C'haya Hotel, Kota Kinabalu: 2025 Info, Photos, Reviews

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Hotel with outdoor pool, near Imago Shopping Mall

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Dates

May 2025

June 2025

Outdoor pool, open 8:30 AM to 6:30 PM, pool loungers

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with premium TV channels, TV

Family Suite, 3 Bedrooms | Bathroom | Shower, free toiletries, hair dryer, bidet

Overview
Rooms
Location
Policies

Escape to C'haya Hotel in Tanjung Aru, where lush gardens and a rooftop terrace set the tone for relaxation. Unwind by the outdoor pool, indulge in a delicious meal at Amuse Cafe, or stay connected with in-room WiFi.

Very good

Popular amenities

Pool
Free parking
Laundry facilities
Non-smoking
24/7 front desk
Air conditioning

Main amenities (12)

Daily housekeeping
Near the beach
Restaurants
Outdoor pool
Rooftop terrace
Breakfast available
Room service
Coffee shop/cafe
24-hour front desk
Air conditioning
Garden
ATM/banking services

Feel at home (6)

Private bathroom
Separate bedroom
Separate dining area
Separate sitting area
Premium TV channels
Garden

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 10 of 10 rooms

Standard Double Room

Highlights

Separate dining area

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Bidet

Private bathroom

Electric kettle

26 sq m
City view
Sleeps 3
1 Queen Bed

Superior Twin Room

Highlights

Separate dining area

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Bidet

Private bathroom

Electric kettle

21 sq m
City view
Sleeps 3
2 Single Beds

Suite, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Bidet

Private bathroom

Electric kettle

39 sq m
City view
Sleeps 3
1 King Bed

Executive Suite, 2 Bedrooms

Highlights

Separate dining area

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Bidet

Private bathroom

Electric kettle

6 sq m
City view
Sleeps 4
1 Queen Bed OR 2 Single Beds

Family Suite, 3 Bedrooms

Highlights

Separate dining area

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Bidet

Private bathroom

Electric kettle

8 sq m
City view
Sleeps 7
1 King Bed, 1 Queen Bed and 2 Single Beds

Family Suite

Sleeps 6
2 Single Beds, 1 King Bed and 1 Queen Bed

Superior Twin Room

Sleeps 2
2 Single Beds

King Suite

Sleeps 2
1 King Bed

Executive Suite

Sleeps 4
1 Queen Bed and 2 Single Beds

Standard Double Room

Sleeps 2
1 Queen Bed

Similar properties

Free breakfast
Free parking
Free WiFi
Restaurant

includes taxes & fees

8 Jun - 9 Jun

About the area

No.7 Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

Tanjung Aru Perdana Park - 5 min walk - 0.4 km
Imago Shopping Mall - 4 min drive - 3.2 km
Sutera Harbour - 4 min drive - 2.8 km
Centre Point - 5 min drive - 5.0 km
Suria Sabah Shopping Mall - 6 min drive - 6.1 km

Getting around

Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive
Putatan Station - 14 min drive
Tanjung Aru Station - 21 min walk
Kawang Station - 22 min drive

Restaurants

‪Tanjung Aru Plaza - ‬3 min walk
‪Restoran Pak Mus - ‬4 min walk
‪Kedai Kopi Hing Leong - ‬4 min walk
‪Kung Hu Restaurant - ‬4 min walk
‪Kedai kopi Hin Loi - ‬2 min walk

About this property

C'haya Hotel

C'haya Hotel features a rooftop terrace and puts you a short five-minute drive from Imago Shopping Mall. Guests can take a dip in the outdoor pool or grab a bite to eat at Amuse Cafe, which serves breakfast, lunch and dinner. Also, Suria Sabah Shopping Mall and Jesselton Point Ferry Terminal are within a short drive.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

- 66 rooms
- Arranged over 9 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: midnight
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cots (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking

Other information

- Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Coffee shop
Room service (limited hours)

What to do

Beach nearby
Snorkelling nearby

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers

Facilities

ATM/banking
Rooftop terrace
Garden
An outdoor pool

Accessibility

Lift

Room amenities

Be entertained

32-inch flat-screen TV
Premium TV channels

Home comfort

Air conditioning
Minibar
Electric kettle
Iron/ironing board (on request)

