Enjoy your visit to Nikko with a stay at Okunoin Hotel Tokugawa. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a sauna, a terrace and a garden.
Languages
English, Japanese
At a glance
Hotel size
22 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Free train station shuttle from 2:30 PM to 5:30 PM*
Off-site
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–9 AM
Restaurant
Coffee shop
Shared microwave
Room service (limited hours)
Travelling with children
Free local shuttle
What to do
Hot springs
Working away
Conference space
Services
Front desk (limited hours)
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Garden
Terrace
Sauna
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
MP3 docking station
25-inch LED TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Turndown service
Premium bedding
What to enjoy
In-room massage
Lanai
Individually decorated
Separate living room
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children ages 0-2 for meals and must be pre-booked.
Also known as
Okunoin Hotel Tokugawa Nikko
Okunoin Hotel Tokugawa
Okunoin Tokugawa Nikko
Okunoin Tokugawa
Okunoin Hotel Tokugawa Hotel
Okunoin Hotel Tokugawa Nikko
Okunoin Hotel Tokugawa Hotel Nikko
Frequently asked questions
Does Okunoin Hotel Tokugawa offer free cancellation for a full refund?
Yes, Okunoin Hotel Tokugawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Okunoin Hotel Tokugawa?
Sorry, pets aren't allowed.
Is parking offered on site at Okunoin Hotel Tokugawa?
Yes, there's free self, valet and extended parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Okunoin Hotel Tokugawa?
Check-in start time: 3 PM; check-in end time: 7 PM. Check-out time is 10:30 AM.
What is there to do at Okunoin Hotel Tokugawa and nearby?
On-site recreation at Okunoin Hotel Tokugawa includes hot springs. Enjoy amenities such as a sauna and a garden.
Are there restaurants at or near Okunoin Hotel Tokugawa?
Yes, there's an on-site restaurant.
Does Okunoin Hotel Tokugawa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Okunoin Hotel Tokugawa have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around Okunoin Hotel Tokugawa like?
Okunoin Hotel Tokugawa is located by the river, a short 8-minute walk from Tamozawa Imperial Villa Memorial Park and 14 minutes' walk from Kanmangafuchi Abyss.
Okunoin Hotel Tokugawa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
30 May 2021
Excellent hotel, great staff, took plenty of care when we mentioned vegetarian food options. Will definitely return to stay again
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Mar 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2020
Amazing rooms and delicious food. This was a great place to stay.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2019
Kelvin Chiu K
Kelvin Chiu K, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2019
Gemma
Gemma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2019
Best of Japanese hospitality
This is my first visit to an onsen resort. Japanese hospitality at its best. They treated me like a royalty. The kaiseki banquet dinner and a full Japanese dinner are included in the price. I had a patio onsen bath with an outdoor view as well as an access to their public bath. This is a great deal compared to an equivalent amount of money spent in a decent hotel in a major US city.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Oct 2019
Awesome place! I would live here if I could. Amazing area to vist
Verified traveller
1-night romance trip
Verified Travelocity guest review
10/10 Exceptional
23 Oct 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
8 Sept 2019
Verified traveller
7-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2019
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jul 2019
A wonderful experience staying at a traditional Japanese Inn
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Apr 2019
The private hot pool was fantastic with lovely views over the surrounding garden and forest.
The Japanese breakfasts & dinners served in private rooms were enjoyable and not having to sit on the floor chairs to eat it was appreciated for a couple of 'mature' guests such as ourselves !
Having opted for sleeping on mats rather than western style beds, the setting up of bed and tidying away was very efficient - we did have to supplement the bottom mattress with a spare as they were quite thin and a good nights sleep necessitated the extra thickness.
Staff were very friendly and there was always someone who could speak english to assist with any questions.
Although there is a complimentary shuttle bus and transfer to and from the JR station, the walk into Nikko was very pleasant and easy.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Mar 2019
The staff were so friendly and so helpful. They went out of their way to help with any issues we had. I would absolutely return.
Verified traveller
2-night family trip
Verified Orbitz guest review
10/10 Exceptional
12 Mar 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Feb 2019
ataff is so professional, perfect!
book the private bag for jyen2000.
did was like a 5 star restaurant, private room.
Kenneth
Kenneth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Dec 2018
Great overall experience. The dinner and breakfast was delicious.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Nov 2018
Yee Shan
Yee Shan, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2018
The only complaint is the food. My wife does not like cold food. Despite informing the hotel beforehand, a dish on ice which was claimed to be a salad was served.
We had 4 meals of similar cold starters which we did not enjoy.
All in all, the quality of the Kaiseki meals needs to be improved.
Tony Kung Ming
Tony Kung Ming, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2018
The staff are good. The room with open air bath was excellent. The food was good. We do not have anything that is not satisfy. We will go back!
OiChun
OiChun, 1-night trip
Verified Expedia guest review
8/10 Very good
29 Oct 2018
The service was attentive and friendly.
The garden was beautiful.
Towel service at spa area really was nice.
Dinner and breakfast were both enjoyable.
J
J, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2018
Kurt
Kurt, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jun 2018
Lovely and Peaceful hotel
Very nice hotel and we felt the staff went out of their way to make us comfortable.