Located near a train station, Mackay Resort Motel is a great choice for a stay in Mackay. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Blue Gecko, which serves local and international cuisine and is open for breakfast. A poolside bar, a children's pool and a snack bar/deli are other highlights. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
40 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 8:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free on-site self-parking
Height restrictions apply for on-site parking
On-site parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Children's menu
Children's games
Pool gate
Fence around the pool
Working away
Business centre
3 meeting rooms
Conference centre (603 square feet of space)
Services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2000
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Grab bar near toilet
Room amenities
Be entertained
43-inch Smart TV
Premium digital channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Laundry detergent
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free long-distance and local calls
Food and drink
Champagne service
Mini fridge
Freezer
Free tea bags/instant coffee
More
Daily housekeeping
Eco-friendly toiletries
Recycling
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Blue Gecko – This poolside restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5.00 to 20.00 per person
Renovations and closures
The following facilities are closed on Sunday and Saturday:
Restaurant
Children & extra beds
Cots/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 25.0 per night
Parking
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay
Frequently asked questions
Does Mackay Resort Motel offer free cancellation for a full refund?
Yes, Mackay Resort Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mackay Resort Motel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mackay Resort Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mackay Resort Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Mackay Resort Motel?
Check-in start time: 2 PM; check-in end time: 8:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at Mackay Resort Motel and nearby?
Mackay Resort Motel has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Mackay Resort Motel?
Yes, Blue Gecko offers local and international cuisine and poolside dining.
What's the area around Mackay Resort Motel like?
Mackay Resort Motel is in West Mackay, a short 5-minute drive from Mackay, QLD (MKY) and 17 minutes' walk from Pioneer Valley.
Mackay Resort Motel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Jan 2025
Dian
Dian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Laurence
Laurence, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Ismaan
Ismaan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Easy peasy
Thank you for the hassle free stay.
Laurence
Laurence, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Dec 2024
Lovely staff but motel a little tired. Wrong choice for a holiday stay for me. Noisy in the early hours with people shouting from another room, not the motels fault so maybe unlucky. Glad to check out. Better choices near Marina for a leisure stay though this would probably be reflected in prices.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
18 Nov 2024
Wi-Fi access was excellent and secure. Restaurant poor and bar service was good.
Patrice
Patrice, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Adrian
Adrian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Caitlin
Caitlin, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2024
Clean property, wonderful service, nice with the updated renovations, handy to everything great location
Donna
Donna, 1-night business trip
Verified Wotif guest review
10/10 Exceptional
25 Oct 2024
Food was great . Excellent prices . Magic stay .
Zoey
Zoey, 2-night trip
Verified Wotif guest review
10/10 Exceptional
20 Oct 2024
Lovely
Carl
Carl, 3-night trip
Verified Wotif guest review
10/10 Exceptional
17 Oct 2024
Matthew
Matthew, 1-night trip
Verified Wotif guest review
10/10 Exceptional
13 Oct 2024
This is the second time i have stayed at this motel and have not beable to fault.. Staff are always friendly and great to deal with.. The facilities are always clean and tidy.. the rooms and the beds are amazing
Kelly
Kelly, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Oct 2024
Friendly staff.
Christine
Christine, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
2 Oct 2024
A good motel clean and management friendly. Would go again.
Rodney
Rodney, 1-night trip
Verified Wotif guest review
10/10 Exceptional
27 Sept 2024
.
robbie
robbie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sept 2024
An excellent place to stay. Clean and safe, great parking, beautiful pool area and a place to enjoy a meal. Easy walking distance to MECC and Canelands shopping centre.
Nicky
Nicky, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Sept 2024
Elsie
Elsie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sept 2024
Quiet. Great location. Great service.
Linda
Linda, 3-night family trip
Verified Wotif guest review
8/10 Very good
13 Sept 2024
Great location and friendly helpful staff. Rooms were very clean and had everything we needed.
shanelle
shanelle, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Sept 2024
Matthew
Matthew, 1-night trip
Verified Wotif guest review
10/10 Exceptional
29 Aug 2024
Jason
Jason, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Beautiful rooms, very clean, and good food from the restaurant!