What to enjoy

Separate dining area
Separate sitting area

Freshen up

Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer (on request)
Towels

Stay connected

Desk
Free WiFi

Food and drink

Free bottled water

Daily housekeeping
In-room safe

Special features

Dining

Amuse Cafe – This café serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

Cash deposit: MYR 100 per accommodation, per night

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately MYR 15 to 30 for adults and MYR 15 to 30 for children

Pool, spa, & gym (if applicable)

Pool access available from 8:30 AM to 6:30 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Guests can rest easy knowing that there's a smoke detector on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

C'haya Hotel Kota Kinabalu

C'haya Hotel

C'haya Kota Kinabalu

C'haya

C'Haya Hotel Kota Kinabalu, Sabah

C'haya Hotel Hotel

C'haya Hotel Kota Kinabalu

C'haya Hotel Hotel Kota Kinabalu

Frequently asked questions

Does C'haya Hotel offer free cancellation for a full refund?

Yes, C'haya Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at C'haya Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 6:30 PM.

Are pets allowed at C'haya Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at C'haya Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at C'haya Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at C'haya Hotel and nearby?

Have fun during the warmer months with activities nearby such as snorkelling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near C'haya Hotel?

Yes, there's an on-site restaurant, Amuse Cafe.

What's the area around C'haya Hotel like?

C'haya Hotel is in Tanjung Aru, a short 8-minute walk from Tanjung Aru Perdana Park.

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C'haya Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

6/10

Not a hotel to say anything exciting about. It’s ok if you’re looking for a place closer to the airport. TV was not working, internet disappointing, no breakfast on one day, the next day they had no jam for the toast, pool was very busy. Rooms are ok though.

4-night trip

4/10

Staff unhelpful - no luggage help for older couple. Cafe closed on arrival; we were given the impression that it was closed permanently but we were surprised to find it open when checking-out without breakfast! Corridors smelt musty.

1-night trip

2/10

So unfriendly and no information. Pool open but bar not, said could get breakfast, banner up but no activity. When checking in was told I had a free upgrade, then they in Malaysian changed their mind. Disappointed mis-informed. Room tired. No information given less room number and card. Cheap hotel.

1-night trip

6/10

Firstly, if you read that this hotel has a free shuttle from the airport, don’t believe it (like I did before I booked based on it). There is no shuttle and this is false advertising. Secondly, if you write to them via Expedía, other than them telling you there is no shuttle, you won’t get any response to questions about taxis or any other forms of transport to get there. I tried three times with no reply. My advice is to download the Grab app (I read they took over Uber here) then use it with airport wifi when you arrive. I did and it worked perfectly (and the fare is about US$1 so a good tip in cash is well in order). As for the hotel itself, the rooms are clean and modern so don’t be put off by the corridors to them. The pool area on the roof is quite nice (although the bar there is closed since covid) but there is nowhere to sit and if just one family with kids is there it’s not really worth staying around other than just to dip. I didn’t get to sample the breakfast as my flight (at 8.30am so not ridiculously early) meant I had to leave before it commenced. All in all, if you need a hotel for one night to make a connection next morning, this place will certainly do the trick.

1-night trip

6/10

3-night trip

10/10

1-night trip

8/10

1-night trip

2/10

최악입니다. 가족여행 9년차에 이런 나쁜호텔은 처음이예요. 호텔도 전체적으로 낙후되었고, 주변엔 공사장, 호텔직원이 수영장 구석에서 버젓이 담배피우고, 공항드랍 신청했는데 자기는 몰랐다며 연락도 안해주고..스탭들간에 그정도 인수인계도 안하는지... 수영장 물도 더러워요. 그리고 방에 두었던 햄버거 상자에 도마뱀 발견~~~말 다했지요. 차야호텔 때문에 만족스러웠던 여행이 조금의 오점을 남겼어요..다시는 안가요. 주변에도 알리렵니다.

1-night trip

6/10

1-night trip

6/10

We decided to stay here bcuz it said this hotel offers a free pickup from an airport. But there was no bus waiting for us and we had to pay 45Rk to texi driver to get to this hotel

1-night trip

8/10

1-night trip

8/10

Staffs are helpful and nice! Nice rooftop swimming pool and bar next to it.

