The Life Hotels

4.5 star property
Luxury hotel with restaurant, connected to the convention centre, near Grand City Surabaya

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Life Hotels

Room (Happy) | 1 bedroom, premium bedding, desk, soundproofing
View from property
View from property
Reception
Hallway

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Spa
    Spa
  • Free parking
    Free parking
  • Gym
    Gym
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • Free train station pick-up
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
Feel at home
  • Private bathroom
  • Separate bedroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

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About the area

Map
Jl. Kusuma Bangsa No. 41, Surabaya, East Java, 60272

What's nearby

  • Grand City Surabaya - 11 min walk - 0.9 km
  • Submarine Monument - 2 min drive - 2.1 km
  • Surabaya Plaza Shopping Mall - 2 min drive - 2.4 km
  • Pasar Atum Mall - 3 min drive - 2.7 km
  • Tunjungan Plaza - 4 min drive - 2.9 km

Getting around

  • Surabaya (SUB-Juanda) - 41 min drive
  • Surabaya Pasar Turi Station - 3 min drive
  • Tandes Station - 22 min drive
  • Surabaya Gubeng Station - 24 min walk
  • Surabaya Kota Station - 30 min walk
  • Free local area shuttle
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪A&W - ‬6 min walk
  • ‪Mie Gacoan - ‬5 min walk
  • ‪Mie Mapan - ‬7 min walk
  • ‪Bakpau Special " Niu Ming - ‬3 min walk
  • ‪Twin Garden Taiwanese Steamboat & Cuisine - ‬7 min walk

About this property

The Life Hotels

When you stay at The Life Hotels, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features a bar/lounge, a fitness centre and a terrace.

Languages

English, Indonesian

At a glance

Hotel size

  • 48 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pickup*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Free local shuttle

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Spa services
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Airport shuttle transfer per adult: IDR 128982.00 (one way)

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 175000 per vehicle (one way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.

Also known as

Midtown Xpress Kusuma Bangsa Hotel Surabaya
Midtown Xpress Kusuma Bangsa Hotel
Midtown Xpress Kusuma Bangsa Surabaya
Midtown Xpress Kusuma Bangsa
Life Surabaya Hotel
Life Surabaya
Life Hotels Hotel Surabaya
The Life Hotels Hotel
Life Hotels Surabaya
Life Hotels
The Life Surabaya
The Life Hotels Surabaya
The Life Hotels Hotel Surabaya

Frequently asked questions

Are pets allowed at The Life Hotels?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Life Hotels?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Life Hotels?
Yes, an airport shuttle is available. The charge is IDR 175000 per vehicle one way.
What are the check-in and check-out times at The Life Hotels?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Life Hotels and nearby?
The Life Hotels has a fitness centre and spa services.
Are there restaurants at or near The Life Hotels?
Yes, there's an on-site restaurant.
What's the area around The Life Hotels like?
The Life Hotels is in the heart of Surabaya, a short 11-minute walk from Grand City Surabaya and 15 minutes' walk from Gelora 10 November Stadium.

The Life Hotels Reviews

Reviews

6.2

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Very good

Verified Hotels.com guest review

6/10 Good

nice hotel at downtown Surabaya
breakfast needs improvement. parking is very limited
Verified Hotels.com guest review

8/10 Very good

value for money
Comfortable stay with no complaints. Everything was convenient.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

not really satisfied
room is very small.parking lot is very small.it was not easy to park my car.and staff told me i can use valet service.well.when i hv so manythings inside my car, i dont feel secure to let anyone taking my car. breakfast is good
Verified Hotels.com guest review

8/10 Very good

Kuwat, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

L'esperienza da dimenticare...
Prenotavo perché devo stare per diversi giorni e attirato dalla vostra promozione di 50% di sconto,ma in realtà quello è il prezzo della stanza! Non c'è posti a sedere inesistente attaccapanni né un armadietto, servizi che terminano alle 10 di sera, di mattina atteso per un ora la richiesta di un bicchiere di acqua calda essendo malato e disturbi intestinale. Ma tutto dipende credo da il management che inesistenti! Riparano il bagno nelle ore di riposo senza avvertire,lenzuole copre piumino rotte come vedete dalle foto in diversi giorni!! Le foto del albergo e stanze sn di vecchia data perché non corrispondono alle foto che pubblicizzate! Vi consiglio di verificare il vero della parola SCONTO, perché la stanza che ho avuto,,,quello è il suo vero prezzo al 100%!
Verified Hotels.com guest review

2/10 Poor

Schimmel im Bad, an den Wänden, unsaubere Decke
Es war überall Schimmel, es war nicht richtig geputzt und die Decke sowie Kissen waren bereits benutzt (Pipi Fleck im Bett) mehr ist die Bewertung nicht wert.
Verified Expedia guest review

6/10 Good

Not bad one
a tiny one but it's acceptable considering its price
Verified Hotels.com guest review

6/10 Good

Betaalbaar hotel voor ieder budget
Dit hotel is zeer geschikt voor reizigers met een klein budget en die niet al te kieskeurig zijn. Wij hadden tijdens ons verblijf een kamer van het "groovy" type, d.w.z. voor ons een kingzise bed en een totaal oppervlakte van 18 vierkante meter (dat is incl.douche/toiletruimte). Bed is prima en schoon, kamers zijn ruim. Het hotel is gelegen aan de Jl Kusuma Bangsa en dit is een drukke straat. Ook 's avonds gaat het verkeer er lang door. Vooral het geluid van de vele brommers en motoren is goed hoorbaar. Prettig is dat je tegenover het hotel en 40 meter naast het hotel twee supermarktjes hebt. De ene is zelfs 24 uur per dag open. De supermarkten hebben beiden een ATM, pal naast het hotel zitten trouwens nog 2 bankfilialen met ATM's. Personeel van hotel is vriendelijk maar bevatten een basishoeveelheid van de engelse taal. In het algemeen gesteld: goed hotel maar geen hotel voor pietluttige mensen. Je moet een flexibele instelling hebben. Vergeet niet dat je een redelijk mooie kamer krijgt voor een klein prijsje. Vanwege familie in Surabaya ben ik al 9x in de afgelopen jaren in deze stad geweest en dit jaar voor het eerst in dit hotel. Ik weet dus ook de levensstijl van de Indonesieers en hun gewoonten. Daarom beveel ik dit hotel ook graag aan. Goed, prettig, wel lawaaige omgeving, redelijk schoon (maar let niet op b.v. een verweerd kitrandje in de douche of wat kalkafzetting op kranen).
Verified Expedia guest review