transit stay

The arrival and parking arrangements were both unclear and inconvenient. The room was good but the breakfast indifferent. I would stay again but the hotel may not be my first choice.
Michael, 1-night trip

8/10 Very good

Hot water was only warm. Starting to show its age
Leonard, 3-night trip

10/10 Exceptional

スタッフの対応が素晴らしい
Tadashi, 1-night trip

8/10 Very good

清潔な部屋です。スタッフも対応は良い。
Takashi, 3-night trip

8/10 Very good

いつも利用させて頂いております。今回の滞在も快適に過ごせました。ロビーのACが早く修理されると良いですね。また、サウナの近くにロッカーが有れば、より使いやすいですね。
Tadashi, 3-night trip

8/10 Very good

次回、泊まるつもりです。
makoto, 3-night trip

6/10 Good

壁が薄く隣りの部屋のいびきがうるさくて眠れませんでした。いいホテルですが、電源の場所が不便だったり、お湯の調整が難しかったりと設備が微妙です。朝食は豊富ですが、寿司が腐っていて吐き出しました。
Hideo, 2-night trip

10/10 Exceptional

とてもきれい。快適な滞在ができとても良かったです。朝食もとても美味しかった
Ryo, 1-night trip

10/10 Exceptional

とてもスタッフの対応が良いホテルです。チェックアウト後、服を部屋に忘れたのですが、急いで見つけて届けてもらいました。朝食も目移りするくらい豪華なビュッフェです。
Naoki, 1-night trip