6-night trip

6/10

1-night trip

6/10

1-night trip

10/10

This is a great place to stay.close to town.

2-night trip

8/10

밤에 도착으로 체크인을 12시 넘어서 했는데 체크인할때 보조금을 받는다 그러고 숙소안을 확인했는데 전체적으로 괜찮은 편이나 숙소안에 칫솔,치약이 없어서 개인으로 들고온걸 사용했고 샤워타올이 없어 개인적으로 가져온 스폰지를 사용했다 콘센트는 모든나라가 사용할수있는게 설치되어있으니 좋음 퇴실후 짐 보관이 가능해서 비행기시간까지 구경하기 좋고 퇴실때 보조금을 돌려준다

2-night trip

6/10

普普通通普普通通普普通通

1-night trip

10/10

Perfect for overnight stay. Late arrival and early flight departure. Close to the airport. Clean and spacious room. We stayed two times on this trip. Would stay there again.

1-night trip

8/10

1-night trip

4/10

サイトの写真で見るより実際はきれいではなかった。バスタブのある三階の部屋に泊まったが、窓にスクリーン等がなく外から見えてしまう状態だったためスタッフに目隠しできないか確認したところ、黒いゴミ袋を窓にテープで貼ってくれた。何かしらやってくれた事は感謝するが、土足で作業されたのと目隠しが甘かったので結局入浴は諦めた。また、夜は隣のお店と飛行機の騒音でゆっくり寝る事もできなかった。アメニティに歯ブラシセットがなかった事がびっくりした。早朝フライトの為の短時間滞在だったので耐えられたが、二度と泊まらないと思った。

1-night trip

10/10

1-night trip

4/10

공항에 가까워서 예약한 호텔. 사실 그것 외에 좋은점이 없어요. 시내갈때도 택시타고 가야하고 왠만한 투어나 마사지샵에사도 공항샌딩 서비스가 있어서 굳이 싼 가격에 이 곳으로 오신다면 비추입니다. 스위트룸을 잡았는데 이불도 눅눅하고 호스텔보다도 환경이 별로에요. 수건은 두개밖에 안주고 실내슬리퍼는 고사하고 샤워가운도 없습니다. 휴지 여분도 없어서 부족하면 일일이 카운터에 말해야하고 칫솔도 없어요.. 개인용 칫솔 가지고와서 다행.. 호스텔 수준이라 보시면되는데 여행첫날 이곳보다 더 좋은 호스텔에 묵어서 더 실망입니다. 그리고 1층 로비에서 케리어 샌딩도 안해주시는데 케리어카는 왜있는지도 모르겠음.. 주위에 걸어서 갈수있는 편의시설도 없습니다.

2-night trip

2/10

第一晚非常不幸遇到了不乾淨的東西，畢生難忘！太可怕了！如果你們住的是605房，馬上換！我們第二天要求了換房，從12點開始等到4點才有房間給我們，也是服了……

4-night trip

8/10

1-night trip

10/10

1-night trip

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C'haya Hotel

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Photo gallery for C'haya Hotel

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

View all photos for Standard Double Room

Standard Double Room

Highlights

View all photos for Superior Twin Room

Superior Twin Room

Highlights

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Highlights

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Highlights

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Highlights

View all photos for Family Suite

Family Suite

View all photos for Superior Twin Room

Superior Twin Room

View all photos for King Suite

King Suite

View all photos for Executive Suite

Executive Suite

View all photos for Standard Double Room

Standard Double Room

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About the area

What's nearby

Getting around

Restaurants

About this property

C'haya Hotel

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Other information

Property amenities

Food and drink

What to do

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

What to enjoy

Freshen up

Stay connected

Food and drink

More

Special features

Dining

Fees & policies

Refundable deposits

Optional extras

Pool, spa, & gym (if applicable)

Policies

Also known as

Frequently asked questions

Does C'haya Hotel offer free cancellation for a full refund?

Is there a pool at C'haya Hotel?

Are pets allowed at C'haya Hotel?