Hotel Sorrento is a great choice for your beach stay in Melbourne. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body treatments. Dining Room, one of 2 restaurants, serves lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a terrace.
Languages
English
At a glance
Hotel size
50 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.9 per cent for credit card payments
The front desk is open daily from 8:00 AM - 7 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 8 PM on Saturdays and 9 AM to 5 PM on Sundays.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–10:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Room service
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Golfing nearby
Hot springs nearby
Working away
Business centre
Conference space
Services
Front desk (limited hours)
Luggage storage
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 1872
ATM/banking
Garden
Terrace
An outdoor pool
Full-service spa
Outdoor entertainment area
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Partially open bathroom
Shower only
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Marlo Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Dining
Dining Room – This restaurant serves lunch and dinner. Reservations are required.
Shi Hui Shi – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Front Bar – Overlooking the ocean, this pub serves lunch and dinner. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 1.9 per cent
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booking the Heritage Suites can expect some noise from the hotel bar on Friday and Saturday nights.
Also known as
Hotel Sorrento
Il Nido Sorrento
Sorrento Il Nido Hotel
Hotel Sorrento Hotel
Hotel Sorrento Sorrento
Hotel Sorrento Hotel Sorrento
Frequently asked questions
Does Hotel Sorrento offer free cancellation for a full refund?
Yes, Hotel Sorrento does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Sorrento?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Hotel Sorrento?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sorrento?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Sorrento?
Check-in start time: 3:00 PM; check-in end time: 7 PM. Check-out time is 10:30 AM.
What is there to do at Hotel Sorrento and nearby?
Hotel Sorrento has 2 bars and a spa, as well as an outdoor pool and a garden.
Are there restaurants at or near Hotel Sorrento?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine and ocean views.
What's the area around Hotel Sorrento like?
Hotel Sorrento is located near Sorrento Front Beach in Sorrento, a short 3-minute walk from Searoad Ferry Terminal and 15 minutes' walk from Sorrento Golf Club.
Hotel Sorrento Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Oct 2024
Benjamin
Benjamin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2024
Weekend at Sorrento
Bed was uncomfortable but the service was great staff were attentive to your request and needs
Jose
Jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Great location and excellent service
Martin
Martin, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
10 Aug 2024
Close to everything.
Hotel Sorrento was a wonderful place to stay, the room was lovely. The Hotel is close to Main Street and has water views. We had dinner at the Restaurant which was superb.
Lesley
Lesley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Everything was Amazing at the hotel, staff so friendly, rooms clean and modern, brekkie was lovely
Elizabeth
Elizabeth, 2-night trip with friends
Verified Wotif guest review
10/10 Exceptional
1 Aug 2024
Kijika
Kijika, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Philip
Philip, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2024
Great hotel. Restaurant was really good and the room was excellent!
Lauren
Lauren, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
14 Jul 2024
Third time returning to Sorrento Hotel. Friendly staff. Very clean. New pool and upgrade to hotel looks amazing. I would Highly recommend Sorrento Hotel.
Betty
Betty, 2-night trip
Verified Wotif guest review
10/10 Exceptional
30 Jun 2024
All good
Bit expensive though
Brian
Brian, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Jun 2024
We had a wonderful stay and the room was well appointed and quiet. Perfect for an overnight stay.
Food in the front bar was overpriced for the quality, only thing that let the visit down.
The staff and service across the hotel was excellent and included breakfast was nice.
Narelle
Narelle, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Jun 2024
comfy bed, clean well appointed room. great service.excellent food.
Jennifer
Jennifer, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
17 Jun 2024
Jing Yun
Jing Yun, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jun 2024
Very nicely renovated. Really loved our classic room in the main building.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
2 Jul 2020
modern studio room
modern studio room in good location
Bradley
Bradley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2020
Clean and well presented staff are friendly ...............
Verified traveller
1-night trip
Verified Wotif guest review
10/10 Exceptional
12 Jun 2020
Verified traveller
2-night trip
Verified Expedia guest review
4/10 Fair
12 Jun 2020
Property failed to honour booking made and confirmed with WOTIF. Property also failed to return 2 phone calls made on morning of check in, asking to confirm booking.
All efforts were made by me to ensure a great weekend away for my WIFEs birthday.
Property and booking service failed me completely and have offered nothing to rectify the situation.
Bad service and bad form. Means no money will be spent with either WOTIF or Hotel Sorrento in the future.
I will also use my customer right to denounce both businesses in all future conversations
Dion
Dion, 2-night romance trip
Verified Wotif guest review
8/10 Very good
1 Mar 2020
Nice Hotel
Fabian
Fabian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Feb 2020
Verified traveller
1-night trip
Verified Lastminute guest review
8/10 Very good
17 Feb 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
28 Jan 2020
Disappointed that the roof top bar which was recommended to us to visit wasn’t open, as this was a staff member who suggested it was very surprised that they didn’t know what was happening. The staff in the bar area that was open (only one out of 3 bars) were very rude. Other staff at the restaurant and reception were all very pleasant. The room was lovely, don’t think I will be rushing back any time soon.....
Verified traveller
1-night romance trip
Verified Wotif guest review
8/10 Very good
19 Jan 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
17 Jan 2020
Staff when checking into the hotel were amazing however some of the staff that were waiting on tables were quite rude. Beautiful hotel though and spotlessly clean and comfortable.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2019
The studio room size and bed comfort were great as was the view from the entire room. Surpassed expectations for the price.