Des Moines International Airport (DSM) - 35 min drive
Restaurants
Chick-Fil-A - 3 min drive
McDonald's - 4 min walk
Casey's General Store - 2 min drive
Sonic Drive-In - 14 min walk
Buffalo Wild Wings - 18 min walk
About this property
Quality Inn & Suites Des Moines - Merle Hay Road
When you stay at Quality Inn & Suites Des Moines - Merle Hay Road, you'll be within a 15-minute drive of Jordan Creek Town Center. Guests can take a dip in the indoor pool, and free perks include continental breakfast, WiFi and self-parking. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
116 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Pool loungers
Facilities
An indoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Cash deposit: USD 250.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Cleaning fee: USD 2 per accommodation, per night
Children & extra beds
Rollaway beds are available for USD 20 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines
Frequently asked questions
Does Quality Inn & Suites Des Moines - Merle Hay Road offer free cancellation for a full refund?
Yes, Quality Inn & Suites Des Moines - Merle Hay Road does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Des Moines - Merle Hay Road?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn & Suites Des Moines - Merle Hay Road?
Yes, dogs are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Des Moines - Merle Hay Road?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Inn & Suites Des Moines - Merle Hay Road?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Quality Inn & Suites Des Moines - Merle Hay Road?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
What is there to do at Quality Inn & Suites Des Moines - Merle Hay Road and nearby?
Quality Inn & Suites Des Moines - Merle Hay Road has an indoor pool.
What's the area around Quality Inn & Suites Des Moines - Merle Hay Road like?
Quality Inn & Suites Des Moines - Merle Hay Road puts you in Lovington, in the heart of Des Moines. Popular attractions include Jordan Creek Town Center, which is 13 minutes away by car.
Quality Inn & Suites Des Moines - Merle Hay Road Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Adrianna
Adrianna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Dec 2024
Troy
Troy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
1 Dec 2024
Avoid. Bad Service.
Party was happening in the room next door from 3-5 a.m. Front desk employee admitted to only calling the offending room twice when we complained 4 times. Left the hotel at 5 rather than try to get any sleep. Woke my child up as well.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
akshay
akshay, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
Great service, good hotel
It's a great stay while on a budget, if you're expecting a 5 star stay at a place thats like 40 bucks a night then you're the problem not the spot. They did great for their price, service was great, very nice staff, room had some dust but was clean, breakfast wasnt anything great but it gets the job done. We had an issue with our fridge and they just instantly no questions asked gave us another room that was close by. Definetly will go again.
Lucas
Lucas, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
first room did not have a tv (got a different room), second room did not have a chair for the desk, & breakfast was not hot had to microwave to heat up
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Nov 2024
Shirley
Shirley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Quiet and clean
Welcomed when arrived. Very friendly.
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2024
Heather
Heather, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Oct 2024
Joe E
Joe E, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Oct 2024
Erin
Erin, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Oct 2024
Room was fine. Their charge for a dog was higher than what was stated on this site.
John
John, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Yes very good
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 Sept 2024
Our stay was not great. The room smelled of a moldy washer. The first room I was in had dog pee in various spots on the floor. The bed may or may not have been made with fresh sheets. There was trash already in the trash can. We did request a new room second room had brown ring that was not wiped on bathroom counter. Mold starting to grow in spots on the wall and in between the cracks of the headboard. Both rooms had moldy bathroom ceilings. All around bummed about the whole experience and wish I could get my money back and I would have slept in my car. I do have photos but this won’t let me add the photos for some glitch reason.
Kyrstin
Kyrstin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2024
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Sept 2024
Yvonne
Yvonne, 7-night family trip
Verified Hotels.com guest review
6/10 Good
18 Sept 2024
Always good and clean, but this stay the breakfast was lacking. No orange juice, no syrup for waffles and after two tries…there was no ice!! Attendant on duty did eventually bring me an ice bucket full as we were leaving.
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Sept 2024
Breakfast was a wholesome choice although many might have wanted more. The king sized beds were definitely king sized with loads of room. The queen sized seemed a little narrower than that size, but after the king sized, we might have just felt they were smaller than billed. Doorways into bathroom would not accommodate a wheelchair but this motel is a work in process and is a good stay for the money. We will be back yet this month with the family and I am confident we will have a good stay. The one neighboring building has been refurbished and thus the neighborhood has improved from a year ago.
John
John, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Sept 2024
Excellent location for everything we wanted to do.
Amy
Amy, 2-night romance trip
Verified Expedia guest review
8/10 Very good
14 Sept 2024
Great hotel for a traveler
It's ok for the price.
Les
Les, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
Favorite place to stay in DSM.
William
William, 1-night family trip
Verified Expedia guest review
4/10 Fair
11 Sept 2024
Security
The lock for the outside door was broken so anybody could come in
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 Sept 2024
No elevator for second floor rooms
Bathroom sink falling off the wall
Fire extinguisher box by stairs was empty